9.3/10
★★★★★
based on 2132 reviews published

Latest customer reviews

5 /5
★★★★★

Order after a brushcutter spool breakdown, product ordered complies and delivered quickly. Very satisfied

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Jean-marc D.
purchased on 29/06/2024
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5 /5
★★★★★

Very responsive. Very short lead times. Satisfactory.

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Jacques C.
purchased on 28/06/2024
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5 /5
★★★★★

Thank you very much.

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Martin S.
purchased on 26/06/2024
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4 /5
★★★★☆

Original part, with a small difference, a little annoying but operational nonetheless. Price a little high, but that's certainly because it's an original part.

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Alain F.
purchased on 23/06/2024
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4 /5
★★★★☆

Efficient, nothing to say

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Thierry F.
purchased on 23/06/2024
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Answer from Jardin Affaires
Thank you for your feedback, we hope to see you soon. Sincerely, The after-sales service team
4 /5
★★★★☆

Good site, it's easy to find what you're looking for, I recommend it.

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Mathieu L.
purchased on 23/06/2024
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Answer from Jardin Affaires
Thank you for the recommendation and see you soon! Sincerely, The After-Sales Service Team
1 /5
★☆☆☆☆

I received a piece of equipment that does not work. Irreparable fault, and for 1 month I have received no reply and no solution...lamentable.

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Christian H.
purchased on 31/05/2024
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Answer from Jardin Affaires
Hello, We are sorry that there was a problem with this product and that we had delays in this period of high demand. We had exchanges in June and our last message was last Monday, explaining the possible solutions and asking for your confirmation. We will renew our request by email and we invite you to reply to our email so that we can resolve the situation. Sincerely, The After-Sales Service Team
5 /5
★★★★★

Thank you

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Pia S.
purchased on 25/06/2024
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Answer from Jardin Affaires
It will be a pleasure! The after-sales team
5 /5
★★★★★

It's fine, but I wish it had a quick-release to make assembly easier, instead of having to disassemble the rear axle!

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Roger Marcel N.
purchased on 25/06/2024
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4 /5
★★★★☆

The product complies, but delivery took more than 3 weeks.

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Jean François M.
purchased on 05/06/2024
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4 /5
★★★★☆

Nothing to say. Delivery as expected

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Noël G.
purchased on 24/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
4 /5
★★★★☆

I bought the 3rd battery....the first one from 2022 doesn't charge anymore and I need 2 to mow...Let's hope these last 2 will last because it's expensive !!!!!

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Georges K.
purchased on 24/06/2024
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5 /5
★★★★★

Easy to damage, part conforms to specifications, fairly fast delivery, normal delivery costs.

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Carlos G.
purchased on 24/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
5 /5
★★★★★

Reasonable price, careful and very fast delivery.

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Steven V.
purchased on 24/06/2024
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5 /5
★★★★★

Fast, compliant shipping

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Thierry S.
purchased on 24/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
1 /5
★☆☆☆☆

Product does not conform and to date there has been no response to my request.

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Christophe D.
purchased on 18/06/2024
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Answer from Jardin Affaires
Hello, We sent you a message on July 15, confirming your refund and offering support from the specialist team, we are still waiting for your response if necessary. Sincerely, The SUMEC after-sales service team
1 /5
★☆☆☆☆

Wrong part number received No return from service

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Philippe C.
purchased on 19/06/2024
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Answer from Jardin Affaires
Hello, We're sorry if there was a logistical error. As you know, we have refunded your order and sent you a confirmation. Please do not hesitate to contact us should you require any further advice or wish to place another order. Sincerely, The after-sales team
5 /5
★★★★★

Yo estupendo ok

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Carlos G.
purchased on 20/06/2024
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5 /5
★★★★★

Fast delivery, the best

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Didier M.
purchased on 20/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
5 /5
★★★★★

Excellent purschase. Item as per expectation and very fast delivery. No.1 TOP.

