Customer reviews of La Pipe Rit

4,9 /5

Based on 16 868 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

All reviews

Acheteur Vérifié

Published on 19/12/2023 à 10h13 following a purchase from 30/11/2023

Hello, Happy and as described. However, it remains a gift for Christmas so nothing has been tested yet; but I'm not too worried.

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Acheteur Vérifié

Published on 19/12/2023 à 09h53 following a purchase from 01/12/2023

Site still very reliable and very friendly staff.

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Acheteur Vérifié

Published on 19/12/2023 à 08h51 following a purchase from 03/12/2023

Very well presented site, I knew what I was looking for so selection criteria were easy

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Acheteur Vérifié

Published on 19/12/2023 à 08h31 following a purchase from 03/12/2023

This site has a great choice of pipes for women which is quite rare elsewhere

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Acheteur Vérifié

Published on 19/12/2023 à 08h15 following a purchase from 03/12/2023

Thank you for the quick shipping and the multitude of information available on your site, especially for beginner pipe smokers!

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Acheteur Vérifié

Published on 18/12/2023 à 20h25 following a purchase from 24/11/2023

Perfect transaction and fast shipping to the USA.

Acheteur Vérifié

Published on 18/12/2023 à 17h14 following a purchase from 23/11/2023

Perfect navigation, ordering and delivery

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Acheteur Vérifié

Published on 18/12/2023 à 10h09 following a purchase from 07/12/2023

VERY GOOD THANK YOU

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Acheteur Vérifié

Published on 18/12/2023 à 09h57 following a purchase from 14/11/2023

Excellent service, fast delivery, clear information

Acheteur Vérifié

Published on 16/12/2023 à 19h55 following a purchase from 30/11/2023

If the store, the welcome, the people met in the store and with whom I spoke on the phone deserve a score of 10/10... the item purchased and exchanged because defective is not worthy of a quality brand.

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Response from La Pipe Rit Published on 19/12/2023

Hello and thank you very much for taking the time to leave us this feedback following your purchase in our store in Saint-Claude. We are delighted to know that our team was able to perfectly advise you and present our range of pipes and accessories. Eager to constantly improve our services and optimize customer satisfaction, we confirm that we have taken your comments into account. We will also be very happy to welcome you again in our store La Pipe Rit during your next visit to St-Claude, in the Jura.

Acheteur Vérifié

Published on 16/12/2023 à 18h55 following a purchase from 07/12/2023

Very fast shipping, well packaged, beautiful pipe of good quality. I recommend

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Acheteur Vérifié

Published on 16/12/2023 à 11h51 following a purchase from 07/12/2023

Quality site, with products that meet my expectations

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Acheteur Vérifié

Published on 16/12/2023 à 11h42 following a purchase from 01/12/2023

Perfect

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Acheteur Vérifié

Published on 16/12/2023 à 11h42 following a purchase from 30/11/2023

Efficient merchant, concerned about its customers.

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Acheteur Vérifié

Published on 16/12/2023 à 09h58 following a purchase from 21/11/2023

Perfect.
Fast and compliant shipping

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Acheteur Vérifié

Published on 16/12/2023 à 08h37 following a purchase from 08/12/2023

Very nice ashtray that meets my expectations

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Acheteur Vérifié

Published on 15/12/2023 à 20h57 following a purchase from 06/12/2023

Very nice and very beautiful box

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Acheteur Vérifié

Published on 15/12/2023 à 17h21 following a purchase from 05/12/2023

Very good

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Acheteur Vérifié

Published on 15/12/2023 à 16h11 following a purchase from 28/11/2023

Always at the top

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Acheteur Vérifié

Published on 15/12/2023 à 12h35 following a purchase from 06/12/2023

Order received quickly. Well packaged. For use, no idea it's a gift for Christmas.

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Acheteur Vérifié

Published on 15/12/2023 à 11h01 following a purchase from 06/11/2023

I order things early nov and get them around 10 dec coz they did not say they could send gaz for lighters abroad and they not refund that money also

Response from La Pipe Rit Published on 19/12/2023

We thank you for taking the time to write these few words via Avis-Vérifiés. Like for the previous orders placed on our website, we have taken care to send your order as quickly as possible after validation of your payment by wire transfer. We also obviously rely on the Postal Services for the delivery of the parcel of your order. As specified on our Internet website, gas bottles can only be shipped in mainland France. Unfortunately, the parcel of your order was returned to us by the Belgian Postal Services. Following our mail exchanges, and because you are a long-time customer, we sent the parcel of your order one more time for free. The new shipping fees were therefore offered as compensation for the gas bottles that couldn't be delivered in Belgium. We are however glad to know that you received the parcel of your order. Our team is at your disposal by mail or by phone should you require further information for your next order.

