9.8/10
★★★★★
based on 8284 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The finish (welding of the ring )is not great

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Acheteur Vérifié
purchased on 16/01/2020
Translated review
3 /5
★★★☆☆

Very beautiful models, but I don't think the quality is too good (I've only tested one ring).

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Acheteur Vérifié
purchased on 07/12/2019
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3 /5
★★★☆☆

A pretty ring at first glance, but you can see some marking flaws between the designs on the ring.

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Acheteur Vérifié
purchased on 08/05/2019
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Answer from Itsara
Hello Patricia I don't really know what you mean by "markings"? As everything is handcrafted, defects are possible, or if you don't like something in the ring, you can ask us for an exchange without any problem. Please don't hesitate to contact us Patricia, Best regards Léonel
2 /5
★★☆☆☆

Disappointed. Used to this seller, I was particularly disappointed by one of the last rings I bought... Dirty. Tarnished and oxidized. It was a gift for a special occasion. Ruined. Really disappointed.

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Acheteur Vérifié
purchased on 28/04/2019
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Answer from Itsara
Hello Antonin, Our apologies for missing this appointment. Normally we check all parts before dispatch and take great care with our orders. If it's rare, I can see that we missed it this time and I'm all the more sorry as it was a special occasion. We have received the ring back and have cleaned it, hoping it will suit Nathalie, with our apologies once again, Sincerely Leonel Itsara Manager
3 /5
★★★☆☆

Site not ergonomic enough

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Acheteur Vérifié
purchased on 17/12/2018
Translated review
3 /5
★★★☆☆

You announce a delivery time of 2 to 4 days, it took 5 days, admittedly it's only one more day but I was worried because the bracelet was a gift.

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Acheteur Vérifié
purchased on 27/01/2019
Translated review
3 /5
★★★☆☆

Correct delivery

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Acheteur Vérifié
purchased on 08/03/2018
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3 /5
★★★☆☆

I've ordered several bracelets from Itsara and have always been very satisfied, but this time I'm a bit disappointed: the bracelet is too fragile, one of the wires carrying the beads has already broken (I've had it for just over a month and don't even wear it every day, unlike the others), and yet I haven't worn it underwater, as the site recommended.

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Acheteur Vérifié
purchased on 27/01/2018
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Answer from Itsara
Hello Charlotte We apologize for the inconvenience. We did have a problem with this model and have withdrawn it from sale. The loose tubes on an unbraided cord shear it with movement. We'll send you a free return form so that you can make an exchange, obtain a credit note or a refund. In this kind of situation: an anomaly, poor welding or obvious faulty workmanship. Don't hesitate to come back to us, even after the one-month mark. It helps us to improve, it saves others the trouble, and you'll get your money back. Unless the request seems abusive.
Hoping to have kept your confidence. Sincerely Léonel
3 /5
★★★☆☆

See below

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Acheteur Vérifié
purchased on 27/05/2017
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3 /5
★★★☆☆

....

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Acheteur Vérifié
purchased on 07/12/2016
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3 /5
★★★☆☆

Approximate photos

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Acheteur Vérifié
purchased on 10/02/2016
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2 /5
★★☆☆☆

Very disappointed by the product and the follow-up.

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Acheteur Vérifié
purchased on 06/09/2014
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3 /5
★★★☆☆

The site is well designed. The problem I encountered was related to the quality of the product ordered.

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Acheteur Vérifié
purchased on 28/01/2015
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3 /5
★★★☆☆

Sale item: attractive photo / the size of the pendant and the necklace as a whole

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Acheteur Vérifié
purchased on 06/12/2014
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3 /5
★★★☆☆

Navigation between category tabs is impractical.

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Acheteur Vérifié
purchased on 18/01/2015
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3 /5
★★★☆☆

Very well presented site, good presentation of the products, ethnic earrings not too expensive, it's simple. I would have liked more choice, free shipping over a certain amount, prices that don't go up with the arrival of the holidays, and the loyalty card process.

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Acheteur Vérifié
purchased on 27/11/2013
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3 /5
★★★☆☆

Well

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Acheteur Vérifié
purchased on 11/12/2012
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3 /5
★★★☆☆

Medium

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Acheteur Vérifié
purchased on 31/01/2013
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