Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Easy-to-access site, well-defined sections, quick order execution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Very good site. Good choice of pipes. Easy purchase and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
I order every year for my partner's birthday and Christmas. I have always been very satisfied with the order as well as my partner. These are good quality pipes as well as good quality tools. The order arrives quickly without any problems, plus it’s very easy to place on the site. I really recommend this site with two very good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2022
Always on top, deadlines respected, quality products, quality customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
Correct timeframe. The pipe works and the filters do too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Always perfect in terms of deadlines and product quality...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Fast delivery, some cleaning sticks for the pipe offered, very well-made website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
very good responsiveness, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Thank you very much for this order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
Fast delivery. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Fast shipping, well packaged. Pleasant pipe to smoke, easy to clean. Perfect for a beginner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Excellent site. Quality choices and advice. Better than courtesy: kindness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Sincerely delighted with my order on all fronts, especially for the quality-price ratio of your 9 mm pipe filters.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Speed, efficiency, and security for the shipping of this excellent pipe!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Very satisfied with the quality of the product and the delivery times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
All good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Perfect, beautiful product shipped quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
Very nice finish and very smooth to smoke. I really like the briar used. Congratulations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2022
Beautiful pipe but tiny!!!!! Does it come in 'normal' size? Disappointed this time.
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Response from La Pipe Rit
Hello and thank you for your feedback regarding this pipe sculpted by the craftsman Roger Vincent. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to realize the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. In case of doubt, do not hesitate to contact us (either by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Very good, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Whether on the site or for delivery, everything is clear and fast. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Everything is perfect. Remarkable pipe for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Very good supplier to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Very interesting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Delivery on time, exemplary products; a house to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2022
Perfect nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Abcd
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/05/2022
Pipe purchased in January and the stem broke 3 months later. I returned the pipe thinking to take advantage of the warranty but I was told that the filter, which was changed every time, was very dirty and therefore the pipe was poorly maintained. Very unhappy, I do not recommend this site, I will not buy anything there again.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this comment through the Avis-Vérifiés platform. Our team has received your pipe and was able to have it examined by several renowned craftsmen located in Saint-Claude. As stated in our general sales conditions, all our items are guaranteed for 1 year from the date of purchase against any manufacturing defect. Also, after analysis, your pipe showed no defects or design flaws. Indeed, the tar accumulated inside the stem and the completely clogged filter unfortunately rendered your pipe unusable. This lack of cleaning inevitably caused the disconnection of the tenon from the stem. Do not hesitate to contact our team again if you need advice on maintaining your pipes or if you want additional information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
As usual: impeccable! Products announced in stock, actually available, carefully packaged, shipped and delivered quickly!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Everything is okay for my last order (Dunhill tobacco joke). However, I have some remarks to make about my previous order (walnut tobacco jar D2301). 1. The brief user manual is only in English. 2. Using the jar is not very simple as you have to take the tobacco out of the jar to add demineralized water. Otherwise, the jar is superb.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Fast shipping, order well protected against shocks and complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
The ordered products perfectly match my expectations. Impeccable packaging and fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2022
I am delighted with my new pipe!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
Everything went well, no problem, fast delivery, I will order again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Nothing to complain about. Pleasant navigation, wise advice and timely delivery. Thank you and I will not hesitate to come back to you.
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