Acheteur Vérifié

Published on 15/12/2023 à 10h56 following a purchase from 25/11/2023

Very fast delivery, careful packaging and as with every order, an excellent quality product that delights the recipient, not to mention a friendly phone reception if needed. I highly recommend La Pipe Rit.

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Acheteur Vérifié

Published on 15/12/2023 à 09h53 following a purchase from 06/12/2023

Order arrived very quickly

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Acheteur Vérifié

Published on 15/12/2023 à 04h43 following a purchase from 05/12/2023

I am happy, my pipe signed by Monsieur, Pierre Morel MAGMA hawkbill, is magnificent and the delivery is always fast, which is very pleasant. Long live La Pipe Rit!

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Acheteur Vérifié

Published on 15/12/2023 à 02h49 following a purchase from 24/11/2023

Fantastic company to do business with! Very responsive to messages, great packaging, fast shipping.

Acheteur Vérifié

Published on 14/12/2023 à 12h06 following a purchase from 05/12/2023

Remarkable welcome. A conscientious seller and excellent advice.
Fast and efficient shipping

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Acheteur Vérifié

Published on 14/12/2023 à 10h09 following a purchase from 17/11/2023

Always quality, excellence, art, exceptional products

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Acheteur Vérifié

Published on 14/12/2023 à 09h37 following a purchase from 06/12/2023

Everything is perfect, the pipe, the delivery.

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Acheteur Vérifié

Published on 14/12/2023 à 08h11 following a purchase from 05/12/2023

Perfect as always!

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Acheteur Vérifié

Published on 14/12/2023 à 08h08 following a purchase from 29/11/2023

Very good order tracking with a very rich site in its diversity of pipes offered

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Acheteur Vérifié

Published on 13/12/2023 à 16h08 following a purchase from 04/12/2023

Very good quality

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Acheteur Vérifié

Published on 13/12/2023 à 13h56 following a purchase from 01/12/2023

Fast service. Very friendly staff

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Acheteur Vérifié

Published on 13/12/2023 à 11h41 following a purchase from 27/11/2023

The order received matched my request well and the colleague who answered me on the phone was very cordial and competent in responding to my inquiry. Thank you

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Acheteur Vérifié

Published on 13/12/2023 à 09h37 following a purchase from 01/12/2023

Quick response from customer service. Fast delivery and in good condition.

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Acheteur Vérifié

Published on 13/12/2023 à 08h24 following a purchase from 04/12/2023

Perfect products and quality service

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Acheteur Vérifié

Published on 13/12/2023 à 08h22 following a purchase from 27/11/2023

Efficient, fast, constant information for the customer.

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Acheteur Vérifié

Published on 12/12/2023 à 20h57 following a purchase from 03/12/2023

Everything perfect. Thank you

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Acheteur Vérifié

Published on 12/12/2023 à 20h33 following a purchase from 17/11/2023

It is extremely very hard to remove the mouthpiece and return it back, really not satisfied at all and rarely to use the pipe.

Response from La Pipe Rit Published on 13/12/2023

Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. To remove the stem of your pipe, you first have to hold the pipe with one hand on the shank and the other on the stem, so that they are as close as possible to the junction between both parts (shank and stem). Then, you can turn the stem on itself (always in the same direction) as if it was screwed to the shank, while slightly pulling it at the same time to remove it. Please be careful to stay in the axis so as not to damage the shank and the tenon of your pipe. We also remind you that it is necessary to clean your pipe with the appropriate pipe-cleaners after each tobacco tasting. Over time, a dirty pipe will get clogged because of tar, and it will therefore be difficult to remove the stem. We stay at your disposal by mail or phone, should you require further information regarding the maintenance of your new pipe.

Acheteur Vérifié

Published on 12/12/2023 à 19h13 following a purchase from 02/12/2023

Very good quality item. Fast delivery and very good communication. I recommend.

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Acheteur Vérifié

Published on 12/12/2023 à 14h52 following a purchase from 03/12/2023

Fully satisfied because
-delivery time successful
-order respected
Thank you and see you soon

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