English 
P
Rating: 5 out of 5
very serious site
the items are also very interesting.
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the items are also very interesting.
Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 872 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very well documented site
Simple order to make
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Simple order to make
G
Rating: 1 out of 5
Broken pipe stem, the 'Pipe rit' was not able to replace it, pipe unusable now.. Very bad experience.
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us through the Verified Reviews platform. During your visit to our store in Saint-Claude in June 2024, you informed us that the stem of your Chacom pipe (purchased in January 2023) was broken. Our workshop has been creating custom pipe stems for over 25 years. Our master pipemakers are perfectly qualified to solve this type of problem. We explained the repair options to you, but you indeed chose to refuse this solution. Consequently, and in accordance with your request, our team took care to return your pipe to you free of charge via a Colissimo shipment.
F
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Very fast delivery. This was for a gift, this engraved model was very well received.
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C
Rating: 5 out of 5
As usual, fast work and product compliant with the description.
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A
Rating: 5 out of 5
In accordance with my order and fast delivery.
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C
Rating: 2 out of 5
A bogus anniversary offer
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Response from La Pipe Rit
Hello and thank you for taking the time to write us these few words following your order through our website. Unfortunately, we are not sure we fully understood the meaning of your comment. Additionally, we received an email from you indicating that you made a mistake. To clarify your message, we invite you to contact our team directly by phone at 03 84 45 68 02. One of our specialists will then be able to provide you with all the answers you may need.
P
Rating: 5 out of 5
Fast order and perfectly delivered.
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V
Rating: 5 out of 5
My pipe was repaired in a much shorter time than expected! The new tip seems to be the same color as the old one! The phone contact with a manager is kind and friendly! Thank you for your professionalism and craftsmanship! Best regards, A++
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C
Rating: 5 out of 5
Very good telephone contact, validated order, fast shipping, receipt in accordance with my request = perfect
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P
Rating: 5 out of 5
Fast delivery and item as described, great choice of quality on the pipe site.
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F
Rating: 5 out of 5
Excellent and friendly. Bravo for the home invoice, it's the future.
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A
Rating: 5 out of 5
Everything went smoothly
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L
Rating: 5 out of 5
Quality professionalism: order, packaging, delivery, speed of execution in these three services. Respectfully
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M
Rating: 5 out of 5
Very professional
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F
Rating: 5 out of 5
Very satisfied with the site, the products, and the fast shipping of the order. There was just a hiccup with Colissimo who often have delays and problems with delivery.
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V
Rating: 5 out of 5
Serious and efficient, always on top
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J
Rating: 5 out of 5
Thank you
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S
Rating: 5 out of 5
Hello, very good product, perfect packaging, fast delivery and perfect customer service and advice. I highly recommend.
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M
Rating: 5 out of 5
Quality product and fast delivery. Very satisfied.
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D
Rating: 5 out of 5
reasonable choice, pleasant customer service, easy payment, deadlines respected. Good.
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P
Rating: 5 out of 5
Quality product well received
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L
Rating: 5 out of 5
As usual! Great product, ultra-fast delivery and professionalism! Nothing to complain about!
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A
Rating: 5 out of 5
Hello, perfect delivery
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F
Rating: 5 out of 5
Nothing to report, super fast delivery, as always.
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F
Rating: 5 out of 5
Very good seller
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S
Rating: 5 out of 5
Ultra fast delivery, pipe compliant with the description, very beautiful and very pleasant to smoke. Pure happiness!
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O
Rating: 5 out of 5
always on top!
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W
Rating: 5 out of 5
What to say... kindness, professionalism, good advice in short, well yes if it's good we go back right?
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B
Rating: 5 out of 5
nothing to report! fast and efficient!!
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T
Rating: 5 out of 5
Awesome service and communication.
Faster shipping than if it was shipped within Canada. Rock on ! Thank you!
Faster shipping than if it was shipped within Canada. Rock on ! Thank you!
B
Rating: 5 out of 5
Very good advice and service
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D
Rating: 5 out of 5
Pipe very well packaged for delivery and arrives quickly at home impeccable I would definitely recommend congratulations to the whole team
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P
Rating: 4 out of 5
Good customer service: sometimes difficult to navigate the site
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F
Rating: 5 out of 5
compliant with my order, product and delivery
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F
Rating: 5 out of 5
Very good as usual! nothing to complain about. I recommend without worries!
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P
Rating: 4 out of 5
avoid colissimo
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J
Rating: 4 out of 5
Satisfied. Thank you.
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