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Rating: 5 out of 5
Arrived on the scheduled date, very pleasant pipe
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent, order in line with my expectations, very good delivery times and the big surprise was a nice gift package. Thank you to the team.
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A
Rating: 5 out of 5
Nothing to complain about, completely satisfied!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Great selection and affordable prices
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A
Rating: 5 out of 5
The site is easy to use and the pipes are very pretty!
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A
Rating: 5 out of 5
Fast service as always
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A
Rating: 5 out of 5
Perfect in reaction time of delivery and quality of packaging
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A
Rating: 4 out of 5
As far as I'm concerned, the purchases made in previous years have been completely satisfactory
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A
Rating: 5 out of 5
Very satisfied, thank you. Do you sell Vauen tobacco?
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Response from La Pipe Rit
Hello Sir, thank you for your encouraging message! The boxes of Vauen tobacco (visible in the pipe catalog we recently sent you) are unfortunately only distributed in Germany. The Vauen company does not sell tobacco directly, so you must go to Germany to buy it.
A
Rating: 5 out of 5
Very good site. Everything is always in line with expectations. Delivery on time. Very satisfied
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A
Rating: 5 out of 5
No issues, deadlines respected, correct merchandise
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A
Rating: 4 out of 5
The choice of item, ordering process, and receipt within the expected time frame went smoothly. The only downside is that after a similar order, receiving repeated advertisements is particularly annoying. No, I'm not a compulsive pipe buyer and I'm old enough to decide on a new purchase if the desire or need arises!...
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Response from La Pipe Rit
Hello Sir, thank you for leaving us this message following your recent order placed on www.pipe.fr. You are indeed receiving our email communications (twice a month) because you are subscribed to our newsletter 'La Pipe Rit'. However, you can unsubscribe from our mailing list at any time by clicking the unsubscribe link that is systematically present at the bottom of each email. Please feel free to contact us directly by phone if you encounter any difficulties in carrying out this operation.
A
Rating: 5 out of 5
Very good store + honesty
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A
Rating: 5 out of 5
Very nice site
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A
Rating: 5 out of 5
Courteous services and fast, serious shipping
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A
Rating: 5 out of 5
Navigation on the site is very easy, you can easily find what you're looking for.
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A
Rating: 5 out of 5
Magnificent pipe received and carefully packaged
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Fast delivery, quality product.
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Ergonomic and clear, nothing to complain about.
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A
Rating: 5 out of 5
For the ease of ordering, the speed of shipping, the package in perfect condition: in short, for the overall service without any false notes.
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A
Rating: 1 out of 5
The wooden tip of the pipe broke at the point where the plastic tube is inserted. A piece came off. After 3 weeks of low usage (1 pack for 12 days) Customer service informs me, based on the photo, that this is not a defect. Clearly the pipe is FRAGILE then. I did not have this problem with a pipe that costs about 9 euros currently. (20 francs at the time). Not classy then.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your opinion about this small pipe from Saint-Claude. As indicated during our exchanges by email, you must absolutely wait for your pipes to be completely cold before disassembling them. Moreover, we recommend that you always turn the tube on itself, in the same direction, as if it were screwed onto the wooden stem. We also confirm that we can repair your pipe but that, according to your photo, it will not be covered by the warranty as it is not a defect.
A
Rating: 5 out of 5
ok for everything
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A
Rating: 5 out of 5
Clear and simple site
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A
Rating: 5 out of 5
Clarity
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A
Rating: 5 out of 5
Clear and well-organized site. The delivery was fast and without unpleasant surprises.
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A
Rating: 5 out of 5
Pleasant site, attentive people who inform and advise always to provide solutions and opinions allowing to acquire the necessary material to maintain my pipe purchased on this same site.
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A
Rating: 4 out of 5
Happy as usual with this site. Trustworthy, no problems. Thank you
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A
Rating: 5 out of 5
Product compliant and deadline respected
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A
Rating: 5 out of 5
Fast, perfect
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A
Rating: 5 out of 5
Already my second order. Pipe well protected, fast site, I received my orders in 2 days.
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A
Rating: 5 out of 5
Magnificent object
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A
Rating: 5 out of 5
Thank you, great service, the order went well. The site is very well designed.
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A
Rating: 3 out of 5
the compliance of the shipment with the order poses no problem. Too bad the pipe was not sent with some filters; this attitude is anti-commercial
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A
Rating: 5 out of 5
Very good service and fast delivery
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A
Rating: 5 out of 5
Fast service and good tracking of the shipment
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