/10
★★★★★
based on 4477 reviews published
★★★★★
based on 4477 reviews published
Latest customer reviews
5
/5
★★★★★
I'm as satisfied as ever, the service is getting more and more efficient, I love the possibility of transferring plans directly from AUTOCAD in dxf format to your site, and riding as a youth is pretty great, keep up the good work!
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4
/5
★★★★☆
The metal cut is of very good quality; thank you. It's a shame I wasn't offered home delivery.
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5
/5
★★★★★
Very happy with this site
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5
/5
★★★★★
Fast and as per order
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5
/5
★★★★★
Just as we expected, perfect.
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2
/5
★★☆☆☆
Bugs in their application make a 50cm part appear to be 16cm. bug reported. responsiveness on the phone. the part you receive doesn't match your file because they kept the draft file instead of the one sent. phone call back. they're right, i'm wrong, i send the correspondence emails, no more return. we have a part that doesn't match what we wanted.
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Answer from John Steel
Hello, the part you have received conforms to your order on https://www.john-steel.com/fr/. The part you wished to have had been validated on https://pro.john-steel.com/fr/ however you ordered the first visual on John Steel. The order was processed and shipped as is. Have a nice day, John
5
/5
★★★★★
Good product, as I expected
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5
/5
★★★★★
The quality was slightly lower on my last order. But all in all, an excellent supplier with top-notch customer service.
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5
/5
★★★★★
Bravo for the efficiency and excellent quality of the product.
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5
/5
★★★★★
The best. Fast and efficient
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5
/5
★★★★★
Fast service, very good product. Goods are well packaged
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5
/5
★★★★★
Very good service, impeccable quality and responsiveness. Product conforms to demand.
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5
/5
★★★★★
Super fast, delivered 48 hours after placing the order, all items conform, Very good.
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5
/5
★★★★★
Perfect delivery, the driver called me before arriving so I could be ready. Excellent part quality.
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5
/5
★★★★★
Thank you very much.Delai qualité prix.... what more could you want.
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5
/5
★★★★★
Delivery much quicker than expected. The material met my expectations and the cuts were perfect. A site you can order from with your eyes closed.
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5
/5
★★★★★
PERFECT PRODUCT
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5
/5
★★★★★
Perfect Kept informed from start to finish... Fast delivery, meticulous workmanship.
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5
/5
★★★★★
Absolutely perfect
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5
/5
★★★★★
Top customer service. I was called because of a small problem in the transmitted file and they fixed it immediately.
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3
/5
★★★☆☆
Hello I'm not unhappy with the transporter, but with the preparation time, which was far too long, over a week for a simple rectangular sheet. As for the rest, nothing to say. DM
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Answer from John Steel
Hello Mr Duranteau, Our lead times are 6 working days for cutting and 2 working days for delivery. Your order left our premises on 10/08, i.e. exactly 6 working days since 02/08 (date of your order). Best regards,
5
/5
★★★★★
First cutting experience at john-steel" (steel)
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Answer from John Steel
the parts are very well made, with a primer on the cutting edge. They were produced and received (Belgium) in 6 working days. The ordering site is easy to use and the prices very fair. Customer service is responsive. The parcel tracking of the shipping company "dpd.fr" is not reliable."
5
/5
★★★★★
Clean cutting
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3
/5
★★★☆☆
Part not fully compliant with the plan, lousy delivery, very good customer service. Good reception and good day. D.BOURDAT
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5
/5
★★★★★
Website works fine, but is sometimes confusing. Products are good, though the quality of the finish seems to vary a bit.
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4
/5
★★★★☆
Delivery by highly unmotivated staff
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5
/5
★★★★★
One possible improvement (or maybe I didn't understand the site very well), the possibility of "tracking my purchases" when I've bought a made-to-measure piece (so as to have a grouped shipment of the 2 pieces at the same time, which would perhaps allow a lower cost for shipping."
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5
/5
★★★★★
Nothing to say precise cut, plate well packed and protected delivery time respected...top notch
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5
/5
★★★★★
Fast and efficient ... The cuts are precise, there's nothing to complain about. I've already had several parts machined Consistent quality.
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4
/5
★★★★☆
For an item ordered on July 27, delivery was made on August 14, which is still a very long time, even for August.
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