Customer reviews of La Pipe Rit

4,9 /5

Based on 16 868 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

All reviews

Acheteur Vérifié

Published on 06/11/2023 à 13h01 following a purchase from 11/10/2023

Everything is perfect, order processing, deadlines, quality of products.

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Acheteur Vérifié

Published on 06/11/2023 à 01h02 following a purchase from 20/10/2023

Excellent site client as was support through selection and purchase process
La Poste and Colissimo were atrocious… the tracking app was unhelpful and they were uncontactable except by phone in European back sinews hours

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Acheteur Vérifié

Published on 05/11/2023 à 11h00 following a purchase from 11/10/2023

Perfect, excellent site!

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Acheteur Vérifié

Published on 04/11/2023 à 10h46 following a purchase from 26/10/2023

Products meet my expectations and were delivered quickly.

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Acheteur Vérifié

Published on 03/11/2023 à 16h48 following a purchase from 25/10/2023

Software confusion at the time of payment by VISA card.
Had to go through oral phone and communicate all my codes to your operator!
Not very professional:

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Response from La Pipe Rit Published on 03/11/2023

Hello and thank you for taking the time to share your feedback following your last order. Since the launch of our online store in 2002, we have offered several payment options: credit card, bank check, or bank transfer. The security of online payments and the protection of our customers' data are our priorities. To this end, we have partnered with extremely reliable and renowned banking partners in online payments. When you tried to validate your purchase, our bank indeed reported different payment attempts (failed or abandoned) from you. If you encounter difficulties paying online from your computer, you can directly contact our team at 03 84 45 68 02 (Monday to Friday from 10 am to 12 pm and from 2 pm to 6 pm). One of our specialists will easily be able to record your order and provide you with all the details you need.

Acheteur Vérifié

Published on 03/11/2023 à 15h04 following a purchase from 09/10/2023

To report

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Acheteur Vérifié

Published on 03/11/2023 à 14h22 following a purchase from 17/10/2023

I am very satisfied with my order.

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Acheteur Vérifié

Published on 03/11/2023 à 12h36 following a purchase from 25/10/2023

Good quality briar, delivery time respected, good product. Well done site.

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Acheteur Vérifié

Published on 03/11/2023 à 10h00 following a purchase from 25/10/2023

Very good advice from Nicolas, thank you. Only LaPoste is a bit exaggerated: sent on 26/10/23 and delivered on 02/11, so plan ahead... I will proceed with other orders and services. Thank you. Olivier, Luxembourg

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Acheteur Vérifié

Published on 03/11/2023 à 09h40 following a purchase from 25/10/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 03/11/2023 à 09h38 following a purchase from 25/10/2023

As usual, excellent service.

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Acheteur Vérifié

Published on 02/11/2023 à 21h54 following a purchase from 09/10/2023

Good site and good pipes delivery was a bit slower than said on site but other then that I'm pleased

Acheteur Vérifié

Published on 02/11/2023 à 10h54 following a purchase from 04/09/2023

Requested for a repair, nothing to complain about it was perfect, careful packaging, pipe replacement, identical. I can only recommend

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Acheteur Vérifié

Published on 02/11/2023 à 09h58 following a purchase from 23/10/2023

Order well received, thank you for your professionalism and very good products

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Acheteur Vérifié

Published on 02/11/2023 à 09h55 following a purchase from 16/10/2023

Order well received, very beautiful tobacco jar, and very good neogene pipe with a large bowl, thank you again for your professionalism.

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Acheteur Vérifié

Published on 01/11/2023 à 14h07 following a purchase from 20/10/2023

Very good quality service.

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Acheteur Vérifié

Published on 01/11/2023 à 11h11 following a purchase from 18/08/2023

Very good work!

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Acheteur Vérifié

Published on 01/11/2023 à 10h45 following a purchase from 19/10/2023

Excellent customer service that answered my questions quickly and relevantly.
Fast delivery (international package).
Good quality of products.
I recommend and will return without hesitation.

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Acheteur Vérifié

Published on 01/11/2023 à 10h40 following a purchase from 20/10/2023

Impeccable service, products perfectly packaged, fast shipping, what more could you ask for?

