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A
Rating: 4 out of 5
Perfect cut to size, we'd recommend John Steel without hesitation!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
RAS, well packaged order, delivery times respected
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A
Rating: 4 out of 5
Very satisfied with the products, delivery and customer service. I'm only giving it 3 stars because the product (galvanized steel plate to make a gate plate) arrived all scratched up. It's not a problem in itself, but aesthetically speaking it's not top-notch.
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A
Rating: 4 out of 5
Very satisfied with the products, delivery and customer service. I'm only giving it 3 stars because the product (galvanized steel plate to make a gate plate) arrived all scratched up. It's not a problem in itself, but aesthetically speaking it's not top-notch.
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A
Rating: 4 out of 5
alu plate to equip a press with a soft waist very good workmanship delivery more than met
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A
Rating: 4 out of 5
Reasonable price , fast delivery .
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A
Rating: 4 out of 5
Reasonable price , fast delivery .
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A
Rating: 4 out of 5
Well done, but it's a shame they don't do any folding...
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A
Rating: 4 out of 5
Well done, but it's a shame they don't do any folding...
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A
Rating: 4 out of 5
The products are compliant and of good quality. But I really regret that the main piece I ordered to renovate my kitchen worktop is tattooed with the manufacturer (Thyssen). It's really unsightly. I'd like an answer, by the way.
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Response from John Steel
Hello, thank you for your opinion. If you're talking about the black print indicating a material reference, this is an obligation to guarantee the conformity of the batch of material. It's planned to be able to erase it with acetone-type solvent. If you're talking about something else, please call us on 0800 746 548 (free number).
A
Rating: 4 out of 5
The products are compliant and of good quality. But I really regret that the main piece I ordered to renovate my kitchen worktop is tattooed with the manufacturer (Thyssen). It's really unsightly. I'd like an answer, by the way.
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Response from John Steel
Hello, thank you for your opinion. If you're talking about the black print indicating a material reference, this is an obligation to guarantee the conformity of the batch of material. It's planned to be able to erase it with acetone-type solvent. If you're talking about something else, please call us on 0800 746 548 (free number).
A
Rating: 4 out of 5
Delivery ok. Correct packaging. Plate as requested
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P
Rating: 4 out of 5
Delivery ok. Correct packaging. Plate as requested
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Well-protected product
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A
Rating: 4 out of 5
Well-protected product
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A
Rating: 4 out of 5
Cut to size. Stainless steel plate full of bumps and marks. No problem for me, I had a cacache plate made for outdoor use. Limited deburring, so watch your fingers! Overall, correct, very protective packaging, or too much so, given the surface defects. The site is reliable, which is good, you can go there with confidence.
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M
Rating: 4 out of 5
Cut to size. Stainless steel plate full of bumps and marks. No problem for me, I had a cacache plate made for outdoor use. Limited deburring, so watch your fingers! Overall, correct, very protective packaging, or too much so, given the surface defects. The site is reliable, which is good, you can go there with confidence.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Perfect
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H
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
When you make your own cuts, the protective plastic melts onto the aluminum plate, making it very difficult to remove the small melted pieces.
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F
Rating: 4 out of 5
When you make your own cuts, the protective plastic melts onto the aluminum plate, making it very difficult to remove the small melted pieces.
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A
Rating: 4 out of 5
Delivery one day earlier than announced by email. The delivery man couldn't find me at home so he took the goods back and I had to go and pick them up at the storage place.
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A
Rating: 4 out of 5
Deadline met
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A
Rating: 4 out of 5
Small cracking problem on a plate but customer service
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A
Rating: 4 out of 5
delivery bof the deliveryman waited 3 seconds and notice of passage!
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A
Rating: 4 out of 5
Very good except for the unconfirmed deadline, but good overall.
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A
Rating: 4 out of 5
Product as expected, fast delivery. The service is quite expensive but practical and of high quality.
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A
Rating: 4 out of 5
Too many large scratches on both sides... Lack of care in handling.
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Response from John Steel
Hello, thank you for your comment. It's true that scratches are present on both sides of all materials that do not have a PVC film. We advise you to read the product sheet of our materials before ordering :-)
A
Rating: 4 out of 5
Initially, rates were attractive. Now too expensive. The parts are "sanded" (rubbed with Scotch-britt?) to remove - partially - an ugly grey oxidation. Not a pretty sight.
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A
Rating: 4 out of 5
as ordered
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A
Rating: 4 out of 5
It's a shame to have to clean the marker.
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A
Rating: 4 out of 5
tray very well packed. Delivery a bit complicated with GEODIS - the second delivery was the right one.
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A
Rating: 4 out of 5
Since the new version of their site, prices are no longer degressive according to quantity. This makes them much less attractive.
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Response from John Steel
Hello, thank you for your feedback. The sliding scale is still in place, you just need to select several quantities :-) Sincerely, The After-Sales Service Team
A
Rating: 4 out of 5
Very good, but too expensive.
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A
Rating: 4 out of 5
Too bad there's no delivery to Switzerland.
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A
Rating: 4 out of 5
Simple, efficient interface. Correct delivery. Impeccable.
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