/10
★★★★★
based on 4338 reviews published
★★★★★
based on 4338 reviews published
Latest customer reviews
5
/5
★★★★★
Top customer service. I was called because of a small problem in the transmitted file and they fixed it immediately.
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3
/5
★★★☆☆
Hello I'm not unhappy with the transporter, but with the preparation time, which was far too long, over a week for a simple rectangular sheet. As for the rest, nothing to say. DM
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Answer from John Steel
Hello Mr Duranteau, Our lead times are 6 working days for cutting and 2 working days for delivery. Your order left our premises on 10/08, i.e. exactly 6 working days since 02/08 (date of your order). Best regards,
5
/5
★★★★★
First cutting experience at john-steel" (steel)
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Answer from John Steel
the parts are very well made, with a primer on the cutting edge. They were produced and received (Belgium) in 6 working days. The ordering site is easy to use and the prices very fair. Customer service is responsive. The parcel tracking of the shipping company "dpd.fr" is not reliable."
5
/5
★★★★★
Clean cutting
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3
/5
★★★☆☆
Part not fully compliant with the plan, lousy delivery, very good customer service. Good reception and good day. D.BOURDAT
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5
/5
★★★★★
Website works fine, but is sometimes confusing. Products are good, though the quality of the finish seems to vary a bit.
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4
/5
★★★★☆
Delivery by highly unmotivated staff
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5
/5
★★★★★
One possible improvement (or maybe I didn't understand the site very well), the possibility of "tracking my purchases" when I've bought a made-to-measure piece (so as to have a grouped shipment of the 2 pieces at the same time, which would perhaps allow a lower cost for shipping."
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5
/5
★★★★★
Nothing to say precise cut, plate well packed and protected delivery time respected...top notch
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5
/5
★★★★★
Fast and efficient ... The cuts are precise, there's nothing to complain about. I've already had several parts machined Consistent quality.
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4
/5
★★★★☆
For an item ordered on July 27, delivery was made on August 14, which is still a very long time, even for August.
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5
/5
★★★★★
Everything is perfect thank you
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2
/5
★★☆☆☆
On my last order, the product was scratched on 2 sides, so I couldn't use it, whereas on my other 2 orders, the products were perfect.
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Answer from John Steel
Hello, you've ordered galvanized steel, but as indicated on our website, it doesn't come with a PVC film to protect it from scratches. This metal is not recommended if the surface is to be scratch-free. It would be preferable to opt for a metal protected by a PVC film, such as the brushed stainless steel you ordered earlier. Yours sincerely, The Steel Team
5
/5
★★★★★
Quick and easy. Small finishing flaw not a problem.
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Excellent service
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5
/5
★★★★★
Everything is perfect as usual
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5
/5
★★★★★
Frankly, the parts are impeccable. 5mm steel. With a little black on the cut parts. Super job. Thanks a lot.
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
I recommend
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5
/5
★★★★★
Fast. Precise. .efficient
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5
/5
★★★★★
I'm very happy.
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5
/5
★★★★★
Very good.
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5
/5
★★★★★
Very well designed site, easy to use. DXF checker is great. Fair price. Very fast delivery. Parts conform, no bad surprises. There's always someone to answer by e-mail or on the site or on facebook. That's reassuring.
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5
/5
★★★★★
Very good quality, compliant product. Delivery carried out without problem despite my absence the deliveryman made it possible that the parcel is deposited at a neighbor. Top quality, top price.
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5
/5
★★★★★
Perfect service, I had a personalized logo made from a dxf file, I received it 2 days later, great result.
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5
/5
★★★★★
Fast service (less than a week from order to delivery) extra part made just in case . top
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5
/5
★★★★★
Outline service quality and careful packaging of parts. Please continue
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1
/5
★☆☆☆☆
The explanations are very inadequate. The plate I wanted to order was intended for the bottom of a trailer. The plate was delivered in an envelope. Telephone advice is not up to scratch. Big problem with dimensions
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Answer from John Steel
Hello, you have ordered a brushed stainless steel plate measuring 243 mm x 122 mm, and we have delivered a part in conformity with your order. Under no circumstances do we advise you to use a brushed stainless steel plate for a trailer floor. We recommend either galvanized steel or non-slip aluminum. The Steel Team
5
/5
★★★★★
Excellent service, fast and very good results
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