Kdo Jouets Overall rating

9.5/10
★★★★★
based on 887 published reviews 10 1

Latest negative customer reviews

1/5
★☆☆☆☆
I am disappointed, I ordered 2 pairs of ski boots and one of the pairs is not in the size I ordered, i.e. 33-36 instead of 37-40.
Answer from Kdo Jouets :
Hello,
Indeed, you have suffered an error on our part in the size of slippers ordered. However, our team offered you the right size in express, you refused. We have therefore refunded the pair of shoes received in the wrong size.
Please accept our sincere apologies for this error.
Sincerely yours.
1/5
★☆☆☆☆
Broken object
1/5
★☆☆☆☆
Dear Madam, Dear Sir, The 6 were distorted. I am extremely disappointed... I had already ordered some long-legged sheep and wanted to repeat the experience for gifts. What a surprise when I saw that the 6 were deformed! I would like to ask you for a refund, they are in a terrible state, their heads do not look at all like the ones I ordered before and are not at all faithful to the picture. Can I get a refund or other Sheep that look like the picture please? I will gladly send you pictures if you want proof. They are awful. I can't offer them. Thank you very much for your reply.
Answer from Kdo Jouets :
Hello, We will refund your order. The long legged sheep plushies are normally identical to the pictures and we have NEVER had any complaints about this item.
1/5
★☆☆☆☆
Incorrect packaging of fragile objects
1/5
★☆☆☆☆
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. A little bit very disappointed
Answer from Kdo Jouets :
Hello, Following our telephone conversation, I confirm the delivery error committed by the colissimo service. Please accept our sincere apologies. Sincerely