Customer reviews of Kyoto boutique

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 031 published reviews

Summary of reviews

Kyoto boutique consistently delivers fast, reliable service with careful packaging and timely shipping. Customers highlight fast delivery, trackable shipping, and packaging that protects items well, along with smooth communication and a wide selection of well-made products. The bowls, mugs, teacups, and tableware are repeatedly described as beautiful, well finished, and accurately represented by descriptions and images. The shopping experience is praised for thoughtful packing, attentive service, and dependable quality across orders.

All reviews

D
Daniel B.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very high quality products v
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Response from Kyoto boutique
Thank you very much for your comment! We are happy that you like the quality of our products. See you soon!
E
Etienne L.
Rating: 4 out of 5
following a purchase from 30/06/2025
pratique sécurisé et rapide merci du service
M
Miriam F.
Rating: 5 out of 5
following a purchase from 02/07/2025
Shipping on time and the products were also packaged appropriately.
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Response from Kyoto boutique
Thank you very much for your review!
We are happy that the shipping arrived on time and that the packaging met your expectations.
We hope to see you again soon!
J
José D.
Rating: 5 out of 5
following a purchase from 16/06/2025
Very satisfied, fast shipping and order (baguette) of beautiful quality.
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Response from Kyoto boutique
Thank you for your trust! Your satisfaction is our greatest reward. See you soon!
W
William O.
Rating: 5 out of 5
following a purchase from 13/06/2025
Arrived on time. Nicely packaged and my granddaughter loved them
Response from Kyoto boutique
Thank you so much for your kind words! We're delighted to hear your granddaughter loved them. 🥰 Hope to see you again soon!
S
Sebastien C.
Rating: 5 out of 5
following a purchase from 12/06/2025
product conforms, very very very well packaged and arrived relatively quickly
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Response from Kyoto boutique
Thank you very much for your feedback! We are happy that the product meets your expectations and that the packaging and delivery were up to your standards. See you soon!
O
Olivier B.
Rating: 5 out of 5
following a purchase from 08/06/2025
Super quality products. Fast shipping and well-packaged items. Highly recommend!
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Response from Kyoto boutique
Thank you very much for your enthusiastic feedback! Your recommendation makes us very happy. See you soon!
J
Jean Luc M.
Rating: 5 out of 5
following a purchase from 07/06/2025
Good...
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Response from Kyoto boutique
Thank you for your feedback! Feel free to let us know what we could improve.
E
Elena P.
Rating: 5 out of 5
following a purchase from 09/06/2025
Great quality items, arrived quickly and well packed. Highly recommend.
Response from Kyoto boutique
Thank you so much for your kind feedback! Your recommendation means a lot to us. Hope to see you again soon!
G
Gilles B.
Rating: 5 out of 5
following a purchase from 08/06/2025
The ordered item is of excellent quality and the service impeccable, thank you.
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Response from Kyoto boutique
Thank you for your feedback! Feel free to let us know what we could improve.
S
Sylvie P.
Rating: 5 out of 5
following a purchase from 09/06/2025
Very happy with my purchase
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Response from Kyoto boutique
Thank you for your message! We are delighted that you like your purchase. Looking forward to seeing you again soon!
J
Jacqueline K.
Rating: 5 out of 5
following a purchase from 28/05/2025
T.B.
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Response from Kyoto boutique
Thank you very much! Happy that everything went well. See you soon!
R
Rosalie G.
Rating: 5 out of 5
following a purchase from 05/06/2025
Very satisfied! Arrived quickly
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Response from Kyoto boutique
Thank you very much for your positive feedback! We are delighted that your order arrived quickly and that you are satisfied. See you very soon!
E
Edith S.
Rating: 5 out of 5
following a purchase from 04/06/2025
fast shipping and effective information
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We are delighted that the shipping was fast and that the information provided was clear. Your satisfaction is our priority.

See you soon,

The Kyoto Boutique team
S
Sebastien V.
Rating: 1 out of 5
following a purchase from 28/04/2025
The product is very good but the after-sales service lacks seriousness. The price was miscalculated by the site and the seller no longer responds to messages.
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Response from Kyoto boutique
Hello,

Thank you for your feedback. We are happy that the product satisfied you, but we sincerely regret that your experience was marred by a misunderstanding regarding the price.

It is possible that an error related to display (for example via a VPN) influenced the calculation, and we understand that this may have created confusion. Regarding the lack of response to your messages, we would like to apologize: the person in charge of customer service is currently on maternity leave, which has unfortunately delayed the processing of some emails.

We hope to see you again soon and offer you a better experience.

Best regards,
The Kyoto Boutique team
L
Laurent S.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very very good, very happy the package arrived quickly and well protected! I recommend!
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Response from Kyoto boutique
Hello,

Thank you so much for your positive feedback! We are delighted that your package arrived quickly and in perfect condition.

Looking forward to seeing you again soon,
The Kyoto Boutique team
S
Stéphanie C.
Rating: 5 out of 5
following a purchase from 29/05/2025
Very happy with my order
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Response from Kyoto boutique
Hello,

Thank you very much for your feedback! We are delighted to learn that your order has fully satisfied you.

See you very soon,
The Kyoto Boutique team
M
Michel A.
Rating: 5 out of 5
following a purchase from 24/05/2025
Very beautiful trivet, very fast delivery, BRAVO
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Response from Kyoto boutique
Hello,

Thank you very much for your message! We are delighted that the trivet and the speed of delivery have fully satisfied you. Your feedback makes us very happy!

See you soon,
The Kyoto Boutique team
M
Marie K.
Rating: 5 out of 5
following a purchase from 24/05/2025
A jewel of delicacy...
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Response from Kyoto boutique
Hello,

Thank you very much for your positive feedback! We are delighted that you liked the trivet and that you appreciated the speed of delivery.

