The store consistently delivers on product reliability, with multiple mentions of items arriving in perfect condition and exactly meeting specifications, including precise cuts and accurate dimensions. Customers praise fast and safe delivery, careful packaging, and timely shipments, often noting packaging that protects during transit and packaging that can even serve as a template. The service stands out for responsiveness and professionalism, with attentive, courteous assistance that respects deadlines and provides helpful installation information. Overall, buyers highlight repeatable, smooth ordering experiences, clear product conformity, and strong support from the team.
All reviews
J
Jonathan R.
Rating: 5 out of 5
following a purchase from 05/05/2024
Really great! I was worried about transporting it, but it was very well protected despite the weight of the plate... Manufacturing and delivery time very good and shorter than advertised!
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Michel C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very precise work. Quality steel that met my expectations. I have ordered another plate in raw steel.
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Pascale G.
Rating: 5 out of 5
following a purchase from 03/05/2024
Order received faster than expected and the product was exactly what I expected.
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Pierrick C.
Rating: 5 out of 5
following a purchase from 29/04/2024
Simple operation and panel made to measure. Well packed. Only minor point: sms received as suoi the package was delivered when it had only arrived in the hands of the carrier or Quiproquo. But everything turned out fine. Thank you John Steel!
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Xavier G.
Rating: 5 out of 5
following a purchase from 20/03/2024
Products conform to my order. Each plate (stainless steel) protected by an adhesive film. No risk of deformation. Very satisfied with my order.
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Lucas M.
Rating: 5 out of 5
following a purchase from 20/04/2024
Impeccable quality and on-time delivery. I recommend it!
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WILLIAM P.
Rating: 5 out of 5
following a purchase from 27/04/2024
Very good, well packaged product Very satisfied
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benoit F.
Rating: 5 out of 5
following a purchase from 26/04/2024
Good work nikel
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Tristan D.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very fast delivery, even though I had opted for delivery on D+15, an attractive sliding scale price once you buy in small series and impeccable parts. I've already placed several orders with them and will continue to do so!
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CHRISTOPHE J.
Rating: 5 out of 5
following a purchase from 25/04/2024
Perfect.
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Samuel S.
Rating: 5 out of 5
following a purchase from 24/04/2024
Quality and fast work
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Yves R.
Rating: 4 out of 5
following a purchase from 23/03/2024
Perfect for cutting, but the packaging needs to be improved for thin and long sheets. One of the sheets I received was slightly bent, but I was able to straighten it properly.
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M
Matthieu L.
Rating: 5 out of 5
following a purchase from 17/04/2024
The drawing is a bit laborious on the site if you want particular shapes, but the result is a piece cut perfectly as requested.
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Laurent G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Convenient service for do-it-yourselfers. Shipped quickly, dimensions respected.
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Ophélie M.
Rating: 5 out of 5
following a purchase from 13/04/2024
Perfect! Product as described
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joel D.
Rating: 5 out of 5
following a purchase from 10/04/2024
very satisfied with my purchase, dimensions respected, clean cut, nothing to say, very, very happy. joel
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Pascaline F.
Rating: 2 out of 5
following a purchase from 15/04/2024
I ordered a small steel plate to make the top of a table: it arrived scratched and with impressions of cogs that must have been placed on it. No protective film was affixed to it, even though this is clearly indicated on the website. No doubt I must have benefited from a fall that must have been lying around...
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Paul P.
Rating: 5 out of 5
following a purchase from 24/04/2024
Part well machined and received on time
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GAURY SIROY J.
Rating: 5 out of 5
following a purchase from 28/04/2024
Nothing to complain about, very fast delivery, parts in order. The tarrif stings a little but considering the speed of production and shipping, nothing to say. I had selected the long lead time, and it came as a big surprise less than 7 days later: it was at home. I'll definitely be back 🙂
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Suzy D.
Rating: 5 out of 5
following a purchase from 16/04/2024
Perfect order, packaging and delivery.
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Marc P.
Rating: 5 out of 5
following a purchase from 01/04/2024
A pure marvel. Top product, very good quality. Very good contact with the person who took care of my personalized order. I recommend 100%.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 15/04/2024
Order arrived on time, very well packaged. I recommend
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Gondouin R.
Rating: 5 out of 5
following a purchase from 11/04/2024
Top delivery times / Top packaging / Top product. 3rd order and as satisfied as ever, thank you very much!
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Christophe D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Fast delivery. Impeccable. Clean cut to order.
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M
Michel M.
Rating: 5 out of 5
following a purchase from 08/04/2024
Impeccable customer service. Steel sheet perfectly cut to the millimetre. My wooden door armouring project is a success.
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Manuel G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Perfect and very well packaged
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Philippe T.
Rating: 5 out of 5
following a purchase from 28/04/2024
Great experience and perfect course.
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R
REMI P.
Rating: 2 out of 5
following a purchase from 25/04/2024
Perfect cutting, delivery time and packaging BUT "home" delivery never arrived...at home!
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Response from John Steel
Hello Rémi,
We sincerely apologize for the inconvenience you experienced during the delivery of your order. Your situation is quite exceptional and does not reflect the quality of service we strive to provide to our customers.
We would like to inform you that the problem is due to poor handling of your order by our carrier. We are currently in the process of resolving this problem to avoid any recurrence in the future.
We assure you that we are doing everything in our power to ensure that you, and all our customers, do not have to face this kind of situation again.
We thank you for your understanding and remain at your disposal should you have any further questions or concerns.
Yours sincerely, John Steel
A
Alain R.
Rating: 5 out of 5
following a purchase from 23/04/2024
I ordered 2 stainless steel parts for my pool. I was delivered very quickly and the work is perfect!
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Romane G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Custom-made order in line with our expectations, we are very satisfied with the result and the quality of customer service! :)
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Catherine B.
Rating: 5 out of 5
following a purchase from 15/04/2024
Very good
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Dominique R.
Rating: 5 out of 5
following a purchase from 23/04/2024
Shorter delivery times than expected. Quality product, good customer service.
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Christian L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Fast shipping and super protected. High quality product. Congratulations!
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CLAUDE G.
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast, compliant, friendly sales department.
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PHILIPPE D.
Rating: 5 out of 5
following a purchase from 03/04/2024
Corresponds to initial request Finished and neat product Very well packaged
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Lenaerts O.
Rating: 5 out of 5
following a purchase from 10/04/2024
Top
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jessy B.
Rating: 5 out of 5
following a purchase from 31/03/2024
Le top Rapide
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Thierry M.
Rating: 5 out of 5
following a purchase from 09/04/2024
I'm not comfortable with the DXF format... I needed a rather complex turntable, I contacted customer service, we exchanged e-mails, and I received it according to my specifications. The only downside was the TNT transport: catastrophic ... but that only concerns TNT ...
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Pascal P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Always Pro!
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F
Frédéric R.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect
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