English 
A
Rating: 5 out of 5
perfect package delivery ok thank you
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 878 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
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Rating: 5 out of 5
Practical, fast, simple, complete offer.
Address to remember...
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Address to remember...
A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
we have bought many pipes even going there in person which we cannot do given the circumstances and our age - the site is easy to access and easy to use - always so competent my husband is waiting for a quiet evening to use the pipe
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Rating: 5 out of 5
I congratulate you on your seriousness, your speed, and the quality of your products.
Best regards
Francis
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Best regards
Francis
A
Rating: 5 out of 5
The site is very good and very complete, navigation is easy.
My order arrived on time and in impeccable condition (careful packaging).
I ordered a 9mm pipe but I forgot to order the appropriate filters...
Surprise, you had thought of that; I was able to start breaking in my new companion right away (a nice little model from Vauen, the minni 6)
I recommend 100% and with my eyes closed ;-)
Volutement,
Ben the Belgian
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My order arrived on time and in impeccable condition (careful packaging).
I ordered a 9mm pipe but I forgot to order the appropriate filters...
Surprise, you had thought of that; I was able to start breaking in my new companion right away (a nice little model from Vauen, the minni 6)
I recommend 100% and with my eyes closed ;-)
Volutement,
Ben the Belgian
A
Rating: 5 out of 5
Everything is perfect. Products, delivery, service
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Rating: 1 out of 5
I already sent an email with the photo of the pipe that is cracked at the connection with the hose... and I have no response. So my opinion is VERY negative. Not serious at all.
Not finding a Saint Claude pipe dealer near my home, I wanted to try and I got really fooled
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Not finding a Saint Claude pipe dealer near my home, I wanted to try and I got really fooled
Response from La Pipe Rit
Hello and thank you for your feedback regarding the long pipe you ordered from our online store. Following the various photos sent and as indicated during our exchanges, we will send you a new pipe to replace yours. For disassembling your pipes, we advise you to ensure that your hands are positioned close to the junction between the hose and the stem, and to always turn the hose on itself in the same direction as if it were screwed. Do not hesitate to contact our team by email or phone if you need additional advice on the use and maintenance of this reading pipe made in Saint-Claude.
A
Rating: 5 out of 5
Thank you for the fast service and well-protected products
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Rating: 5 out of 5
Excellent contact and very good advice, thanks to Claire for her support, what a joy to open the package and find quality items, sublime collection!!. For the little story, my father just gave me his which comes from Saint Claude 25 years after his purchase, which made me want to buy mine! My son will have both, with the engraving of my initials under the pipe, what a pride to pass on a French know-how in our family. Think about it, it will certainly please!
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A
Rating: 5 out of 5
Very satisfying
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A
Rating: 5 out of 5
Very happy with my order
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A
Rating: 5 out of 5
Always very fast and compliant
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A
Rating: 5 out of 5
Perfect.
Delivery received on time.
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Delivery received on time.
A
Rating: 5 out of 5
Nothing to say.
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A
Rating: 5 out of 5
very fast delivery.
beautiful pipe suitable for beginners like me
A real pleasure
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beautiful pipe suitable for beginners like me
A real pleasure
A
Rating: 5 out of 5
I am very satisfied with the ordering process, the speed of delivery, and the product itself.
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A
Rating: 5 out of 5
Very good site
Ultra fast delivery and product in accordance with the specifications announced on the site
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Ultra fast delivery and product in accordance with the specifications announced on the site
A
Rating: 5 out of 5
Site okay.
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A
Rating: 3 out of 5
Nothing to say about the ordered pipe, excellent pipe. Delivery on time, it's perfect. However, I think that Piperit could improve its service by offering free delivery because adding ten euros for delivery when you have a cart over 200€ well let's say a commercial gesture wouldn't hurt.
Moreover, I would have ordered much more if the 3x or 4x interest-free service was offered by the site like many other sites.
So Piperit is very serious but lacks services that could lead to more sales and especially to larger average baskets..
A good listener!
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Moreover, I would have ordered much more if the 3x or 4x interest-free service was offered by the site like many other sites.
So Piperit is very serious but lacks services that could lead to more sales and especially to larger average baskets..
A good listener!
Response from La Pipe Rit
Hello and thank you very much for taking the time to send us this message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services. Our team will study all this in order to implement appropriate solutions on the website. We thank you for your recent order placed on our online store www.pipe.fr and we wish you much pleasure in smoking your new Lord of the Rings pipe.
A
Rating: 3 out of 5
A purchase of €350 shipping costs at the customer's expense. A return of the pipe for a defect and the costs again for the customer. The after-sales service is perfect with no problem for the exchange of the pipe. I will recommend.
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Response from La Pipe Rit
Hello and thank you for taking the time to leave your feedback through the Verified Reviews platform. As indicated in our previous exchanges, it is indeed possible to return your pipe if it does not perfectly meet your expectations. Upon receipt, our team will analyze the small defect mentioned and we will certainly send you another model that we will select with the utmost care. Please feel free to contact us directly by email or phone if you need further information.
A
Rating: 5 out of 5
Product with accuracy
Good value for money '
Followed and efficient delivery
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Good value for money '
Followed and efficient delivery
A
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 5 out of 5
Excellent service. Thank you
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Rating: 5 out of 5
very good no problem as usual
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
I recommend, item shipped quickly and well packaged. The site is well done, I had no surprises.
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Rating: 5 out of 5
I am very satisfied with the site, the items. I do not hesitate to talk about it around me and when I want to make gifts I will not hesitate to contact you.
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Rating: 4 out of 5
There is a lack of online tobacco sales
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Response from La Pipe Rit
Hello and thank you for your message following your purchase on www.pipe.fr. In France, the sale of tobacco is highly regulated. Only tobacco shops are authorized to sell tobacco in their stores. It is also prohibited to sell tobacco remotely. For these reasons, you will unfortunately not find tobacco in our online store. We greatly appreciate your internet order and wish you pleasant moments with your new pipes.
A
Rating: 5 out of 5
Very quick delivery, it was for a gift, the person is very satisfied.
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A
Rating: 5 out of 5
Very easy and pleasant navigation
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A
Rating: 5 out of 5
Very happy with the site, there is a choice and I had the opportunity to speak with very pleasant and helpful staff on the phone, fast delivery
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Rating: 5 out of 5
Perfect thank you
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Rating: 5 out of 5
perfect nothing to say
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Rating: 5 out of 5
order received well and quickly
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A
Rating: 4 out of 5
As usual, the order was processed quickly. The products are impeccable.
Excellent services
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Excellent services
A
Rating: 5 out of 5
Product of very good quality-price ratio and light as desired
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Rating: 5 out of 5
Respect for the order and the deadline. Good product
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Rating: 5 out of 5
Very simple navigation and very fast delivery.
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Rating: 5 out of 5
Congratulations to the Master Pipemakers who have finally found an easy and effective way to clean pipes now equipped with a de-nicotinizer; the PIPES OF St. Claude are the best.
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