Looking forward to seeing you very soon,
The Kyoto Boutique team
R
Renaud D.
Rating: 5 out of 5
following a purchase from 04/05/2025
Nothing to report
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Response from Kyoto boutique
Thank you for your feedback!
G
Gérard D.
Rating: 5 out of 5
following a purchase from 11/05/2025
Pretty bowl
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Response from Kyoto boutique
Thank you very much for your feedback! We are glad you like it 😊
P
Pasqualino T.
Rating: 5 out of 5
following a purchase from 09/05/2025
Product as described. Fast delivery.
Response from Kyoto boutique
Thank you for your feedback! We're glad the product met your expectations. Looking forward to serving you again!
G
Gerry F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Absolutely delighted with my purchases. The most gorgeous Japanese teaware. Such good value .Beautifully packed and swift to arrive. Thank you , will definitely be ordering again.
Response from Kyoto boutique
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re delighted with your Japanese teaware and appreciated the packaging and delivery. We look forward to welcoming you back for your next order!

Best regards.
S
Steve K.
Rating: 4 out of 5
following a purchase from 19/04/2025
My order came as expected but the initial shipment was missing one item out of the 16 items that I had bought. I contacted them via email and they responded very quickly with shipping the missing item. In the end received all the items. Very satisfied, the ceramic pieces are wonderful and I enjoy using them at our table settings.
Response from Kyoto boutique
Hello Steve,

Thank you for your kind review! We're glad everything arrived and that you're enjoying the ceramic pieces. Your satisfaction means a lot to us — we're always here if you need anything.

Best regards,
Kyoto Boutique
Z
Zaki H.
Rating: 5 out of 5
following a purchase from 22/04/2025
Fast delivery, the purchased item very well packaged, quality of the items offered better than on other sites, I have made two trips to Japan so I know the prices there, the prices offered by the site are not exaggerated at all. Best regards, Mr. Zaki HOUMITA.
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Response from Kyoto boutique
Thank you very much, Mr. Houmita, for your detailed feedback. We are delighted to know that the quality of our items and our prices meet your satisfaction, especially coming from someone who knows Japan well. We look forward to serving you again.
J
Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 19/04/2025
Nice item sent very quickly
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Response from Kyoto boutique
Thank you for your feedback! Glad you like the item and that the shipping was fast. See you soon!
M
Martine P.
Rating: 5 out of 5
following a purchase from 20/04/2025
Very fast shipping, well-packaged parcel, and contents met my expectations. I am very satisfied.
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Response from Kyoto boutique
Thank you very much for your feedback! We are delighted that everything met your expectations. Looking forward to seeing you again soon.
J
Joylita M.
Rating: 5 out of 5
following a purchase from 17/04/2025
I love it
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Response from Kyoto boutique
Thank you for your feedback, see you soon!
B
Birgit H.
Rating: 5 out of 5
following a purchase from 13/04/2025
top top top
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J
Julien B.
Rating: 5 out of 5
following a purchase from 09/04/2025
Perfect, I would recommend it with my eyes closed
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Response from Kyoto boutique
Thank you very much for your trust! We are delighted that you are satisfied and will be happy to welcome you again 😊
F
Frederique P.
Rating: 5 out of 5
following a purchase from 09/04/2025
Quality products and services
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Response from Kyoto boutique
Thank you very much for your positive feedback! We are delighted that our products and services met your expectations 😊
M
Marie-Laure C.
Rating: 5 out of 5
following a purchase from 02/04/2025
Beautiful product, fast shipping and well packaged. I am thrilled.
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Response from Kyoto boutique
Thank you very much for your message! We are delighted that everything went well 😊
P
Pascale F.
Rating: 5 out of 5
following a purchase from 08/04/2025
The bowls were well packaged, they are beautiful and of very good quality.
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Response from Kyoto boutique
Thank you very much for your feedback! We are delighted that you like the bowls 😊
N
Nymphéa C.
Rating: 5 out of 5
following a purchase from 03/04/2025
I really loved the teapot I bought here. Unfortunately, it was a bit too small for my husband and me, so I had to return it. Otherwise, I really loved this shop!
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Response from Kyoto boutique
Thank you very much for your feedback! Too bad about the size, but we are delighted that you liked the shop. Feel free to come back, we might have the perfect teapot for both of you 😉
R
Raymonde R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Nice to meet you! Surabashi!
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Response from Kyoto boutique
Thank you for your feedback!
R
Roberto M.
Rating: 5 out of 5
following a purchase from 28/03/2025
Great
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Response from Kyoto boutique
Thank you very much for your feedback! We are happy that everything was great 😊
T
Thierry C.
Rating: 5 out of 5
following a purchase from 29/03/2025
Excellent site, easy order, delivered quickly and in excellent condition, items very well protected. I recommend.
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Response from Kyoto boutique
A big thank you for your feedback! We are delighted that your experience met your expectations. The quality of service and product protection are among our priorities. We look forward to seeing you again soon.
R
Rudolf W.
Rating: 5 out of 5
following a purchase from 26/03/2025
Good value for money, great service, completely satisfied
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Response from Kyoto boutique
Thank you very much for your feedback and your trust. We are delighted with your satisfaction.
P
Patricia V.
Rating: 5 out of 5
following a purchase from 24/03/2025
Very happy with my purchases
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Response from Kyoto boutique
Thank you very much for your feedback! Looking forward to seeing you again soon.
A
Alexandradiaby A.
Rating: 5 out of 5
following a purchase from 24/03/2025
Fast and careful shipping. The matcha bowl is just beautiful.
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