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A
Rating: 5 out of 5
Very satisfied. Thank you
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
Summary of reviews
La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
All reviews
A
Rating: 4 out of 5
Excellent products, order preparation a bit slow
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A
Rating: 5 out of 5
It went well for you
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B
Rating: 3 out of 5
Sorry but very disappointed with the delivery. All the oil cans from my order arrived heavily dented and unfortunately this was not due to the delivery as the box was impeccable with no signs of tears or anything. I think the cans were all packaged dented and that is very regrettable!
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A
Rating: 5 out of 5
The products are super good. They are very well packaged.
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A
Rating: 5 out of 5
Hello, my first package from La Tourangelle arrived well, delivery and merchandise impeccable, just need to taste it. I will recommend La Tourangelle to my friends and family, thank you
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F
Rating: 4 out of 5
I am very satisfied with the products. The packaging is top-notch, nothing can break, the products are very well protected. Delivery may be a bit long, as for customer service, I was not contacted, no message, tracking is not easy. But I am satisfied overall, I trust this site.
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Do you make corn oil in 1-liter bottles? Best regards
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A
Rating: 5 out of 5
Very good customer follow-up despite the remote working context! Thank you
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A
Rating: 5 out of 5
Fast delivery (an item was forgotten but was shipped immediately after being reported to customer service). Very careful packaging suitable for 'fragile' products. Excellent quality
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A
Rating: 5 out of 5
First order... great!
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Despite careful delivery, bottle dented...
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M
Rating: 2 out of 5
As a customer for several years, I was particularly disappointed with the shipping conditions of my last package, which will certainly be... the last with La Tourangelle. Deliveries at the end of this year are delayed, we understand that easily, but that the company La Tourangelle cannot be reached by phone under the pretext of teleworking and does not respond to any of my 3 emails is
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A
Rating: 5 out of 5
Impeccable the package
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A
Rating: 5 out of 5
fast, compliant, perfect transaction
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A
Rating: 5 out of 5
Delivery a bit late
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M
Rating: 5 out of 5
Delivery was fast. The products are very well protected inside the package. All that's left is to taste.
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A
Rating: 5 out of 5
Order received quickly. The products are very well packaged with many protections. The packaging is successful. Now all that's left is to try all these flavors but I have no doubt about the quality. Thank you!
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A
Rating: 4 out of 5
I give 3 stars for customer service, as I did not receive any responses to my email.
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A
Rating: 5 out of 5
Barely received, already tasted the sesame soy vinaigrette, it completely meets our expectations
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent quality, thank you!
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Perfect, thank you.
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A
Rating: 5 out of 5
Very satisfied with my order
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A
Rating: 4 out of 5
The products are very beautiful, the package arrived in perfect condition with the products well protected. However, I never received an email notifying me that my order had been shipped or when the package would be delivered. I was lucky to be home this morning. Disappointment about the packaging of the pack of 6 oils. They are simply placed in a plain brown box.
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A
Rating: 5 out of 5
Hello, But received my order and in perfect condition
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Package received quickly, suitable packaging. We just regret not having tried other products from the brand.
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D
Rating: 5 out of 5
Excellent products, well packaged so no problems concerning delivery. Website easy to use.
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A
Rating: 5 out of 5
Very reliable site. Products well protected. Speed of delivery
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A
Rating: 4 out of 5
Order received in due time
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A
Rating: 5 out of 5
Nice surprise, order arrived earlier than expected, I recommend the products
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A
Rating: 5 out of 5
Package arrived in good condition, very well packaged and protected. All products were present and in perfect condition.
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A
Rating: 5 out of 5
Perfect, nothing to say
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A
Rating: 5 out of 5
Always on top
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