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P
Rating: 5 out of 5
Great product!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 982 published reviews
Summary of reviews
The store consistently delivers on product reliability, with multiple mentions of items arriving in perfect condition and exactly meeting specifications, including precise cuts and accurate dimensions. Customers praise fast and safe delivery, careful packaging, and timely shipments, often noting packaging that protects during transit and packaging that can even serve as a template. The service stands out for responsiveness and professionalism, with attentive, courteous assistance that respects deadlines and provides helpful installation information. Overall, buyers highlight repeatable, smooth ordering experiences, clear product conformity, and strong support from the team.
All reviews
D
Rating: 5 out of 5
Fast and good quality
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J
Rating: 5 out of 5
The advice allowed me to perfect my project even before placing the order. The navigation on the site is simple and clear. Delivery was top-notch: the package was perfectly wrapped and the delivery person was available. As for the creation, it is magnificent, with a result that far exceeds my expectations. I recommend without hesitation.
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M
Rating: 5 out of 5
Good quality, impeccable cut Very satisfied.
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F
Rating: 4 out of 5
Product ok. Delivery a bit long compared to the announcements at the time of the order
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V
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
Very fast delivery, everything is perfect and in accordance with the order.
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J
Rating: 5 out of 5
Arrived on time. Precise cut, beautiful material....very satisfied. I recommend it with my eyes closed
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M
Rating: 4 out of 5
OK for everything: quality, packaging, delivery
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J
Rating: 5 out of 5
Very reactive. Fast. Careful work, fast delivery. A big congratulations to this company.
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J
Rating: 5 out of 5
Ras, shorter delay than announced at the order, however diamond mirror 1mm shorter. But well, it fits with a shim in the support. Regards
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G
Rating: 5 out of 5
Perfect everything is great very fast delivery I recommend
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S
Rating: 5 out of 5
compliant product, careful delivery, I recommend!
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D
Rating: 5 out of 5
Impeccable. Thank you very much
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D
Rating: 5 out of 5
Quality materials, top packaging, and fast shipping..
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F
Rating: 4 out of 5
quick and beautiful work
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C
Rating: 5 out of 5
Fast, efficient and perfectly in accordance with the order. +++
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M
Rating: 5 out of 5
Great
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W
Rating: 4 out of 5
Good quality and precision of cuts. Fast delivery. High price!
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L
Rating: 5 out of 5
nothing to say, very good. good job.
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C
Rating: 5 out of 5
I asked for two plates that are too thick (2mm) and they are too heavy, I have to resell them.
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F
Rating: 5 out of 5
Very satisfied with my purchase, product and careful packaging
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F
Rating: 5 out of 5
On-time delivery, package perfectly protected. Thank you
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F
Rating: 5 out of 5
Order received well, within the announced deadlines, well packaged. Good quality product, in accordance with the description.
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C
Rating: 5 out of 5
Product completely conforms to my order, delivered on time.
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S
Rating: 5 out of 5
Perfect: fast and packaging
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H
Rating: 5 out of 5
Excellent work and good delivery.
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G
Rating: 5 out of 5
Everything was perfect
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C
Rating: 2 out of 5
So perfect product! The cut and the drilling are spot on! However, I only give 2 stars for the delivery... They need to stop working with TNT... They swapped my package with someone else's and no help was provided.... I managed to find this person thanks to the invoice present in the package (which luckily had received my package and lived not far from me) and to recover my package... In short, I had to do TNT's job...
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Response from John Steel
Hello Camille,
Thank you for taking the time to share your experience. We are pleased to hear that you are satisfied with the product, but we understand your frustration regarding the delivery. We invite you to contact us directly so that we can discuss this situation and provide you with any necessary assistance.
Best regards,
The John Steel team
Thank you for taking the time to share your experience. We are pleased to hear that you are satisfied with the product, but we understand your frustration regarding the delivery. We invite you to contact us directly so that we can discuss this situation and provide you with any necessary assistance.
Best regards,
The John Steel team
C
Rating: 5 out of 5
everything was perfect
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P
Rating: 1 out of 5
False advertising.
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Response from John Steel
Hello Pascal,
Could you elaborate?
Best regards,
John Steel's team
Could you elaborate?
Best regards,
John Steel's team
N
Rating: 5 out of 5
Easy and very fast ordering process. Delivery within the agreed time frame.
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E
Rating: 5 out of 5
just as expected, perfect transaction
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M
Rating: 5 out of 5
Superb
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D
Rating: 5 out of 5
nothing to say, perfect.
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J
Rating: 5 out of 5
Excellent service, thank you very much
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D
Rating: 2 out of 5
a bit restrictive due to the schedule which is not specified by SMS. I had to spend the whole day waiting for my package which only arrived at 7 PM, a bit disappointing
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Response from John Steel
Hello Dominique,
Thank you for your feedback and we regret that the delivery time was not clearly specified. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can assist you better in this situation.
Best regards,
The shop team.
Thank you for your feedback and we regret that the delivery time was not clearly specified. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can assist you better in this situation.
Best regards,
The shop team.
D
Rating: 5 out of 5
Very well packaged and satisfied
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J
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Perfect
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