The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
I've purchased 2 pipes from La Pipe Rit and both orders came within 7 days! Fast delivery! Products are packaged nicely and securely.
Instructions are given / a pipe magazine was given which is awesome (maybe have the magazines or other literature in English as well that would be nice)
As a newcomer to pipe smoking I have to say that La Pipe Rit's website has all information I needed. Its also very nicely structured. Such an easy website to navigate through
Also when I had a question or 2 and sent an email the team was very quick in getting back to me with assisting. Very polite and professional.
All in all I'm a very satisfied customer! 5 stars *****
Will be ordering again soon, that's for sure!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
The lighter is splendid, compact, nicely vintage. Moreover, it is very effective even outdoors and God knows there is wind in Saint Malo. A perfect model for 'everyday', practical and chic! I highly recommend it.
Thierry B.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Love their service, Love the quality of their Pipes. I live in Australia, and buying a pipe here is ridiculous. So, I went via the Internet to buy my husband a pipe of his liking. La La Pipe Rit were so quick with their replies and very helpful with their knowledge. Their Online pages were so well set out it was easy to find the right pipe. Great service and pipes arrived in good order and within 10 days of placing order. I have bought 2 pipes now and would recommend La Pipe Rit for Service, Quality of Pipes and speedy delivery. Prices were great to. Will use again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2023
Fast and careful shipping, great selection of pipes (and others). I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
Hello, I am very satisfied with the pipes and also the delivery which was very fast. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very good and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
Order fully compliant with the request and delivered very quickly!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2023
As requested according to the last order. I had to make two long-distance calls to place the order; despite that, I made a head start by sending an email explaining all the details of the order to avoid long-distance expenses. Additionally, your computer system refused to recognize the paragraph State for our province QUEBEC. But the shop and the content is a PARADISE. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
The speed of processing the order and the pipe met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Quite a complete site, with a lot of information and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Delivery confirmed to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Very good nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
Top-notch as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
very good article well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
I congratulate you on your excellent service. I am completely satisfied with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
The pipe smokers' sect has a passionate guru in Saint Claude, trustworthy. I just bought the Laguiole pipe cleaner in briar: quality comes at a price... it is much more effective than the Czech junk and will probably last longer than my briars. Laguiole has not failed its reputation. The carbon bowl burns properly before narrowing the chamber.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
The order is as expected.
The items are always well packaged and protected.
Everything is done to satisfy the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
User-friendly, allows for easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Very good product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
Manufacturing defect. After exchanging with customer service, it turns out that nothing will be done to replace the defective material, which apparently is not defective according to pipe rit, even though I sent a photo to support. A regular customer for 5 years, it's a shame.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. Furthermore, I confirm that we have received your email and have immediately provided all the answers to your questions. As indicated in our email, our specialists conducted numerous tests by taking samples of pipe cleaners from different bags in our stock. We found no unusual problems. We have been selling these pipe cleaners through our website for over 15 years and all our customers have always been very satisfied with this product. Moreover, our manufacturer has been the same for years and the design of the pipe cleaners has remained strictly identical to the original. Please feel free to contact our team directly by phone if you wish to discuss the subject further.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Well fast and beautiful. Minor issue, the Christmas 2023 pipe from Chacom is overflowing while the others are well in place.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Very good, very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Everything perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Reference site in my eyes for pipe enthusiasts, whether novice or confirmed, which is very well done with many articles offered of very very good quality. For my order, nothing more to say than the service is well up to the mark, package, tracking, delivery time, everything is impeccable! Thank you La Pipe Rit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
The advice, the items are top-notch and what I highly appreciate is the speed in executing the order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good, great service. Fast shipping, very reliable I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Excellent site...a mine of information and very well done.
Order sent quickly and as expected, with impeccable packaging.
A flawless performance!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Very good ultra-fast delivery, product as described, thank you to the team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2023
Delivery well received and product compliant, as always!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2023
Delivery time too long when paying by mandate. But very satisfied with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Services okay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2023
The product received did not meet my expectations. I returned it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Site, product and delivery perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Hello. The presentation and navigation on your site are perfect. The same goes for deadlines and order execution. I can't say the same about the 'Senior pipe-reamer' purchased recently. At the risk of sounding foolish, I absolutely did not understand how to use it. Please provide me with instructions on how to use it. Otherwise, I will return this item, even disassembled. As Confucius said, 'He who asks a question is a fool for a minute; he who does not ask is a fool for life.'
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Response from La Pipe Rit
Hello and thank you for your feedback regarding your last purchase on our online store. To better understand how the pipe-reamer you just acquired works, we have actually created a video tutorial that explains step by step how to use it. You can watch this video on our YouTube channel, directly at this address: https://bit.ly/pipereamer. Also, feel free to contact our team by email or phone if you need further clarification.
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