★★★★★
based on 3235 reviews published
Latest customer reviews
Very happy with my order whether for the delivery time or for the balls, size, color. I recommend
Satisfied with the speed of preparation and shipment of my order. However, the site advertises "free delivery" which is false unless you live near the store. If that's the case, why order online? As a result, I paid more than I would have if I'd bought from my usual haberdasher at the market, which I regret because I want to help keep haberdasheries open, as they're becoming increasingly rare.
First of all, thank you for your positive comment about your shopping experience and our services. On the other hand, regarding delivery costs, nowhere have we ever stated that delivery is simply unconditionally free! It's written everywhere on our website that delivery is indeed free, but only for purchases over €50 (for mainland France). We're a small business ourselves, with a physical store based in Lille, so we totally understand that you want to support local businesses. Offering delivery as we do for a company like ours entails costs that we can't offer for all order amounts, because otherwise profitability would be called into question, as you can well understand.
Best regards,
The team at La Lainière de Wazemmes 🧶
Good quality wool and color as I wanted. ALL CLEAR.
The order was processed and shipped quickly and I was completely satisfied with the wool. The color is bright and the yarn is easy to knit.
Very pretty.
Impeccable as always
I am very satisfied with the cotton and wool I order from you.
Delivered very quickly and very satisfied with the color and the quality of the cotton...I would recommend it soon for a new project...
Items as ordered. Fast delivery. Great!
Excellent quality wool, great choice of colors, and a French brand! Best value for money found. I highly recommend it 😉
Very happy thank you
I really like the material
Lots of choice at an attractive price.
Perfect as usual! I recommend
Perfect! Everything is in order and sent quickly
Too bad several colors of my article are out of stock.
Super fast shipping. Perfect if you live too far from the store.
Thank you very much.
Good reception. Cotton yarn as described.
Beautiful wool, order arrived safely. All that's left is to knit!
Very soft wool for a jacket. Easy to knit.
Fast delivery and balls that met my expectations
To find its wire is not always evident and certain prices seem excessive to me but on the whole it is ok I will remain customer except site concurent more interesting greetings
Thank you for your comment. We're always open to constructive feedback that can help us improve our website to offer our customers the best possible shopping experience. If you have any, please don't hesitate to email us at [email protected]! As far as prices are concerned, we understand that you may find them excessive for certain products, but we always do our best to offer fair prices based on the rates imposed on us by our suppliers too. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
Excellent service!
++
Respect for the order, quality wools, reuse of cardboard boxes from the Wazemmes district for shipping is a real plus.
I love these original, high-quality wools
This is the second time I've ordered from la lainière de Wazemmes and I'm very satisfied. The first time I needed a restock and there was a "problem" because it was going to take a while. They phoned me to let me know and come up with a solution.
Satisfied
Very good value for money
The order by itself very good but I did not understand I ordered 10 balls of baby softs white color and I was charged 18.00 € while on the site it says a bed of 10 balls at 12 € There is like a problem!!!😈 How to do ????
After checking, you have indeed ordered 10 balls of this reference, but individually and not in a pack of 10 balls. These are 2 different product sheets on our website and stock management is not the same for the single product and the packaged product. There is therefore no error on our part. We apologize if this has caused any misunderstanding.
Kind regards,
The team at La Lainière de Wazemmes 🧶
Super
Excellent quality and very fast, very careful delivery - thank you very much!
I find the quality beyond reproach and the prices affordable. The delivery time is correct. I highly recommend your products.
Perfect very responsive
Very good service received very quickly.
My internet order was processed and delivered very quickly! A little downside: €8 delivery for 2 balls seems a bit excessive.
Very good wool (Canada) at a low price . The website could do with a little more fluidity.
Thank you for your positive feedback on the quality of our products. As far as your browsing experience is concerned, we take good note of your comment. We are constantly working on the technical aspect of the site and do our utmost to make it as fluid and practical as possible for our customers.
Best regards,
The team at La Lainière de Wazemmes 🧶
A note or invoice for my ordered items is missing from the parcel.
Yes, in order to limit paper waste, we never print invoices or order summaries. These are available and downloadable from the "my account" area on our website where you placed your order. We are sorry to hear that this has affected your shopping experience.
Best regards,
The team at La Lainière de Wazemmes 🧶
After a few difficulties with the card payment, everything went smoothly.