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Acheteur Vérifié

Published on 01/11/2023 à 10h38 following a purchase from 21/10/2023

The pipe arrived on time and perfectly meets my expectations.

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Acheteur Vérifié

Published on 01/11/2023 à 10h21 following a purchase from 23/10/2023

Nothing to say, everything is perfect

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Acheteur Vérifié

Published on 31/10/2023 à 18h38 following a purchase from 20/10/2023

Very fast shipping and quality products
Very wide choice
I recommend!

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Acheteur Vérifié

Published on 31/10/2023 à 09h03 following a purchase from 15/10/2023

Perfect, as usual!

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Acheteur Vérifié

Published on 30/10/2023 à 18h20 following a purchase from 05/10/2023

Fast delivery, many interesting items, a nice site to consult for those who want to discover the world of pipes.

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Acheteur Vérifié

Published on 29/10/2023 à 18h11 following a purchase from 07/10/2023

Hello dear Piiiipiiiier For the first time since I have been your customer I have a negative opinion but I still do not regret my purchase due to the imperfections noticed on my last purchase; a Mini Pipe 2 Vauen showing multiple defects in the light on the Bowl Relief bumps of the white lacquer It has its charm and I can accommodate it but still feel the need to point it out…

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Response from La Pipe Rit Published on 31/10/2023

Hello and thank you for taking the time to write to us following your new order on our online store www.pipe.fr. We are sorry to learn that this pipe from the Vauen brand does not perfectly meet your expectations. Also, following our previous exchanges by email, we immediately forward your comments to the manufacturer so that the quality of future productions is even more precise. Our entire team wishes you much pleasure in enjoying your new 9 mm pipe and remains at your disposal (by email or phone) if you need further details.

Acheteur Vérifié

Published on 28/10/2023 à 19h05 following a purchase from 04/09/2023

Satisfactory website but could be improved, very good service with a correction on my order by phone

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Acheteur Vérifié

Published on 27/10/2023 à 20h58 following a purchase from 08/10/2023

Perfect, everything is simple, well developed, the pipes are very beautiful, the advice is very wise and very interesting.

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Acheteur Vérifié

Published on 27/10/2023 à 16h41 following a purchase from 18/10/2023

Flawless service, ultra-fast delivery, high-quality pipes, hard to find better. No need to look elsewhere if you want to buy a pipe online!
Only small downside, the lack of photos of the inside of the bowls of the pipes.

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Acheteur Vérifié

Published on 27/10/2023 à 11h16 following a purchase from 17/10/2023

Excellent service! Fast shipping.

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Acheteur Vérifié

Published on 27/10/2023 à 08h25 following a purchase from 07/10/2023

Best site.

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Acheteur Vérifié

Published on 26/10/2023 à 20h52 following a purchase from 19/10/2023

Quality item, delivered in a nice package and in 2 days.

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Acheteur Vérifié

Published on 26/10/2023 à 18h06 following a purchase from 16/10/2023

Nothing to complain about, perfect

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Acheteur Vérifié

Published on 26/10/2023 à 13h37 following a purchase from 30/09/2023

very good

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Acheteur Vérifié

Published on 26/10/2023 à 12h13 following a purchase from 16/10/2023

OKSuperb

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Acheteur Vérifié

Published on 26/10/2023 à 09h56 following a purchase from 03/10/2023

As amateurs, the site 'la Pipe Rit' and the tutorials available on YouTube helped me a lot to make my choice. I opted for the 'Antan box' and I am very satisfied! A big thank you!

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Acheteur Vérifié

Published on 25/10/2023 à 21h36 following a purchase from 17/10/2023

Well packaged, fast delivery and quality product.

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Acheteur Vérifié

Published on 25/10/2023 à 21h03 following a purchase from 17/10/2023

The telephone reception

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Acheteur Vérifié

Published on 25/10/2023 à 21h01 following a purchase from 17/10/2023

Excellent pipe, fast service, very pleasant website.

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Acheteur Vérifié

Published on 25/10/2023 à 11h42 following a purchase from 13/10/2023

The site is reliable. Nothing to say

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Acheteur Vérifié

Published on 25/10/2023 à 10h23 following a purchase from 11/10/2023

Super nice material

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