Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

All reviews

J
Juan Antonio A.
Rating: 5 out of 5
following a purchase from 25/01/2026
Satisfied with the delivery as well as with the quality of the product.
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Response from JamónyPaletilla
Dear Juan Antonio,

We sincerely thank you for your review and for trusting JamónyPaletilla. We are glad to know that you are satisfied with both the delivery and the quality of our products. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
T
Tomás C.
Rating: 5 out of 5
following a purchase from 22/01/2026
Everything is correct, I have no complaints
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Response from JamónyPaletilla
Dear Tomás,

We sincerely thank you for your very positive rating. We are pleased to know that everything has been to your liking and that you have no complaints. Your satisfaction is our priority, and we are here to serve you whenever you need.

Best regards,
The JamónyPaletilla team.
M
María Isabel E.
Rating: 3 out of 5
following a purchase from 22/01/2026
The ham comes without a label identifying what type it is
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Response from JamónyPaletilla
Dear María Isabel,

We sincerely appreciate your feedback and regret that you were unable to identify the type of ham received. Your opinion is very valuable to us and helps us improve our services. We will work to ensure that in future deliveries the information about our products is clearer and more accessible.

We remain at your disposal for any additional inquiries.

Sincerely,
The Jamón y Paletilla team.
I
Ivan V.
Rating: 5 out of 5
following a purchase from 22/01/2026
Very good lardons, I will continue buying more products because they are amazing
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Response from JamónyPaletilla
Dear Ivan,

We sincerely thank you for your excellent opinion and for sharing your experience with our lardons. We are glad to know that you liked them and that you will continue exploring our products. We are here to always offer you the best.

Best regards!
The JamónyPaletilla team.
S
Sergio A.
Rating: 5 out of 5
following a purchase from 11/01/2026
Everything is fine. The product is a 10.
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Response from JamónyPaletilla
Dear Sergio, we sincerely thank you for your excellent rating and your kind words about our product. We are glad to know that you had a positive experience with JamónyPaletilla. We hope to see you again soon.
E
Esperanza H.
Rating: 5 out of 5
following a purchase from 10/01/2026
It is very good, low in salt as I requested.
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Response from JamónyPaletilla
Dear Esperanza,

We sincerely thank you for your comment and for your 5/5 rating. We are pleased to know that you enjoyed our product and that it met your expectations regarding low salt content. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
J
Jonatan G.
Rating: 5 out of 5
following a purchase from 07/01/2026
Exceptional, as always
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Response from JamónyPaletilla
Thank you very much, Jonatan! We greatly appreciate your comment and are glad to know that you always find what you are looking for at JamónyPaletilla. We look forward to seeing you soon!
A
Antonio P.
Rating: 5 out of 5
following a purchase from 18/01/2026
Everything is fine
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Response from JamónyPaletilla
Dear Antonio, we sincerely thank you for your positive comment and are pleased to know that your experience at JamónyPaletilla has been satisfactory. We are at your disposal for any future inquiries or needs. We hope to see you again soon!
J
Juan Vicente C.
Rating: 5 out of 5
following a purchase from 22/01/2026
Hello, I bought a paletilla, very good, it arrived quickly.
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Response from JamónyPaletilla
Dear Juan Vicente, thank you very much for your excellent review and for trusting JamónyPaletilla. We are glad to know that you enjoyed your shoulder and that the delivery was quick. We hope to serve you again soon.
J
José Antonio G.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good shoulder
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Response from JamónyPaletilla
Dear José Antonio, we sincerely thank you for your kind comment and for the rating of 5/5. We are glad to know that you enjoyed our shoulder. We hope to see you again at JamónyPaletilla to continue sharing the best of our products.
A
Ana F.
Rating: 1 out of 5
following a purchase from 16/01/2026
It is too fresh, it does not seem like a 100% Iberian acorn ham, I have bought hams of 50% better than this. It's a scam to buy a ham online without checking its condition.
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Jose Manuel F.
Rating: 5 out of 5
following a purchase from 06/01/2026
Good quality of the product .-
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Response from JamónyPaletilla
Hello José Manuel!

Thank you very much for your rating and comment. We are glad to know that you are satisfied with the quality of our products. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
E
Eduardo C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Everything is very good and the shoulder is very tasty
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Response from JamónyPaletilla
Dear Eduardo,

We sincerely thank you for your 5-star rating. We are glad to know that you enjoyed our shoulder and that your experience with us has been satisfactory. We hope to see you again very soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
P
Pepe G.
Rating: 3 out of 5
following a purchase from 10/01/2026
The carrier does not provide good service Change
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Response from JamónyPaletilla
Dear Pepe,

We appreciate your feedback and regret that you had a bad experience with the transport service. Your comment is very valuable to us and we are committed to improving this situation. Please do not hesitate to contact our customer service so we can assist you in the best possible way.

