Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

All reviews

J
Jesus M.
Rating: 5 out of 5
following a purchase from 04/02/2026
Good price, good service, fast delivery, and quality of the product.
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Response from JamónyPaletilla
Dear Jesús,

We sincerely thank you for your 5/5 rating. We are glad to know that you are satisfied with our prices, service, and the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to have the pleasure of serving you again in the future.

Sincerely,
The JamónyPaletilla team
E
Eduardo B.
Rating: 5 out of 5
following a purchase from 01/02/2026
Fast order. They replaced some ham packets that arrived open in a previous order, they didn't put up any fuss. Very happy
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Response from JamónyPaletilla
Dear Eduardo,
We sincerely appreciate your positive comment and are glad to know that your order was fast and that we resolved the situation with the ham packets without any issues. Your satisfaction is our priority and we hope to serve you again in the future. Thank you very much!
A
Ana E.
Rating: 5 out of 5
following a purchase from 01/02/2026
Everything is great, delivery and product.
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Response from JamónyPaletilla
Dear Ana,

We sincerely thank you for your 5-star rating. We are pleased to know that you are satisfied with our delivery service and the quality of our products. Your satisfaction is our top priority. We hope to serve you again very soon.

Sincerely,
The JamónyPaletilla team
S
Serafin A.
Rating: 4 out of 5
following a purchase from 01/02/2026
The product itself, as always, excellent; the packaging not so much. I think the packaging of the product is still a bit careless and shabby. A ham inside a box without securing stops is a bit mediocre.
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Response from JamónyPaletilla
Dear Serafin,

We sincerely thank you for your evaluation and your comments about our product. We are glad to know that the quality of the ham has met your expectations. However, we take note of your observations regarding the packaging and commit to improving in this aspect. Your opinion is very valuable to us and helps us continue to offer quality service.

Sincerely,
The JamónyPaletilla team.
F
Fernando F.
Rating: 4 out of 5
following a purchase from 01/02/2026
There has not been a single failure, always good pieces of good ham.
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Response from JamónyPaletilla
Dear Fernando,

We sincerely thank you for your review and for trusting JamónyPaletilla. We are glad to know that you are satisfied with the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to serve you again soon!

Sincerely,
The JamónyPaletilla team
C
Cristina R.
Rating: 4 out of 5
following a purchase from 17/01/2026
Delicious and well packaged
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Response from JamónyPaletilla
Dear Cristina, we sincerely thank you for your positive comment about our site "JamónyPaletilla". We are glad to know that you enjoyed the quality of our products and their proper packaging. We hope to have your visit again very soon.
J
Jaume A.
Rating: 4 out of 5
following a purchase from 28/01/2026
Good quality - price of the shoulder
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Response from JamónyPaletilla
Dear Jaume, we sincerely appreciate your evaluation and positive comment about the quality-price of our shoulder. We are pleased to know that you are satisfied with your experience at "JamónyPaletilla". We hope to serve you again in the future.
A
Azucena V.
Rating: 5 out of 5
following a purchase from 30/01/2026
The flavor is very good but it lacks months of curing. I don't know, it can be eaten, it's very soft
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Response from JamónyPaletilla
Dear Azucena,

We sincerely thank you for your comment and rating. We are glad to know that you liked the flavor of our products. We take note of your observation about the curing, as we are committed to always offering the best quality. Your opinion is very valuable to us and will help us improve. We hope you visit us again soon.

Sincerely,
The JamónyPaletilla team.
R
Rafael G.
Rating: 4 out of 5
following a purchase from 21/01/2026
Good products. Just one drawback, the delay in shipping.
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Response from JamónyPaletilla
Dear Rafael,

We sincerely appreciate your comment and are glad to know that you are satisfied with the quality of our products. We regret the delay in shipping and are working to improve this aspect and offer a more efficient service. Your opinion is very valuable to us.

