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A
Rating: 4 out of 5
Variable lead times, but good quality and reliable.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Small delivery problem (the parcel was under a pile")
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Response from John Steel
and there were black numbers printed on the plate
A
Rating: 4 out of 5
Mirrored 304 1.5mm stainless steel plates, very good quality, but the laser cutting caused tiny sparks which in places scratched the plate a bit, the marks are very, very small but central. Fortunately, it's only visible up close, so it didn't bother me.
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A
Rating: 4 out of 5
Very good results, responsive team and product quality to match. I'd recommend it.
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A
Rating: 4 out of 5
unannounced delivery but very nice product.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Super-responsive customer service
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A
Rating: 4 out of 5
Plate delivered over the gate without warning. Fortunately, the packaging was very well done.
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A
Rating: 4 out of 5
Mirrored stainless steel looks great, but lead times are a bit long.
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A
Rating: 4 out of 5
Too bad you can make squares and I really like the software.
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A
Rating: 4 out of 5
The delivery time could have been a little shorter. And it's a shame to go through Amazon for payment.
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A
Rating: 4 out of 5
It's a pity that the poorly executed packaging destroyed the beautiful original patina. I recovered some parts that were ready to get lost in the truck of the deliveryman, who was also very concerned.
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A
Rating: 4 out of 5
Very good service, but too high a price, and a very limited choice of steels.
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A
Rating: 4 out of 5
Thank you very much for your efficiency
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A
Rating: 4 out of 5
delivery: no call or sms to make an appointment before the 1st delivery, but the second delivery was quick and trouble-free. Product: very well protected in cardboard bubble wrap. I bought a tube of glue and followed the simple and precise instructions on the website. The cut-out was exactly as I ordered.
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Rating: 4 out of 5
My last delivery was lost between the deliveryman and the relay point. On the other hand, the quality and responsiveness of the Pro.john-steel customer service was perfect.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
bravo pour le site et le prix en direct en fonction de son dxf
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A
Rating: 4 out of 5
The tube of glue arrived 3 days later, otherwise perfect.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Correct product and delivery
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A
Rating: 4 out of 5
Fast, compliant work.
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
Too bad your final carrier ( Varillon express ) is not up to the job. 2 deliveries announced and not carried out
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A
Rating: 4 out of 5
Apart from a slightly damaged corner, the part ordered is the part received.
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Rating: 4 out of 5
The side with the protective adhesive is very dirty (the adhesive has melted with the laser) and takes a long time to clean. Apart from that, I'm very happy with the result and still a fan of the graphics (and advice) on the cardboard packaging.
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A
Rating: 4 out of 5
review delivery coordination
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Rating: 4 out of 5
I attached a created dxf file. The margins were too small for laser cutting. Order cancelled and invoice refunded. Very correct.
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A
Rating: 4 out of 5
okok
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A
Rating: 4 out of 5
Product conforms to specifications and is very well packaged.
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A
Rating: 4 out of 5
Impeccable work as usual
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A
Rating: 4 out of 5
What's a shame is not being able to choose the folding option.
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A
Rating: 4 out of 5
DPD catastrophic
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A
Rating: 4 out of 5
Dimensional and cross-sectional accuracy
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A
Rating: 4 out of 5
The anodized aluminum parts are not cleaned, I thought I was getting the cutting ghost, but it's not the case.
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A
Rating: 4 out of 5
It's a pity that the delivery subcontractor isn't up to scratch, because the product is fine and so is the customer service.
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A
Rating: 4 out of 5
a carrier that does not respect its commitments and has bad faith
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A
Rating: 4 out of 5
The DPD driver called to ask for the address, but did not come and indicated an incomplete address .....
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A
Rating: 4 out of 5
The plate arrived warped, probably due to careless transport.
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Rating: 4 out of 5
Would have liked the day of delivery a little earlier in order to plan my absence from home. Overall very satisfied with the service, especially the quality of the material.
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