Sincerely,
The Jamón y Paletilla team
F
Francisco Javier C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Good products, very good ham, quick delivery.
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Response from JamónyPaletilla
Dear Francisco Javier,

We sincerely thank you for your excellent rating and for sharing your positive experience with us. We are glad to know that you enjoyed our products and that the delivery was quick. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team.
C
Carlos M.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect first order. For sure, I will return!
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Response from JamónyPaletilla
Dear Carlos,

We sincerely thank you for your comment and for your excellent rating. We are glad to know that your first experience with us has been perfect. We will be happy to welcome you again at JamónyPaletilla. See you soon!

Sincerely,
The JamónyPaletilla team
A
Angel B.
Rating: 5 out of 5
following a purchase from 10/01/2026
very good product
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Response from JamónyPaletilla
Dear Angel, we sincerely thank you for your excellent rating and for your kind words about our product. We are pleased to know that you are satisfied with your experience at JamónyPaletilla. We hope to see you again soon.
J
Josep G.
Rating: 5 out of 5
following a purchase from 07/01/2026
VERY GOOD QUALITY, GOOD QUALITY-PRICE RATIO.
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Response from JamónyPaletilla
Dear Josep, we sincerely thank you for your 5-star rating. We are pleased to know that you found high quality in our products and a good quality-price ratio. Your satisfaction is our priority, and we hope to continue serving you in the future.
A
Antonio M.
Rating: 1 out of 5
following a purchase from 21/01/2026
The order of chicharrones I placed arrived empty and with the product crushed and beaten.
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Joaquin C.
Rating: 4 out of 5
following a purchase from 09/01/2026
Good Prices, Good Quality, Good Service...
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Response from JamónyPaletilla
Dear Joaquin, we sincerely appreciate your positive comment about JamónyPaletilla. We are glad to know that you are satisfied with our prices, quality, and service. We hope to serve you again soon and continue to exceed your expectations.
J
Jose S.
Rating: 5 out of 5
following a purchase from 20/01/2026
yes, but the package arrived broken
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Response from JamónyPaletilla
Dear José,

Thank you very much for your valuable 5-star rating. We deeply regret that the package arrived broken and we apologize for any inconvenience this may have caused you. Your satisfaction is very important to us, and we would like to resolve this situation. Please do not hesitate to contact our customer service so we can assist you.

Sincerely,
The JamónyPaletilla team
P
Patxi G.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good quality.
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Response from JamónyPaletilla
Dear Patxi,

We sincerely thank you for your comment and for giving us the maximum rating of 5/5. We are glad to know that you are satisfied with the quality of our products. Your opinion is very valuable to us and motivates us to continue offering the best.

Sincerely,
The JamónyPaletilla team
O
Oscar F.
Rating: 5 out of 5
following a purchase from 21/01/2026
Good attention and punctual in delivery. I will repeat!
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Response from JamónyPaletilla
Thank you very much, Oscar! We are glad to know that you are satisfied with our attention and punctuality in delivery. We will be happy to serve you again at JamónyPaletilla. See you soon!
F
Francisco B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Excellent quality
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Response from JamónyPaletilla
Dear Francisco,

We sincerely thank you for your excellent rating and for sharing your opinion about the quality of our products. We are pleased to know that you have had a positive experience with JamónyPaletilla. We are committed to always offering the best to our customers.

We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
J
Joaquin P.
Rating: 5 out of 5
following a purchase from 07/01/2026
Great
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Response from JamónyPaletilla
Thank you very much, Joaquin! We are glad to know that you enjoyed your experience at JamónyPaletilla. Your satisfaction is our priority. We hope to see you again soon!
J
Jose Ignacio F.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good quality.
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Response from JamónyPaletilla
Dear José Ignacio,

We sincerely appreciate your feedback and are glad to know that you are satisfied with the quality of our products at JamónyPaletilla. Your opinion is very valuable to us and motivates us to continue offering the best. We hope to see you again soon!
N
Neus S.
Rating: 5 out of 5
following a purchase from 09/01/2026
Excellent product, received on time. I am very loyal to you and will continue buying your products.
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Response from JamónyPaletilla
Dear Neus,

We sincerely thank you for your excellent feedback and for your loyalty to JamónyPaletilla. We are glad to know that our product and service met your expectations. We hope to continue assisting you in your future purchases.
J
Javier María V.
Rating: 5 out of 5
following a purchase from 19/01/2026
Everything is correct
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Response from JamónyPaletilla
Dear Javier María,