Sincerely,
The JamónyPaletilla team
A
Alberto José P.
Rating: 5 out of 5
following a purchase from 30/01/2026
perfect
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Response from JamónyPaletilla
Dear Alberto José,

We sincerely thank you for your 5/5 rating and for sharing your positive experience with us. We are glad to know that you are satisfied with our products. We are committed to continuing to offer the best quality and service. We hope to see you again at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
F
Francisco G.
Rating: 5 out of 5
following a purchase from 22/01/2026
Unbeatable quality-price! I will repeat
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Response from JamónyPaletilla
Dear Francisco,

We sincerely appreciate your very positive comment about JamónyPaletilla. We are glad to know that you found unbeatable quality-price and we will be happy to welcome you again on your next visit.

Best regards,
The JamónyPaletilla team
I
Ismael G.
Rating: 5 out of 5
following a purchase from 28/01/2026
Fast shipping. The ham meets expectations.
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Response from JamónyPaletilla
Dear Ismael,

We sincerely thank you for your 5-star rating. We are pleased to know that the shipping was fast and that the ham met your expectations. If you have any other inquiries or need assistance, please do not hesitate to contact us.

Sincerely,
The JamónyPaletilla team.
J
Joaquin R.
Rating: 4 out of 5
following a purchase from 30/01/2026
The ham arrived very well, very good, to buy again.
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Response from JamónyPaletilla
Dear Joaquín,

We sincerely thank you for your comment and for rating our product with 4/5. We are glad to know that the ham arrived in perfect condition and that you liked it. We will be happy to assist you again in future purchases.

Sincerely,
The JamónyPaletilla team
L
Luis S.
Rating: 2 out of 5
following a purchase from 29/01/2026
Shoulder with a lot of fat
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Response from JamónyPaletilla
Hello Luis,

We appreciate your comment and regret that the shoulder did not meet your expectations. At JamónyPaletilla, we strive to offer products of the best quality and take all opinions into account to improve. Your satisfaction is our priority, and we are here to help you if you wish to discuss your experience further.

Best regards,
The JamónyPaletilla team
F
Francisco M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Everything is fine, the hams I have bought have always been very good in taste.
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Response from JamónyPaletilla
Hello Francisco!

Thank you very much for your comment and for trusting us. We are glad to know that the hams you have purchased have been to your liking. We hope to continue providing you with high-quality products. See you soon!

Best regards,
The JamónyPaletilla team.
D
Daniel M.
Rating: 5 out of 5
following a purchase from 20/01/2026
The quality of the ham is excellent, that's why I always repeat with them.
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Response from JamónyPaletilla
Dear Daniel, we sincerely appreciate your comment and we are pleased to know that the quality of our ham has exceeded your expectations. Your loyalty is very valuable to us, and we will be happy to continue providing you with the best on each visit. See you soon!
C
Covadonga S.
Rating: 1 out of 5
following a purchase from 29/01/2026
Very bad product, dry, hard, salty, terrible as it was to try how it turned out, I bought paletilla, still the biggest, but I'm not going to repeat.
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C
Carmen T.
Rating: 1 out of 5
following a purchase from 30/01/2026
My order hasn't arrived. And I placed it about two weeks ago. I don't understand what's happening.
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M
Manuel G.
Rating: 5 out of 5
following a purchase from 16/01/2026
VERY GOOD PRODUCT AT GREAT PRICE
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Response from JamónyPaletilla
Thank you very much, Manuel! We are glad to know that you are satisfied with our product and the price. Your opinion is very important to us. We hope to see you again soon at JamónyPaletilla!
G
Guillermo A.
Rating: 5 out of 5
following a purchase from 15/01/2026
All correct as always.
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Response from JamónyPaletilla
Thank you very much, Guillermo! We are glad to know that you always find everything correct at JamónyPaletilla. Your satisfaction is our priority. We hope to see you again soon!
B
Bernardino P.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very happy with the order.
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Response from JamónyPaletilla
Dear Bernardino, we sincerely thank you for your comment and we are pleased to know that you are very happy with your order. Your satisfaction is our top priority and we hope to have the pleasure of serving you again in the future. Thank you very much!
P
Pedro Pablo M.
Rating: 5 out of 5
following a purchase from 19/01/2026
I have already bought hams and cheeses several times and so far we are very happy with the taste and quality of the products, so I recommend it, we will continue buying. Thank you.
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Response from JamónyPaletilla
Dear Pedro Pablo,