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Riccardo C.
purchased on 15/06/2024
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1 /5
★☆☆☆☆

NO FOLLOW-UP FOR SOAP

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Gérard D.
purchased on 20/06/2024
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Answer from Jardin Affaires
Hello, We confirm that you have had an after-sales service as we have sent you an item under warranty. Sincerely, The SUMEC after-sales service team
5 /5
★★★★★

Super happy, fast delivery and pleased with my purchase, the clippers fit great, very good product.

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Sylvie D.
purchased on 16/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
5 /5
★★★★★

Todo bien. Ningún problema. La mercancía llegó correctamente y en tiempo.

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Carlos L.
purchased on 14/06/2024
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5 /5
★★★★★

Good price and very fast delivery. Superb, I recommend!

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Alan W.
purchased on 18/06/2024
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5 /5
★★★★★

Price, delivery time: Perfect!

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Jean-raoul D.
purchased on 16/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
5 /5
★★★★★

The parts are the right ones and arrived as expected very well

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Pierre L.
purchased on 12/06/2024
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Answer from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
5 /5
★★★★★

Puntualissimi, cordiali e professionali. Grazie

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Ernesto S.
purchased on 10/06/2024
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5 /5
★★★★★

Fast and compliant

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Yannick P.
purchased on 18/06/2024
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1 /5
★☆☆☆☆

Machine broke down after 30 seconds. Return or exchange impossible because I used the machine !!! So guarantee or your money back if you don't use it !!!!!!

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Lionel C.
purchased on 15/06/2024
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Answer from Jardin Affaires
Hello, we are sincerely sorry but the review does not correspond to a review of our brand. Moreover, in your exchange, you ask for a satisfied or refunded, it is not our policy. This is not our policy. However, we have suggested that you fill in a form to have your request processed. Please follow the procedure. Sincerely
4 /5
★★★★☆

Product conforms catastrophic delivery by private parcel

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Patrick M.
purchased on 18/06/2024
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5 /5
★★★★★

Fast and efficient! I recommend

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Jean Christophe R.
purchased on 18/06/2024
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5 /5
★★★★★

N/a

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Bruno G.
purchased on 17/06/2024
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5 /5
★★★★★

Very fast ordering and delivery.

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Pascal C.
purchased on 17/06/2024
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5 /5
★★★★★

Fast and accurate delivery THANK YOU

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Henry D.
purchased on 17/06/2024
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4 /5
★★★★☆

Received on time.good

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Michèle D.
purchased on 08/06/2024
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2 /5
★★☆☆☆

Hello not the right carburetor received and I'm still waiting for news

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Frederic H.
purchased on 13/06/2024
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Answer from Jardin Affaires
Hello, did you send a request to this address support https://savjardin.zendesk.com/hc/fr/requests/new
3 /5
★★★☆☆

Delivery promised in 4 5 days but 1 month in truth

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Jean-michel V.
purchased on 10/05/2024
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Answer from Jardin Affaires
Hello, Please note that the information we give you concerning the delivery of orders is for information only and in the best of situations. Unfortunately, we sometimes encounter problems, and we're sorry that we were out of stock at the time you placed your order and that you received it late. We informed you of the delay and offered to cancel the order if preferable, and you chose to wait instead. We wish you every success with your product. Sincerely, The After-Sales Service Team
4 /5
★★★★☆

Very good for the price. Small problem with the c26 (stihl) debro head covers. The inside diameter is very slightly smaller than the original, so you have to rub it with an abrasive so that it fits and 'sinks' when you want the wire to come out.

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Stephane J.
purchased on 15/06/2024
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4 /5
★★★★☆

Fast delivery and good product

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Christian C.
purchased on 11/06/2024
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5 /5
★★★★★

Extremely fast 24-hour delivery, very well packaged and complete with French instructions.

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Bricole G.
purchased on 14/06/2024
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