We sincerely thank you for your 5/5 rating and for taking the time to share your experience. We are glad to know that everything has been correct and we hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team.
M
Marcelino M.
Rating: 4 out of 5
following a purchase from 30/12/2025
It's good, but a bit salty.
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Response from JamónyPaletilla
Dear Marcelino, we sincerely appreciate your comment and value your opinion. We will take your observation about the salt level in our products into account to continuously improve our customers' experience. We hope to see you again at JamónyPaletilla!
S
Sergio B.
Rating: 5 out of 5
following a purchase from 08/01/2026
I still have to taste the recently arrived hams, but they look good, one maybe a bit fattier but so far I have found products of good overall quality.
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Response from JamónyPaletilla
Dear Sergio, we sincerely thank you for your feedback and for sharing your experience with us. We are glad to know that the products have met your expectations so far. We hope you enjoy the newly arrived hams and that they become your new favorite. Best regards!
F
Francisco C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Everything is great
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Response from JamónyPaletilla
Hello Francisco!

Thank you very much for your review and for giving a 5/5 rating to JamónyPaletilla. We are glad to know that everything has been great for you. Your satisfaction is our priority, we hope to see you again soon!

Best regards,
The JamónyPaletilla team.
M
Maria Luisa R.
Rating: 5 out of 5
following a purchase from 07/01/2026
The ham is very good, very well packaged
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Response from JamónyPaletilla
Dear Maria Luisa, we sincerely thank you for your kind comment and for giving us a 5/5 rating. We are glad to know that you enjoyed our ham and that the packaging was to your liking. We hope to serve you again soon!
J
Jose Manuel P.
Rating: 5 out of 5
following a purchase from 19/01/2026
Correct
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Response from JamónyPaletilla
Dear Jose Manuel,

We sincerely thank you for your 5/5 rating and for taking the time to share your opinion. We are glad to know that you had a correct experience with us at JamónyPaletilla. If you have any additional suggestions or comments, please do not hesitate to let us know.

We hope to see you again soon!

Sincerely,
The JamónyPaletilla team.
E
Eduardo D.
Rating: 5 out of 5
following a purchase from 09/01/2026
The product is very good, as it should be.
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Response from JamónyPaletilla
Dear Eduardo,

We sincerely thank you for your comment and for the 5/5 rating. We are glad to know that you liked our product and that it met your expectations. Your satisfaction is our priority.

Sincerely,
The JamónyPaletilla team.
F
Fram R.
Rating: 1 out of 5
following a purchase from 16/01/2026
The term in which this ham was presented was "BRUTAL OFFER". In my philological understanding, a brutal offer is something excellent that is half price or less. Hence the adjective "brutal". This purchase has been a disappointment for me. After smelling and tasting it, neither my brother nor I have touched it again. It smells rancid, tastes rancid, is dry, and does not captivate even visually. I am trying to contact the company but to date, they have ignored my two emails. I would like them to exchange it for another of better quality and pay the difference. But for now, no response. 110 € that my dog is going to eat.
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Esther B.
Rating: 5 out of 5
following a purchase from 16/01/2026
It's very good
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Response from JamónyPaletilla
Dear Esther,

We sincerely appreciate your feedback and are glad to know that you have enjoyed our products. Your satisfaction is our greatest reward. We hope to have your visit again soon!
C
Christian H.
Rating: 1 out of 5
following a purchase from 09/01/2026
The ham is advertised as 50% Iberian acorn and it is not at all. It is a basic serrano ham and saltier than a piece of cod.
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Nuria B.
Rating: 1 out of 5
following a purchase from 15/01/2026
It arrived on time but we opened the shoulder and it was all fat, we couldn't get even one plate of ham in good condition. I have tried to contact by phone and there has been no response, I have written to customer service and I am still waiting. The truth is that I am very dissatisfied despite being recommended the site and having made more orders and there had never been a problem.
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Guillermo C.
Rating: 5 out of 5
following a purchase from 16/01/2026
This time everything went perfectly, the ham.. Wonderful.. At its curing point.
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Response from JamónyPaletilla
Dear Guillermo,

We deeply appreciate your excellent rating and your kind words about our ham. We are glad to know that you enjoyed your experience and that the product met your expectations. We hope to serve you again very soon.
J
Joaquin Jose M.
Rating: 3 out of 5
following a purchase from 16/01/2026
For it to be of the category it should be tasty and with few veins
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Response from JamónyPaletilla
Dear Joaquín José,

We sincerely appreciate your comment and your evaluation. We are glad that you found our product tasty, although we regret that it did not fully meet your expectations. We take your observation about the veins into account to improve the quality of our hams and shoulders. We hope to offer you an even more satisfying experience on your next visit.

Sincerely,
The Jamón y Paletilla team