9.6/10
★★★★★
based on 4588 reviews published

Latest customer reviews

5 /5
★★★★★

Top customer service. I was called because of a small problem in the transmitted file and they fixed it immediately.

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3 /5
★★★☆☆

Hello I'm not unhappy with the transporter, but with the preparation time, which was far too long, over a week for a simple rectangular sheet. As for the rest, nothing to say. DM

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Answer from John Steel
Hello Mr Duranteau, Our lead times are 6 working days for cutting and 2 working days for delivery. Your order left our premises on 10/08, i.e. exactly 6 working days since 02/08 (date of your order). Best regards,
5 /5
★★★★★

First cutting experience at john-steel" (steel)

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Answer from John Steel
the parts are very well made, with a primer on the cutting edge. They were produced and received (Belgium) in 6 working days. The ordering site is easy to use and the prices very fair. Customer service is responsive. The parcel tracking of the shipping company "dpd.fr" is not reliable."
5 /5
★★★★★

Clean cutting

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3 /5
★★★☆☆

Part not fully compliant with the plan, lousy delivery, very good customer service. Good reception and good day. D.BOURDAT

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5 /5
★★★★★

Website works fine, but is sometimes confusing. Products are good, though the quality of the finish seems to vary a bit.

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4 /5
★★★★☆

Delivery by highly unmotivated staff

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5 /5
★★★★★

One possible improvement (or maybe I didn't understand the site very well), the possibility of "tracking my purchases" when I've bought a made-to-measure piece (so as to have a grouped shipment of the 2 pieces at the same time, which would perhaps allow a lower cost for shipping."

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5 /5
★★★★★

Nothing to say precise cut, plate well packed and protected delivery time respected...top notch

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5 /5
★★★★★

Fast and efficient ... The cuts are precise, there's nothing to complain about. I've already had several parts machined Consistent quality.

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4 /5
★★★★☆

For an item ordered on July 27, delivery was made on August 14, which is still a very long time, even for August.

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5 /5
★★★★★

Everything is perfect thank you

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2 /5
★★☆☆☆

On my last order, the product was scratched on 2 sides, so I couldn't use it, whereas on my other 2 orders, the products were perfect.

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Answer from John Steel
Hello, you've ordered galvanized steel, but as indicated on our website, it doesn't come with a PVC film to protect it from scratches. This metal is not recommended if the surface is to be scratch-free. It would be preferable to opt for a metal protected by a PVC film, such as the brushed stainless steel you ordered earlier. Yours sincerely, The Steel Team
5 /5
★★★★★

Quick and easy. Small finishing flaw not a problem.

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Excellent service

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5 /5
★★★★★

Everything is perfect as usual

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5 /5
★★★★★

Frankly, the parts are impeccable. 5mm steel. With a little black on the cut parts. Super job. Thanks a lot.

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

I recommend

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5 /5
★★★★★

Fast. Precise. .efficient

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5 /5
★★★★★

I'm very happy.

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5 /5
★★★★★

Very good.

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5 /5
★★★★★

Very well designed site, easy to use. DXF checker is great. Fair price. Very fast delivery. Parts conform, no bad surprises. There's always someone to answer by e-mail or on the site or on facebook. That's reassuring.

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5 /5
★★★★★

Very good quality, compliant product. Delivery carried out without problem despite my absence the deliveryman made it possible that the parcel is deposited at a neighbor. Top quality, top price.

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5 /5
★★★★★

Perfect service, I had a personalized logo made from a dxf file, I received it 2 days later, great result.

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5 /5
★★★★★

Fast service (less than a week from order to delivery) extra part made just in case . top

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5 /5
★★★★★

Outline service quality and careful packaging of parts. Please continue

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1 /5
★☆☆☆☆

The explanations are very inadequate. The plate I wanted to order was intended for the bottom of a trailer. The plate was delivered in an envelope. Telephone advice is not up to scratch. Big problem with dimensions

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Answer from John Steel
Hello, you have ordered a brushed stainless steel plate measuring 243 mm x 122 mm, and we have delivered a part in conformity with your order. Under no circumstances do we advise you to use a brushed stainless steel plate for a trailer floor. We recommend either galvanized steel or non-slip aluminum. The Steel Team
5 /5
★★★★★

Excellent service, fast and very good results

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5 /5
★★★★★

Clean cut, neat packaging. Good quality, good speed. Perfect. Would recommend.

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5 /5
★★★★★

Excellent. Arrived just as I had drawn it, down to the last millimetre.

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5 /5
★★★★★

Perfect. Fast and very well packaged.

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3 /5
★★★☆☆

The space between the legs of an M" is too wide, so the piece is broken after only 8 uses."

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Answer from John Steel
Hello, As agreed during our telephone conversation, we will reproduce a part and send it to you as soon as possible. Have a nice day.
5 /5
★★★★★

Nothing to report super supplier keep it up

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5 /5
★★★★★

The delivery was very fast the part received was not suitable at the level of the completion the service assistance with very quickly remade the part with great sympathy received again in less than 24 hours.

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5 /5
★★★★★

Top

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5 /5
★★★★★

RAS

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5 /5
★★★★★

Extremely professional and attentive customer service. Who go above and beyond the call of duty to make our projects a reality.

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5 /5
★★★★★

Superbly packaged parcel

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