Customer reviews of Itsara

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

All reviews

A
Aurelie S.
Rating: 5 out of 5
following a purchase from 06/10/2024
Beautiful earrings, as described! Delighted with my purchase
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Myriam L.
Rating: 5 out of 5
following a purchase from 06/10/2024
magnificent service-quality-price 💫
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Ines S.
Rating: 5 out of 5
following a purchase from 04/10/2024
Baguier received very quickly
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M
Marine C.
Rating: 5 out of 5
following a purchase from 05/10/2024
Perfect order. Arrived quickly and of high quality. I had made a mistake on my phone number when I bought it, and I received an email from Sav very quickly to let me know. Really great. And the jewel I ordered is really beautiful.
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Hannah D.
Rating: 3 out of 5
following a purchase from 11/10/2024
Prompt delivery, beautifully packaged but a little disappointed that the join could clearly be seen on each band of the ring.
M
Michelle L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Very nice rings, as per photos and description. Fast delivery and careful packaging.
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Valerie L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Beautiful ring! Order shipped quickly
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 05/10/2024
very well
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Coriine M.
Rating: 5 out of 5
following a purchase from 05/10/2024
Always there for our customers
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Estelle R.
Rating: 5 out of 5
following a purchase from 04/10/2024
Perfect! Fast and careful delivery. The rings are very, very beautiful.
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VASLIN M.
Rating: 5 out of 5
following a purchase from 03/10/2024
I'm delighted for the second time. I will surely come back for a third order, and probably more. Thank you again. Everything was perfect.
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Response from Itsara
Hello Marie-Hélène,

Thank you for your kind comment 😊
We look forward to welcoming you back to our site.
Have a lovely day ☀️
Joanna
L
Luce M.
Rating: 5 out of 5
following a purchase from 29/09/2024
Jewels of very beautiful quality.
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EVELYNE F.
Rating: 4 out of 5
following a purchase from 04/10/2024
Very good except for the fact that delivery took place 3 days after the planned date.
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Response from Itsara
Hello Evelyne,

We're sorry that the post office was a little slow in delivering your package, unfortunately this incident is beyond our control.
Thank you for your understanding.
I wish you a very nice day

Joanna
B
brigitte L.
Rating: 5 out of 5
following a purchase from 03/10/2024
Fast delivery, items true to my order, good quality, good size thanks to the free ring sent beforehand. Just perfect!
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Morgane B.
Rating: 5 out of 5
following a purchase from 04/10/2024
Beautiful jewels!!!
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Monique A.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very high quality jewelry. One call to inform of a size error (on my part) when ordering. Efficient solution. Natural packaging, fast shipping. I recommend this site with my eyes closed.
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Guillaume B.
Rating: 3 out of 5
following a purchase from 02/10/2024
Could not find any hallmark on the "pure" silver jewel (Hmong padlock) ordered. Disturbing...
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Response from Itsara
Hello Guillaume,

The punches are sometimes well hidden 😊
Can you send us photos of the front and back of the padlock, as well as the little pearl at the end of the black cord, by email to [email protected], please?

In the meantime I wish you a beautiful day ☀️
Joanna
A
Alexandra C.
Rating: 5 out of 5
following a purchase from 02/10/2024
Excellent boutique, attentive staff, and above all superb rings!
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Laure D.
Rating: 5 out of 5
following a purchase from 02/10/2024
Perfect
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dominique L.
Rating: 5 out of 5
following a purchase from 02/10/2024
Magnificent quality fast delivery Very satisfied
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Celine O.
Rating: 4 out of 5
following a purchase from 02/10/2024
Beautiful jewelry and fast delivery Very satisfied
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Laetitia B.
Rating: 5 out of 5
following a purchase from 30/09/2024
I'm very satisfied with the service, the jewelry is beautiful and true to the photos, the designs are bespoke and unique. I love it 😍
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Lea V.
Rating: 5 out of 5
following a purchase from 30/09/2024
Great service and top-quality products
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Joanna M.
Rating: 5 out of 5
following a purchase from 02/10/2024
Beautiful, ethnic jewellery, quick postage, great customer care- I ordered one bracelet, then one month later two more and I was contacted by phone by Itsara (Joanna) asking if I didn't make mistake with the size as for these two orders the sizes of bracelets didin't match!). I did make a mistake and they fixed it! Highly recommend!
A
Anne Catherine C.
Rating: 5 out of 5
following a purchase from 29/09/2024
Beautiful quality of the jewel and shipping in good conditions!
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claudine S.
Rating: 5 out of 5
following a purchase from 29/09/2024
I bought 2 rings one in 54 and one in 55 They are perfect and fit well I am delighted!
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Patricia D.
Rating: 5 out of 5
following a purchase from 23/09/2024
Beautiful ring.
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Alain B.
Rating: 5 out of 5
following a purchase from 28/09/2024
Silver ring N0 38. Very nice ring, as per photo. Delivery in 4 days. Delighted with my purchase
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Patricia P.
Rating: 5 out of 5
following a purchase from 28/09/2024
top customer service, very fast, magnificent jewel
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Martine M.
Rating: 5 out of 5
following a purchase from 28/09/2024
Very good
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VALERIE S.
Rating: 5 out of 5
following a purchase from 27/09/2024
Beautiful jewelry
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LAURENCE D.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very satisfied with my purchase. Very well made jewelry. Site attentive to your past orders . Perfect shipping and delivery times 👌 Bravo.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 27/09/2024
A fine achievement
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Laurence A.
Rating: 5 out of 5
following a purchase from 27/09/2024
Fast delivery. Very satisfied with the earrings.
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Christine B.
Rating: 5 out of 5
following a purchase from 27/09/2024
Fast and well received
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Antonia C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very nice jewelry. Good telephone advice. Very satisfied. I will order more jewelry.
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Angelique G.
Rating: 5 out of 5
following a purchase from 27/09/2024
Fan of this store. Never disappointed, excellent value for money, fast and careful shipping. Love it!
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Jean pierre B.
Rating: 5 out of 5
following a purchase from 06/09/2024
very professional, responsive and considerate
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Edwige M.
Rating: 5 out of 5
following a purchase from 25/09/2024
Beautiful products. I'm very pleased with the finish and the care taken with the packaging. I highly recommend your products and would buy most of your jewelry if I could!
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Agnes E.
Rating: 5 out of 5
following a purchase from 20/09/2024
From the bracelet to the perfumed packaging, everything was perfect. Thank you for your authenticity and professionalism.
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