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J
Rating: 5 out of 5
As always, delivery is compliant and on time.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
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L
Rating: 5 out of 5
Very good site
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D
Rating: 5 out of 5
Efficient and without problems
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E
Rating: 5 out of 5
Fast, efficient and well packaged.
Nothing to add, everything went wonderfully. I have already bought from them in-store or online and I will do it again.
Thank you la Piperit
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Nothing to add, everything went wonderfully. I have already bought from them in-store or online and I will do it again.
Thank you la Piperit
C
Rating: 4 out of 5
Good product and fast delivery Thank you
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R
Rating: 5 out of 5
Item received on time
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A
Rating: 5 out of 5
I am satisfied with the items, the site is very well detailed, there is a choice at all prices, regarding delivery, nothing to say, delivery on time and the items, the box, the little pouch are just superb, I am super happy. Thank you
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S
Rating: 5 out of 5
Nothing to report. Until the next order. Thank you
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P
Rating: 4 out of 5
Yes, the pipe works very well and breaks in easily
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M
Rating: 5 out of 5
Very well received very quickly
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L
Rating: 5 out of 5
Top as usual
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S
Rating: 5 out of 5
Always as good
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M
Rating: 5 out of 5
Very well informed, very readable.
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P
Rating: 5 out of 5
Thank you for your fast delivery and very well packaged. Best regards.
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M
Rating: 4 out of 5
Well received in perfect condition.
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F
Rating: 5 out of 5
Fully satisfied with my order which arrived in minimal time... I discovered one of these pipes that pleasantly surprised me. They seem sturdier than the material suggests... just handle with care... the little gift (three pipe cleaners) is always appreciated... La Pipe Rit confirms its status as a safe value.
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G
Rating: 5 out of 5
I received my package on time. A professional service that I have always known. Thank you
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D
Rating: 5 out of 5
2 orders placed on this site no problem quick preparation and shipping in colissimo with tracking within the deadlines. I highly recommend this establishment.
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S
Rating: 5 out of 5
Customer for several years. Everything is perfect
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F
Rating: 5 out of 5
The online catalog is well done and pleasant to browse. Order processing and shipping are fast. The packaging is impeccable. One of the best web shops I know, across all products. Well done!
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E
Rating: 5 out of 5
Nothing to report
THANK YOU
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THANK YOU
P
Rating: 5 out of 5
Speed of delivery
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S
Rating: 5 out of 5
Very nice quality my son-in-law will be delighted
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R
Rating: 2 out of 5
Hello
I made a first
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I made a first
Response from La Pipe Rit
Hello, thank you for taking the time to write to us and leave your feedback. We are sorry to learn that your first order on our online store www.pipe.fr did not meet your expectations. Customer satisfaction has always been our number one priority since we opened our store in 1996. Therefore, we invite you to contact our team directly by email ([email protected]) and send us a photo of the tobacco pot you received. Moreover, the abrasive pipe cleaners you selected do indeed live up to their name. They are designed for deep cleaning and therefore scratch more than classic chenille cleaners. However, you are right, it is not necessary to insist too much in the bottom of the bowl as this could leave a mark after passing the pipe cleaner. For your next purchase on our website, do not hesitate to contact us in advance. We will be happy to guide you in choosing accessories suited to your needs.
P
Rating: 5 out of 5
Nothing to say, fast delivery and careful packaging. Easy and pleasant site navigation. Moreover, excellent customer service. I recommend La Pipe Rit.
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M
Rating: 5 out of 5
Bravo, I am never disappointed.
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M
Rating: 5 out of 5
much choice.reasonable prices.
P
Rating: 5 out of 5
A beautiful Pierre Morel pipe came from France to the US west coast. Packaged well and promptly shipped. Wonderful customer service and a great product. It smokes beautifully. La Pipe Rite has a wonderful assortment of pipes and I always visit their site when shopping for a new pipe.
D
Rating: 5 out of 5
Very good responsive customer service and attentive to the client, I recommend
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C
Rating: 5 out of 5
Serious site, very responsive
Very appreciated financing options (3 checks)
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Very appreciated financing options (3 checks)
D
Rating: 5 out of 5
great products at competitive prices! the pipe lover is delighted here ...
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P
Rating: 5 out of 5
pretty pipe
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M
Rating: 5 out of 5
This online store is well stocked with reasonable prices. I appreciated several models of pipes (Chacum Vauen). Careful and fast deliveries.
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A
Rating: 5 out of 5
Delivery time respected
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J
Rating: 5 out of 5
Content conforms to the order, fast delivery (3 to 4 days in colissimo without signature).
This is not my first order. I have been ordering for several years without encountering any problems, whether it be pipes or abrasives.
Recommended website.
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This is not my first order. I have been ordering for several years without encountering any problems, whether it be pipes or abrasives.
Recommended website.
T
Rating: 5 out of 5
Immediate return and refund.
Very appreciated.
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Very appreciated.
F
Rating: 5 out of 5
Fast delivery and product completely conforming to my order.
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C
Rating: 5 out of 5
We are very satisfied: the site is pleasant, the delivery is fast.
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O
Rating: 1 out of 5
The pipe I received broke during my first attempt to remove the stem cold. This is clearly a manufacturing problem as I have been smoking pipes for 15 years and know perfectly how to maintain them properly. Unfortunately, the company refuses to provide me with a new stem and did not offer me a refund. They told me I had to pay for a new stem at a price almost as high as the original price. This is unacceptable. I strongly advise against this site.
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Response from La Pipe Rit
Hello and thank you for taking the time to write these few words through the Avis-Vérifiés platform. Our general sales conditions explicitly state that all our items come with a one-year warranty against any manufacturing defects, starting from the date of purchase. We therefore invite you to return your pipe so that our master pipers can analyze it and propose an appropriate solution. As indicated in our previous email exchange, we do not sell stems alone, as each stem is precisely adjusted to the shank of each pipe. Therefore, the creation of new custom stems is done only in our workshops in Saint-Claude. Upon receipt of your pipe, it will of course be possible to have a custom stem made. If you would like more information on repair rates, our team is of course at your complete disposal by email or phone.
Y
Rating: 5 out of 5
perfect
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