We sincerely thank you for your kind words and for trusting JamónyPaletilla for your ham and cheese purchases. We are glad to know that you are satisfied with the quality and taste of our products. Your recommendation is very valuable to us, and we will be happy to assist you in your future purchases. Thank you!

Sincerely,
The JamónyPaletilla team.
A
Alfredo M.
Rating: 4 out of 5
following a purchase from 15/01/2026
The product meets the expected quality. The salt point, flavor, and texture are very good. In this aspect, I would buy it again without hesitation. I don't give it 5 stars for two details: 1- The delivery time was too long, and I had to contact the company to know the reason. They claimed a high demand for sliced ham, but I think it got misplaced or when I inquired, they expedited the delivery. The fact is that after the inquiry, it arrived almost immediately. The other reason is the packaging. It is practically impossible to peel off the slices. I am new to buying in this format, but I find it much more convenient to do so with the packets bought at the supermarket. Something that gave me a lot of confidence is the weight of the packets. I never weigh what I buy, but in this case, I was curious since there were so many packets at once; I wondered if they would all weigh 100 grams including the packet... And I was pleasantly surprised to see that they all fluctuated between 116 and 120 grams. For all this, based on my experience, I recommend purchasing from this company. They have gained a new customer. Thank you! and I hope this opinion is useful.
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Response from JamónyPaletilla
Dear Alfredo,

Thank you very much for sharing your experience with us. We are glad to know that you are satisfied with the quality of our product and that you have trusted "JamónyPaletilla". We appreciate your observations about the delivery time and packaging; we will work to improve in these aspects and make your experience even more satisfactory in the future.

We are pleased to know that you have found a new reference in our options and hope to serve you again soon. Thank you again for your recommendation and trust!

Sincerely,
The JamónyPaletilla team
B
Bartolomé N.
Rating: 4 out of 5
following a purchase from 26/01/2026
It matches the description in the published information.
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Response from JamónyPaletilla
Hello Bartolomé!

Thank you very much for your evaluation and for taking the time to leave your opinion. We are glad to know that the information on our page has met your expectations. We hope to see you again at "JamónyPaletilla".

Best regards,
The JamónyPaletilla team.
H
Huu Tri H.
Rating: 5 out of 5
following a purchase from 16/01/2026
very good product with fast shipping
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Response from JamónyPaletilla
Dear Huu Tri,

We sincerely thank you for your very positive comment. We are pleased to know that you are satisfied with the quality of our products and the speed of our shipping. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
A
Alejandro A.
Rating: 1 out of 5
following a purchase from 18/01/2026
2 weeks to serve the order and the ham was very dry and ordinary.
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E
Encarni G.
Rating: 3 out of 5
following a purchase from 18/01/2026
A lot of fat in the ham and the eggs came with the vacuum lost.
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Response from JamónyPaletilla
Dear Encarni, we sincerely appreciate your opinion and regret that your experience was not completely satisfactory. We take your comments about the quality of the ham and the packaging of the bones very seriously, and we will work to improve in these areas. Your satisfaction is our priority.
J
Jose M.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very happy with the product in this case manchego cheese.
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Response from JamónyPaletilla
Hello Jose!

Thank you very much for your excellent comment and 5/5 rating. We are glad to know that you are very happy with our manchego cheese. We hope to see you again soon at JamónyPaletilla.

