/10
★★★★★
based on 4530 reviews published
★★★★★
based on 4530 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and the site works very well, the prices of the cuts are not excessive, I recommend it.
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5
/5
★★★★★
Product delivered on time Packaging more than sufficient to protect the surface of the panel Nothing to complain about
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5
/5
★★★★★
Ahead of schedule, perfect cuts, impeccable packaging. In short, just like previous orders. Well done.
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3
/5
★★★☆☆
France express sucks. I've explained 6 times where I live by phone. given my cell phone again. I went to pick up the first delivery myself (incomplete and mixed up with another order). I never managed to get J Steel on the phone. Systematically incorrect and misleading information on the France Express Internet tracking system.
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Answer from John Steel
Thank you for your feedback. We apologize for the delivery problem, we encountered difficulties before the holidays with this carrier. Following your return on 18/12, we reshipped your order on 19/12, which was delivered on 30/12. Yours sincerely, John
5
/5
★★★★★
Everything was perfect
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5
/5
★★★★★
Good, simple, accessible. Perhaps the time between order validation and delivery could be improved.
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5
/5
★★★★★
The service is very good.
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5
/5
★★★★★
Perfect service, thank you
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5
/5
★★★★★
Perfect, as usual....
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5
/5
★★★★★
The quality of the packaging was perfect. The delivery was quicker than expected and was handled very well by the carrier, who didn't call on a blocked number, making it easy to communicate. We're very happy with the product: pile measurements, easy installation and beautiful effect. We've already told all our friends about it.
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5
/5
★★★★★
Following a secondary problem, I was contacted directly by telephone by the after-sales service. Copy
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5
/5
★★★★★
Very good, both in terms of the customer interface and overall quality. The only downside is the price, as I've known this company for several years now and I really feel that prices have skyrocketed.
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5
/5
★★★★★
Cut to size as expected. Very well packaged, fast delivery.
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3
/5
★★★☆☆
Hello, time announced 8 days, not respected. Order placed on 15 Nov. Delivery on 23 Nov.? a Saturday postponed to 25 Nov.? Actual delivery on Dec. 2nd at 1pm 7 days late minimum. Consequences: double travel costs over 1000 KM because imperative return to Brittany scheduled for Nov. 26. Who pays?... Remarkable packaging, Perfect The sheet metal is scratched on 2 sides Super What to do? EG
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Answer from John Steel
Hello, thank you for your feedback. We indicate delivery times in working days and not in calendar days. We also offer a faster delivery option of 3 working days. As mentioned on our website, corten steel can be scratched. Yours sincerely, John
5
/5
★★★★★
Good cut. Satisfied.
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5
/5
★★★★★
Nothing to complain about ... Quality work and service.
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5
/5
★★★★★
Perfect.
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5
/5
★★★★★
-arrived as expected -very good finish -very good customer service
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4
/5
★★★★☆
Too bad there's no delivery to Switzerland.
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5
/5
★★★★★
Product conforms to demand Fast delivery
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5
/5
★★★★★
Cutting of a stainless steel plate exactly as I ordered, fast delivery.
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5
/5
★★★★★
Superb packaging Top of the top bravo
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4
/5
★★★★☆
Simple, efficient interface. Correct delivery. Impeccable.
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5
/5
★★★★★
Well packaged product and fast delivery.
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5
/5
★★★★★
PERFECT, I recommend without any problem, C Minaire
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4
/5
★★★★☆
Good command respect
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4
/5
★★★★☆
Order of 750 by 650 received 1m by 700 dimension not respected, a shame for made-to-measure very very disappointed
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Answer from John Steel
Hello, We're very sorry about what happened, we'll contact you to find a solution.
5
/5
★★★★★
Like last time, perfect delivery, perfect plate, very good
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5
/5
★★★★★
R.A.S
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5
/5
★★★★★
Nothing to say. Ordered the same day, delivered within 2 days. Very efficient. Impeccable customer service. Product conforms. Would recommend.
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