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M
Rating: 5 out of 5
Perfect cotton, very happy with my purchase, I recommend it.
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Customer reviews of La Lainière de Wazemmes
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 708 published reviews
Summary of reviews
La Lainière de Wazemmes consistently delivers fast and careful shipping, with orders arriving quickly and well-packaged, enabling customers to restock promptly and rely on reliable delivery times. The store earns positive notes for its wide selection, attractive prices, and easy-to-use site, with many customers highlighting good value and a broad range of high-quality wools. Customer service and experience shine through proactive support, friendly and professional assistance, accurate order fulfillment, and consistent quality across purchases, making it a preferred destination for knitters. Across reviews, repeat shoppers praise dependable delivery, clear order tracking, and satisfaction with product colors and textures, reinforcing trust and loyalty.
All reviews
R
Rating: 5 out of 5
Great! Fast delivery and careful packaging
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T
Rating: 5 out of 5
Quickly delivered wool as ordered
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L
Rating: 4 out of 5
Fast
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P
Rating: 5 out of 5
fast shipping and good quality wool.
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M
Rating: 5 out of 5
Careful delivery... wool as I expected. Soft and easy to knit... Very nice.
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D
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
I often visit this super boutique. I tried to order on the Lainiere website. Less than 48 hours to receive it. Very well packaged. And free delivery because my order reached 50 €. I will continue to buy from them either in store or on the website. 5 stars without hesitation.
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A
Rating: 4 out of 5
Beautiful wool, original colors, pleasant to knit, attractive price.
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M
Rating: 5 out of 5
I've been ordering from La Lainière de Wazemmes for years, and I'm delighted. Except maybe for my last order, where a wool that was out of stock went up by 25% ...???
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Response from La Lainière de Wazemmes
Hello,
First of all, we'd like to thank you for your positive feedback regarding your experience on our website. Secondly, as far as prices are concerned, we always try to be as fair as possible, but unfortunately we've had to deal with a sharp increase in prices from our suppliers, and this has inevitably had an impact on the final price of the product.
Best regards,
The team at La Lainière de Wazemmes 🧶
First of all, we'd like to thank you for your positive feedback regarding your experience on our website. Secondly, as far as prices are concerned, we always try to be as fair as possible, but unfortunately we've had to deal with a sharp increase in prices from our suppliers, and this has inevitably had an impact on the final price of the product.
Best regards,
The team at La Lainière de Wazemmes 🧶
S
Rating: 5 out of 5
Beautiful quality wool, as described.
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T
Rating: 5 out of 5
Always excellent quality and pleasant people
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N
Rating: 5 out of 5
I found it a bit long, I have a vest to finish, but good batch good color good price
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D
Rating: 5 out of 5
Very satisfied with my first order, which was delivered quickly and used straight away: great quality wool, easy to work with. Also great quality/price. Would recommend.
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M
Rating: 5 out of 5
Perfect, part of the order was missing, it was sent to me very quickly, thank you!
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B
Rating: 5 out of 5
Very good site, fast, and very good quality wool.
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M
Rating: 5 out of 5
Super-soft wool that's great fun to crochet.
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I
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Great availability of my contact person following an error on my part. Very good advice.
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A
Rating: 5 out of 5
Correct and serious delivery, as always.
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C
Rating: 5 out of 5
Perfect
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N
Rating: 4 out of 5
Shipping time a bit long but otherwise nothing to say.
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Response from La Lainière de Wazemmes
Hello,
Thank you for your positive feedback about our products and your experience on our site. Unfortunately, the extended delivery time depends on the carrier. We apologize for any inconvenience beyond our control.
Best regards,
The team at La Lainière de Wazemmes 🧶
Thank you for your positive feedback about our products and your experience on our site. Unfortunately, the extended delivery time depends on the carrier. We apologize for any inconvenience beyond our control.
Best regards,
The team at La Lainière de Wazemmes 🧶
N
Rating: 5 out of 5
Top
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I
Rating: 5 out of 5
Good qualities. Good service. Recommend.
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M
Rating: 5 out of 5
I'm very satisfied with my canada wool, the color matches my expectations, fast delivery and no problems, very nice and warm wool.
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E
Rating: 5 out of 5
At the top!
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M
Rating: 3 out of 5
fast delivery, quality is up to scratch, but on the chosen color, despite the good resolution of the image on my computer, the expected blue-green is actually quite green... I was able to exchange the balls at a local retailer, who knows me well, without any problem. a little disappointed by your notification in the event that I would have returned these balls (at my expense), not to apply the free shipping to send me the exchange, it would have been a commercial gesture appreciated.
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Response from La Lainière de Wazemmes
Hello,
First of all, thank you for your positive feedback about the quality of our products. Regarding the color, we have checked and indeed the photo we had on the site for this color green blue was not consistent with the color of the ball in reality. We apologize for this error and thank you for your comment, which enabled us to rectify this inaccuracy on our site. Under these circumstances, we will of course be able to offer you a refund for the amount of the balls in question. We've sent you an e-mail with details of how to do this.
Kind regards,
The team at La Lainière de Wazemmes 🧶
First of all, thank you for your positive feedback about the quality of our products. Regarding the color, we have checked and indeed the photo we had on the site for this color green blue was not consistent with the color of the ball in reality. We apologize for this error and thank you for your comment, which enabled us to rectify this inaccuracy on our site. Under these circumstances, we will of course be able to offer you a refund for the amount of the balls in question. We've sent you an e-mail with details of how to do this.
Kind regards,
The team at La Lainière de Wazemmes 🧶
B
Rating: 5 out of 5
Thank you for the parcel, well received and I am satisfied with my purchase.
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I
Rating: 5 out of 5
Fast and efficient
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C
Rating: 4 out of 5
Very nice wool
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N
Rating: 5 out of 5
I recommend 100%, do not hesitate to order, to ask questions, an attention, a listening never equalled, I have absolute confidence.
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D
Rating: 5 out of 5
5/5=
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M
Rating: 5 out of 5
I am as satisfied as ever with the products and deliveries.
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C
Rating: 5 out of 5
Very interesting site noble wool quality price ratio product very good
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A
Rating: 5 out of 5
Always so satisfied! Top service and fast delivery 😁
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F
Rating: 5 out of 5
fast delivery and the quality of the wool is excellent as well as the affordable price very satisfied.
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B
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
VERY HAPPY
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S
Rating: 5 out of 5
5 stars 🤩 Received very quickly .thank you again
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M
Rating: 4 out of 5
The site is very slow
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Response from La Lainière de Wazemmes
Hello,
It's true that we've had some technical problems with our site over the past few weeks, and this has had a major impact on page loading speed. Fortunately, everything is back to normal today. We apologize for this inconvenience, which was beyond our control, and thank you for your patience and understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
It's true that we've had some technical problems with our site over the past few weeks, and this has had a major impact on page loading speed. Fortunately, everything is back to normal today. We apologize for this inconvenience, which was beyond our control, and thank you for your patience and understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