9.6/10
★★★★★
based on 4588 reviews published

Latest customer reviews

5 /5
★★★★★

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5 /5
★★★★★

Very good service.

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5 /5
★★★★★

Clear and practical site, very intuitive.

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5 /5
★★★★★

The site is exceptionally well designed and intuitive The products are of very good quality and not at all expensive for made-to-measure Thank you!

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Answer from John Steel
Thanks a lot for this comment! 😀
4 /5
★★★★☆

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4 /5
★★★★☆

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5 /5
★★★★★

Very pleased with the result. Price remains a significant obstacle.

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Answer from John Steel
Hello, thank you for your comment! We're delighted to hear that you're happy with the result. Unfortunately, our prices are subject to current conditions and many factors. We do our utmost to ensure that you benefit from the best possible rates. For a fuller explanation, here's an article we wrote on the situation: https://www.john-steel.com/fr/blog/les-news/face-a-la-penurie-john-steel-sengage-toujours-a-vos-cotes
5 /5
★★★★★

Good choice of different metals. Good description and easy-to-use measurements. Fast shipping and superbly protected material.

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5 /5
★★★★★

Fast turnaround and easy ordering of custom parts :))

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5 /5
★★★★★

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5 /5
★★★★★

R.A.S

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5 /5
★★★★★

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5 /5
★★★★★

High-speed manufacturing and shippingq

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5 /5
★★★★★

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5 /5
★★★★★

Quick and easy!

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5 /5
★★★★★

Thank you for your professionalism

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4 /5
★★★★☆

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5 /5
★★★★★

Excellent work, on time, neat delivery!

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4 /5
★★★★☆

Everything's simple and straightforward. The only drawback is that no drawing of the part ordered is attached to the confirmation or invoice. Fortunately, the part was as requested.

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5 /5
★★★★★

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5 /5
★★★★★

In particular, good dxf interface, could be even better with easier zooming in on out-of-bounds cuts to be corrected

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5 /5
★★★★★

Exceptional experience, fast order processing, on-time delivery with an appointment for shipment. Packaging of rare quality. It was exactly what I needed to enrich my kitchen. Thank you John Steel

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4 /5
★★★★☆

Delays too long .... much too long dommmmage!

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Answer from John Steel
Hello, John Steel thanks you for your comment. Please note that all delivery times are given in working days, i.e. excluding weekends. In case of doubt, question or any other need, our after-sales service is available through the channels announced on the site. They will get back to you as quickly as possible. Wishing you a good day, John
5 /5
★★★★★

Top manufacturing, follow-up and delivery, I recommend

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5 /5
★★★★★

Fast delivery and quality product.

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5 /5
★★★★★

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3 /5
★★★☆☆

5/5 for cutting quality and technical expertise. 2/5 for delivery service and order tracking. An external service provider that seriously damages this company's brand image. Impossible to reach anyone from "JohnSteel" on the website's telephone number. I left several messages on 0 800 746 548 and was never called back. What a shame!

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Answer from John Steel
Thank you very much for your comment. We are delighted to hear that the product suits you and we regret that the delivery went badly. Concerning the transport service, you chose a relay point, unfortunately depending on the area this type of delivery is not optimal. Many relay points have very fluctuating opening hours, and carriers sometimes change destination for lack of choice. We are currently working on improving this situation. As for our number, it works well, but I haven't found any trace of calls or messages. I invite you to use the chat and contact form in the event of no telephone response, as we always respond to requests. Sincerely, John
5 /5
★★★★★

All

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5 /5
★★★★★

Very good: RAS 🙂

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4 /5
★★★★☆

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5 /5
★★★★★

Excellent customer service and advice, fast production and good value for money.

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5 /5
★★★★★

Perfectly made product, correct finish, very reasonable lead time for a made-to-measure product... This isn't my first order and I'm very satisfied once again: the service comes at a price, but my ceiling fan will be reliably maintained.

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5 /5
★★★★★

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5 /5
★★★★★

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5 /5
★★★★★

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5 /5
★★★★★

Impeccable quality, well packaged, faster delivery than expected.

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5 /5
★★★★★

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5 /5
★★★★★

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5 /5
★★★★★

Very good, never disappointed with the quality

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5 /5
★★★★★

Totally compliant order, delivery on time, very careful packaging, don't change a thing!

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