Best regards!
J
Jose G.
Rating: 1 out of 5
following a purchase from 16/01/2026
01/16 Order placed, as of today 02/08 the order has still not been delivered, I want to think that it has been lost or its reception I will have no other option but to return it, probably the state of the products will not be suitable for consumption, thus my trust in Jamón and Paletilla has come to an end.
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V
Victor C.
Rating: 5 out of 5
following a purchase from 23/01/2026
Good ham.
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Response from JamónyPaletilla
Hello Victor!

Thank you very much for your rating and for sharing your opinion. We are glad to know that you enjoyed our ham. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
A
Ana M.
Rating: 1 out of 5
following a purchase from 09/01/2026
The last order arrived very late and I do not agree with the quantity.
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Guy V.
Rating: 1 out of 5
following a purchase from 22/01/2026
The ham was very good at first, not too fatty and not too salty. Unfortunately, after cutting 10%, I removed the hip bone and then I noticed that the ham was rotten and gave off a bad smell. What do you suggest? I can send you a photo of the item.
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A
Andres R.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very good.
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Response from JamónyPaletilla
Dear Andres,

We sincerely thank you for your comment and for giving us the highest rating. We are glad to know that your experience with JamónyPaletilla has been very satisfactory. If you have any suggestions or inquiries, please do not hesitate to let us know.

We hope to see you again soon!

Sincerely,
The JamónyPaletilla team.
J
Jose Luis M.
Rating: 5 out of 5
following a purchase from 07/01/2026
The ham is very good. Just a small note: one blister was not vacuum sealed. Other than that, everything is perfect.
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Response from JamónyPaletilla
Dear Jose Luis,

We sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that the ham has been to your liking. We apologize for the inconvenience of the blister that was not vacuum sealed and we will take the necessary measures to prevent it from happening again in the future. We appreciate your understanding and hope to serve you again soon.

Sincerely,
The JamónyPaletilla team.
R
Ricardo R.
Rating: 5 out of 5
following a purchase from 24/01/2026
Excellent quality
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Response from JamónyPaletilla
Dear Ricardo,

We sincerely thank you for your excellent rating and for sharing your experience with us. We are pleased to know that you are satisfied with the quality of our products. Your support is essential for us to continue offering the best. We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team.
R
Raúl E.
Rating: 5 out of 5
following a purchase from 13/01/2026
Everything perfect
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Response from JamónyPaletilla
Dear Raúl,

We sincerely thank you for your 5/5 rating and your kind words. We are pleased to know that you had a perfect experience at JamónyPaletilla. We are always at your disposal for any future inquiries or needs.

Sincerely,
The JamónyPaletilla team.
S
Sergio G.
Rating: 5 out of 5
following a purchase from 23/01/2026
Everything I ask for is very good as they are from quality brands. In this last order, the delivery was delayed a bit but it is not usual.
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Response from JamónyPaletilla
Dear Sergio, we sincerely thank you for your very positive review. We are glad to know that the quality of our products meets your expectations. We apologize for the delay in your last delivery and will work to ensure it does not happen again in the future. We hope to see you again soon at JamónyPaletilla!
A
Araceli G.
Rating: 5 out of 5
following a purchase from 26/01/2026
Everything is very good. It arrived quickly and the sobrasada was very good
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Response from JamónyPaletilla
Dear Araceli,

We sincerely thank you for your very positive comment. We are glad to know that your order arrived quickly and that you enjoyed the sobrasada. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
M
Mª José N.
Rating: 5 out of 5
following a purchase from 13/01/2026
It arrived well and the product is satisfactory
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Response from JamónyPaletilla
Dear Mr. José,

We sincerely thank you for your rating and comment. We are glad to know that your order arrived correctly and that you are satisfied with our product. Your satisfaction is our priority, and we are here to serve you in whatever you need.

Sincerely,
The JamónyPaletilla team.
D
David T.
Rating: 2 out of 5
following a purchase from 08/01/2026
It weighed 7.700 and the week/batch number is 05/24. 008/24, I don't know if this corresponds to 30 months of curing... at first it was fine but soon the fat starts to be chewy and very little cured, very soft
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