Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 975 published reviews
5 4 304 87% 4 472 9% 3 90 2% 2 45 1% 1 64 1%

Summary of reviews

The store consistently delivers on product reliability, with multiple mentions of items arriving in perfect condition and exactly meeting specifications, including precise cuts and accurate dimensions. Customers praise fast and safe delivery, careful packaging, and timely shipments, often noting packaging that protects during transit and packaging that can even serve as a template. The service stands out for responsiveness and professionalism, with attentive, courteous assistance that respects deadlines and provides helpful installation information. Overall, buyers highlight repeatable, smooth ordering experiences, clear product conformity, and strong support from the team.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
Product conforms to order. Delivery on time. RAS
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback! We are delighted to hear that your order met your expectations and that the delivery went smoothly. Your satisfaction is our priority and your encouragement means a lot to us.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
Very efficient customer service and a very good quality product that met my expectations.
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted to learn that our service and the quality of our products met your expectations.

Best regards,
The John Steel shop team.
A
Acheteur Vérifié
Rating: 5 out of 5
Order placed and sent promptly. Very nice pieces that correspond to the custom request.
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your order and that our custom parts meet your expectations. Your satisfaction is our greatest reward.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
very satisfied with the product and delivery, I will order a new splashback for another kitchen.
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with your product and the delivery. Please feel free to reach out to us for your new order, we will always be happy to assist you.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
Quality product and high-precision cutting...a job well done. Packaging well adapted.
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality of our product and its packaging. Your satisfaction is our greatest reward.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 4 out of 5
Twisted sheet metal corners
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted that you appreciated your experience with us, even though the corners of the sheet did not entirely satisfy you. Your opinion is valuable and will help us improve our products.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
Fast manufacturing and shipping. Very good product quality. Very easy to use website. Would recommend
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the quality of our products and the simplicity of our site. Your recommendation means a lot to us and motivates us to continue offering the best to our customers.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
Reliable and very correct in case of error ;-)
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive review. It is a pleasure to know that you appreciated our reliability and our service. We hope to see you again soon in our online store.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
Custom-cut plate as ordered. Everything perfect
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your very positive feedback! We are delighted to learn that the custom cutting board fully met your expectations. Your satisfaction is our greatest reward.

Best regards,
The John Steel Team
A
Acheteur Vérifié
Rating: 5 out of 5
Nothing to say super happy with the product
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. It is nice to know that you are super happy with your product. Your satisfaction is our greatest reward.

Best regards,
The John Steel shop team.
A
Acheteur Vérifié
Rating: 5 out of 5
Very good product, easy installation. Very good customer service.
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted to hear that our product and service have satisfied you. We look forward to seeing you soon in our store.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 4 out of 5
It's all good
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again very soon in our store.

Best regards,
The John Steel store team.
A
Acheteur Vérifié
Rating: 5 out of 5
perfect, nothing to say except thank you
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we will be delighted to welcome you again to our store.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 5 out of 5
nothing
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that you are satisfied with your experience at John Steel.

Best regards,
The shop team.
A
Acheteur Vérifié
Rating: 5 out of 5
Very good experience I recommend. Good customer service, very available to customers. Clean laser cutting, perfect deburring, on-time delivery, nothing to complain about. Thanks John
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback and for your recommendation. Your satisfaction is our greatest reward and we are delighted to have been able to provide you with an experience that meets your expectations.

Best regards,
The John Steel team
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