/10
★★★★★
based on 1168 published reviews
★★★★★
based on 1168 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Order conforms, shipped quickly However, delivery not at all to the right mondial relay point, 1h round trip on foot instead of 5min.
Thomas B.
purchased on 20/08/2023
Translated review2/5
★★☆☆☆
Despite my order I still have not received the package for 1 month.
Elise M.
purchased on 27/12/2022
Translated review3/5
★★★☆☆
I am not disappointed by my purchase but by its personalization which consists in putting a sticker.
Bruno A.
purchased on 08/12/2022
Translated review3/5
★★★☆☆
Error of size in the articles delivered compared to the order On the other hand beautiful quality of the product Too bad that the orders are not seriously prepared and consequently errors in the delivery harmful for the customer
Frédérique K.
purchased on 29/09/2022
Translated review Answer from Kdo Jouets
Hello, Frédérique.
You have indeed suffered an error in the preparation of your order. We have sent you back the right size as soon as possible and offered you a pair of slippers.
Please accept our sincere apologies.
The KDO-JOUETS team
You have indeed suffered an error in the preparation of your order. We have sent you back the right size as soon as possible and offered you a pair of slippers.
Please accept our sincere apologies.
The KDO-JOUETS team
3/5
★★★☆☆
Too bad, the ties to hang the stuffed animals broke
Michèle V.
purchased on 21/06/2022
Translated review2/5
★★☆☆☆
Order received damaged mail send waiting for a response
Sandra C.
purchased on 12/02/2022
Translated review3/5
★★★☆☆
The word did not appear
Marine G.
purchased on 09/11/2021
Translated review3/5
★★★☆☆
Error on the order received. Waiting for the right size package.
Françoise B.
purchased on 08/11/2021
Translated review3/5
★★★☆☆
I think it's a shame that there are so many costs. I'm practically doubling my purchase. On the other hand, everything is perfect for my customizable order. Sincerely Patricia
Patricia M.
purchased on 03/10/2021
Translated review3/5
★★★☆☆
Order conforms but I thought the product was of better quality, I am disappointed at this level
Coralie L.
purchased on 21/09/2021
Translated review3/5
★★★☆☆
Good ease of ordering on the site, fast delivery. I'm not sure how much I'm going to pay for this, but I'm sure I'll be able to pay for it in the future.
Pascal C.
purchased on 20/08/2021
Translated review2/5
★★☆☆☆
I made a purchase that was shipped on Wednesday, April 28 and chose the 48 hour delivery. Today, Monday, May 3, the package is still not in the post office. Very disappointed for my son who is waiting impatiently.
Manuella R. Translated review
Answer from Kdo Jouets
Hello, we read your comment. It is indeed not normal that your package is not delivered. Please check the tracking of your package or contact us by phone so that a member of our team can solve this problem as soon as possible. Sincerely
2/5
★★☆☆☆
Item delivered several days late... Very unpleasant communication with the after sales service.
Robert B. Translated review
Answer from Kdo Jouets
Hello, Indeed your order was shipped with delay because one of your ordered article was out of stock (Ref 32709) as indicated on the article card, the shipping date was mentioned. Concerning the exchanges, no telephone exchanges are recorded in our database, only an e-mail from you to which we took care to answer as soon as possible. Please accept our most sincere greetings. The KDO-JOUETS.COM team
3/5
★★★☆☆
Fast delivery. Original products. The mug is a bit damaged on the handle. Paint on 1mm burst. No time to change. Offered like this. It's a shame.
Pascale M. Translated review
3/5
★★★☆☆
Deadlines met, good order processing
Anonymous A. Translated review
3/5
★★★☆☆
Hello, I ordered 2 mugs with the effigy of Alsace, on one of the mugs we could put the first name, I specified it, but it was not done! I am very very disappointed!
Anonymous A. Translated review
Answer from Kdo Jouets
Hello, We received your notice. It was an oversight on our part. Please let us know the first names you would like on the mugs so that we can make the necessary arrangements. Please accept our sincere apologies for this inconvenience. Sincerely
3/5
★★★☆☆
Order shipped on time
Anonymous A. Translated review
2/5
★★☆☆☆
I am not very happy because a pen that I received did not even write, it did not have the inside part with the ink and no tip of the pen. I wanted to send you an email but in the end I didn't do anything because I think it would have been complicated and all that for a pen. But since you want to know, I'll tell you and next time I'll check them before sending them
Anonymous A. Translated review
3/5
★★★☆☆
Very large selection, reasonable prices. But not respecting the delivery time (order received in 5 days having paid a higher delivery rate to receive it in 48h).
Anonymous A. Translated review
3/5
★★★☆☆
Shipping costs too expensive
Anonymous A. Translated review