/10
★★★★★
based on 4338 reviews published
★★★★★
based on 4338 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent service. Very good communication. Perfect packaging. All the best. Thanks again.
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5
/5
★★★★★
Very easy site, order tracking and delivery very professional .merci
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4
/5
★★★★☆
Since the new version of their site, prices are no longer degressive according to quantity. This makes them much less attractive.
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Answer from John Steel
Hello, thank you for your feedback. The sliding scale is still in place, you just need to select several quantities 🙂 Sincerely, The After-Sales Service Team
5
/5
★★★★★
Nothing to say, excellent in every way
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5
/5
★★★★★
The design tool is very simple. It's lacking in the choice of typefaces, but that's probably not a big deal 🙂
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5
/5
★★★★★
Super
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5
/5
★★★★★
Very good
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5
/5
★★★★★
Everything went according to plan. Thank you
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5
/5
★★★★★
Exactly as ordered. Perfect. Perfect as usual.
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5
/5
★★★★★
Perfect What more can I say?
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5
/5
★★★★★
Nothing to complain about.
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4
/5
★★★★☆
Very good, but too expensive.
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5
/5
★★★★★
From order placement to product arrival, flawless. Carefully packaged product.
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5
/5
★★★★★
Perfect. Perfectly executed product, corresponding to the instructions given.
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5
/5
★★★★★
DXF file for cutting sent on a Monday morning, delivered the following Wednesday in Brittany. Precise, meticulous cuts to order.
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5
/5
★★★★★
Top
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5
/5
★★★★★
Great site, great service.
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5
/5
★★★★★
Easy to order the desired product, very careful packaging, delivery as expected, product not only compliant but improved.
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5
/5
★★★★★
Fast and the site works very well, the prices of the cuts are not excessive, I recommend it.
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5
/5
★★★★★
Product delivered on time Packaging more than sufficient to protect the surface of the panel Nothing to complain about
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5
/5
★★★★★
Ahead of schedule, perfect cuts, impeccable packaging. In short, just like previous orders. Well done.
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3
/5
★★★☆☆
France express sucks. I've explained 6 times where I live by phone. given my cell phone again. I went to pick up the first delivery myself (incomplete and mixed up with another order). I never managed to get J Steel on the phone. Systematically incorrect and misleading information on the France Express Internet tracking system.
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Answer from John Steel
Thank you for your feedback. We apologize for the delivery problem, we encountered difficulties before the holidays with this carrier. Following your return on 18/12, we reshipped your order on 19/12, which was delivered on 30/12. Yours sincerely, John
5
/5
★★★★★
Everything was perfect
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5
/5
★★★★★
Good, simple, accessible. Perhaps the time between order validation and delivery could be improved.
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5
/5
★★★★★
The service is very good.
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5
/5
★★★★★
Perfect service, thank you
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5
/5
★★★★★
Perfect, as usual....
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5
/5
★★★★★
The quality of the packaging was perfect. The delivery was quicker than expected and was handled very well by the carrier, who didn't call on a blocked number, making it easy to communicate. We're very happy with the product: pile measurements, easy installation and beautiful effect. We've already told all our friends about it.
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5
/5
★★★★★
Following a secondary problem, I was contacted directly by telephone by the after-sales service. Copy
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5
/5
★★★★★
Very good, both in terms of the customer interface and overall quality. The only downside is the price, as I've known this company for several years now and I really feel that prices have skyrocketed.
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