/10
★★★★★
based on 4530 reviews published
★★★★★
based on 4530 reviews published
Latest customer reviews
4
/5
★★★★☆
Wide range of precise cutting options. Very quick turnaround. Unfortunately my plate was scratched in several places on one side. It was of no consequence as I'd planned to paint it, but not great in principle.
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5
/5
★★★★★
Very professional Very practical website for dimensions and cut-outs on special parts.
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5
/5
★★★★★
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5
/5
★★★★★
Perfect in every way
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5
/5
★★★★★
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5
/5
★★★★★
Simply perfect! They're professionals
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4
/5
★★★★☆
To date, we've never had any problems with our orders, since everything we order is made to measure.
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5
/5
★★★★★
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1
/5
★☆☆☆☆
Impossible to show John Steel a cutting error, their site does not record the cuts made in the customer area. Part received does not correspond to my order, and the cut requested does not appear in my customer area, which is normal, as they confirmed over the phone. So... their word against mine. And a few hundred euros lost.
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4
/5
★★★★☆
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1
/5
★☆☆☆☆
Selling me a tiny piece of aluminum for 29 euros is just too much !
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Answer from John Steel
Hello, thank you for your comment. Given your order, there must be a confusion between cm and mm, please note that the site is entirely in mm. I always invite you to check your order (with us or any other internet order for that matter) and if in doubt, you can contact us. We can be reached by the various means indicated on the site. Sincerely, John
5
/5
★★★★★
Order delivered quickly and perfectly to the specified sides
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5
/5
★★★★★
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5
/5
★★★★★
Speed of execution, ease of use and top service
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5
/5
★★★★★
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5
/5
★★★★★
Custom-made product ordered online on a very well-made site, delivery made very quickly, product conforms to expectations, reasonable price.
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5
/5
★★★★★
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1
/5
★☆☆☆☆
Hello, following an order I was never delivered my product. the carrier never contacted me and from one day to the next I received a credit note and then a refund, I don't know why.
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Answer from John Steel
Hello, thank you for your comment. In case of cancellation of an order, we always inform the customer of the reasons. We don't do this out of the blue. In your case, we sent you an e-mail and tried to contact you by phone several times to explain the situation. In fact, you can reach us at 0 800 746 548 to discuss the matter. Wishing you a good day, Sincerely, John
5
/5
★★★★★
Fast and compliant with my order.
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5
/5
★★★★★
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5
/5
★★★★★
On-time delivery and perfect cutting
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5
/5
★★★★★
Easy ordering, fast processing, impeccable
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1
/5
★☆☆☆☆
The delivery times announced at the time of the order are not respected (one week late) and nobody warns you of a possible delay, I would not recommend you? Sincerely
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Answer from John Steel
Hello, Thank you for your comment. We are sorry for the delay. The factory has suffered two events that have completely blocked our production. We have sent an explanation e-mail to those affected, which may have fallen into your spam folder. Please be aware that our deadlines are our priority and that, except in very exceptional situations, we tend to deliver ahead of schedule. Once again, we apologize for any inconvenience caused, and we invite you, and anyone else who may be concerned, to contact Customer Services with any questions you may have. We have a competent team on hand to answer any queries you may have. Sincerely, John
5
/5
★★★★★
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5
/5
★★★★★
The order for 2 steel plates was perfectly executed, carefully packaged and dispatched on time. Very attentive to customer needs. Thank you
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5
/5
★★★★★
Everything is as ordered and more than well produced and packaged.
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1
/5
★☆☆☆☆
Better delivery (address not price taken into account) improve quality service before dispatch (failed cut-out on corten sheet: instead of reading Moulin , it reads Moulir)
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Answer from John Steel
Hello, thank you for your comment. If you have a complaint about the quality of our products, I strongly recommend that you contact our after-sales service. Often, it's just a simple misunderstanding or a situation that always finds a satisfactory solution. Sincerely, John
5
/5
★★★★★
Speed of delivery and quality of packaging.
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3
/5
★★★☆☆
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5
/5
★★★★★
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