Customer reviews of La Tourangelle

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 392 published reviews
5 1 217 87% 4 125 9% 3 30 2% 2 4 0% 1 16 1%

Summary of reviews

La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.

All reviews

B
Bastien M.
Rating: 1 out of 5
following a purchase from 22/09/2025
In the two orders I made for about ten oils, the packages were poorly prepared. Both times I had at least 3 bottles crushed and damaged to the point that one couldn't stand up even though it was still sealed. Be more careful with the products you pack, transport cannot be responsible for this kind of damage.
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Response from La Tourangelle
Hello,

Thank you for taking the time to write to us to share your experience. We are sincerely sorry to learn that you received dented cans.

Please know that our teams take great care in preparing & packing our consumers' orders, it is a priority! Unfortunately, this must have happened during transport.

When this happens, please do not hesitate to send us photos of your damaged cans. We systematically communicate this information to our logistics partner to conduct investigations and thus improve the delivery service to meet our consumers' expectations.

See you soon,
The La Tourangelle team,
E
Estelle A.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect!
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Response from La Tourangelle
Hello,
Thank you for taking the time to share your satisfaction
See you soon,
The La Tourangelle team,
T
Thierry T.
Rating: 5 out of 5
following a purchase from 21/09/2025
Product of excellent quality
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Gael H.
Rating: 5 out of 5
following a purchase from 20/09/2025
I am very satisfied with my oils
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M
Michael P.
Rating: 5 out of 5
following a purchase from 13/09/2025
Alles super
T
Tomaso O.
Rating: 5 out of 5
following a purchase from 10/09/2025
Nothing to add, everything perfect.
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Response from La Tourangelle
Hello,
Thank you very much for your feedback! We are happy to know that our products bring you complete satisfaction
See you soon,
The La Tourangelle team,
M
Marie C.
Rating: 5 out of 5
following a purchase from 07/09/2025
5 stars
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Response from La Tourangelle
Hello,
Thank you for your warm message, we are delighted that you like our products!
See you soon,
The La Tourangelle team
B
Behzad S.
Rating: 5 out of 5
following a purchase from 09/09/2025
excellent and fast
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Response from La Tourangelle
Hello,
Thank you for sharing your experience and we are delighted to read that you appreciate our oils.
See you soon,
The La Tourangelle team,
M
Marine B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect simply
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Response from La Tourangelle
Hello,
And simply THANK YOU for your feedback! We are happy to know that our products accompany you every day
See you soon,
The La Tourangelle team,
S
Sandrine G.
Rating: 4 out of 5
following a purchase from 31/08/2025
I am very happy with the ordered products, the only problem is that it is impossible to obtain the corresponding invoice after 4 calls and several emails.....
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Response from La Tourangelle
Hello,
We are happy to know that our products bring you complete satisfaction.
However, we are sorry to read that your emails have gone unanswered. Did you contact our dedicated customer service teams? Please note that you can download your invoices directly from your personal space in the "order history" section.
See you very soon!
The La Tourangelle team,
H
Herve D.
Rating: 5 out of 5
following a purchase from 24/08/2025
Very correct service
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Response from La Tourangelle
Hello,
What a pleasure to read your review! Thank you for your trust
See you very soon!
The La Tourangelle team,
C
Christelle J.
Rating: 5 out of 5
following a purchase from 27/08/2025
-
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J
Joëlle D.
Rating: 4 out of 5
following a purchase from 24/08/2025
Okay for us. A bit long delay but normal for holiday period
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Response from La Tourangelle
Hello,
We are delighted to hear your satisfaction, thank you for your feedback
See you soon,
The La Tourangelle team
E
Estelle D.
Rating: 5 out of 5
following a purchase from 30/08/2025
The products, excellent, are carefully packaged and shipped quickly. The site is clear. I will order again without hesitation
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Response from La Tourangelle
Hello,
A HUGE thank you for your warm review and your unwavering loyalty
Your satisfaction is our greatest reward
See you very soon,
The La Tourangelle team
J
J D.
Rating: 5 out of 5
following a purchase from 29/08/2025
impeccable packaging and delivery
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J
Jean-Gabriel C.
Rating: 5 out of 5
following a purchase from 29/08/2025
Discovery of basil oil in a gondola head at Intermarché. Exceptional product. Poorly stocked aisle. Purchase online and discovery of the range. Like many food sites, free shipping for €80. Very satisfied with this first order. I was able to test the pepper sauce (unit packaging 270g may be too large for the duration of use once opened)
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Response from La Tourangelle
Hello,
Thank you very much for your comment! We are happy to see that the quality and taste appeal to you. Thank you for your support, it means a lot to us.
See you very soon,
The La Tourangelle team,
R
Ronald S.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfekt
A
Aurore J.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very good
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Response from La Tourangelle
Hello,
Thank you for your warm message, we are delighted that you like our products!
See you soon,
The La Tourangelle team
F
Flo G.
Rating: 5 out of 5
following a purchase from 26/08/2025
All good, thank you Quality products
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Response from La Tourangelle
Hello,
We are happy to read your satisfaction!
We take pride in offering healthy products of high quality that are respectful of the planet.
See you soon,
The La Tourangelle team,
E
Estelle C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very satisfied
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Response from La Tourangelle
Hello,
Thank you for taking the time to share your satisfaction
See you soon,
The La Tourangelle team,
M
Marie-Pierre G.
Rating: 5 out of 5
following a purchase from 24/08/2025
Everything was perfect!!
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Response from La Tourangelle
Hello,
What a pleasure to read your review! Thank you for your trust
See you very soon!
The La Tourangelle team,
S
Sandra D.
Rating: 5 out of 5
following a purchase from 16/08/2025
Very happy with the product
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Response from La Tourangelle
Hello,
Thank you very much for your feedback! We are happy to know that our products bring you complete satisfaction
See you soon,
The La Tourangelle team,
J
Jacqueline M.
Rating: 5 out of 5
following a purchase from 28/07/2025
I love your products! I'm a fan!!!
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S
Sabine C.
Rating: 5 out of 5
following a purchase from 03/08/2025
Delicious products and very fast delivery! Short circuit products
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R
Régis P.
Rating: 5 out of 5
following a purchase from 27/07/2025
Quality of products and speed of delivery
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L
Lucie C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Always satisfied
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L
Laurence S.
Rating: 5 out of 5
following a purchase from 27/07/2025
perfect
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G
Guy M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Fast shipping and perfect products
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L
Laure D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very good products and fast delivery. Thank you very much
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P
Pascale C.
Rating: 5 out of 5
following a purchase from 21/07/2025
I buy the cold sauces because the ingredients are of high quality and natural. The taste is great. At least we know what we are eating. No chemicals!
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M
Madeleine M.
Rating: 1 out of 5
following a purchase from 03/07/2025
Great
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J
Jean Yves F.
Rating: 5 out of 5
following a purchase from 03/07/2025
Great
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A
Anne F.
Rating: 5 out of 5
following a purchase from 02/07/2025
Perfect!
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S
Serge G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast and quality
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A
Acheteur Vérifié
Rating: 5 out of 5
The fruity taste
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A
Acheteur Vérifié
Rating: 5 out of 5
-
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A
Acheteur Vérifié
Rating: 5 out of 5
-
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A
Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect delicious oils
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A
Acheteur Vérifié
Rating: 5 out of 5
-
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A
Acheteur Vérifié
Rating: 5 out of 5
Thank you
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Response from La Tourangelle
Hello, We are the ones who thank you! See you soon, The La Tourangelle team,
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