Customer reviews of Laboratoire PRONATUR

9,7 /10

Based on 4 536 published reviews

5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

All reviews

René H.

Published on 17/10/2023 à 11h03 following a purchase from 03/10/2023

Very good product.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you very much for your positive review, René! We are delighted that you appreciate our products.

Claudine C.

Published on 17/10/2023 à 11h03 following a purchase from 03/10/2023

Good, effective product.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you for your review, Claudine! We are delighted to see that you appreciate the product and its effects!

Corinne D.

Published on 17/10/2023 à 11h00 following a purchase from 03/10/2023

Fast delivery and effective products.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you for your review, Corinne! We are delighted that you are satisfied with our service and PRONATUR products.

Bernadette T.

Published on 17/10/2023 à 10h58 following a purchase from 05/10/2023

Effective products. I recommend them.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you, Bernadette! We are delighted that our products are effective and that you recommend us.

Regine B.

Published on 17/10/2023 à 10h46 following a purchase from 04/10/2023

Very pleasant texture and scent. It seems my muscle pain is starting to ease.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you very much, Regine. We are delighted to hear that you find our products pleasant in both texture and scent, and that your well-being seems to be improving. We are delighted to be able to help!

Nathalie M.

Published on 16/10/2023 à 17h13 following a purchase from 27/09/2023

I am simply delighted with this very effective product... A wonderful discovery.

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Response from Laboratoire PRONATUR Published on 18/10/2023

Thank you, Nathalie! We are delighted that you are satisfied with our product. We hope you continue to enjoy its benefits!

Simon D.

Published on 16/10/2023 à 05h18 following a purchase from 28/09/2023

When it's perfect, there's nothing to say!

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Response from Laboratoire PRONATUR Published on 16/10/2023

Thank you very much, Simon, for your positive review! We are delighted that you appreciate Laboratoire PRONATUR's services.

Herve C.

Published on 15/10/2023 à 16h36 following a purchase from 02/10/2023

Perfect

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Response from Laboratoire PRONATUR Published on 16/10/2023

Thank you very much, Hervé, for your excellent rating and review. We are delighted that you appreciate our website and received the help you needed. We do everything we can to provide our customers with excellent service.

Benjamin L.

Published on 15/10/2023 à 16h35 following a purchase from 29/09/2023

Very satisfied with the products and orders

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Response from Laboratoire PRONATUR Published on 16/10/2023

Thank you very much for your very positive review, Benjamin! We are very happy that you enjoyed our products and the quality of our order service.

Nadine D.

Published on 15/10/2023 à 07h31 following a purchase from 03/10/2023

I can't comment on the product's effectiveness yet; I have just started using it. Delivery was fairly quick.

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Response from Laboratoire PRONATUR Published on 15/10/2023

Thank you for your review. We are delighted that you found the delivery fast. We hope you will be completely satisfied with our products.

Agnès N.

Published on 14/10/2023 à 13h42 following a purchase from 02/10/2023

Product delivers the benefits described

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Response from Laboratoire PRONATUR Published on 15/10/2023

Thank you, Agnès, for your review. We are delighted that you enjoyed our product. We hope you continue to enjoy its benefits.

Andree O.

Published on 14/10/2023 à 12h05 following a purchase from 02/10/2023

Hello, I am a fan of your laboratory and am satisfied with your products, which I recommend. Whenever I call you, I receive a warm welcome. Delivery is on time. Have a sunny Saturday. Andree from Rezé. See you soon.

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Response from Laboratoire PRONATUR Published on 15/10/2023

Thank you very much, Andree from Rezé, for your review and your support for our laboratory. We hope to see you again soon!

Marie José P.

Published on 14/10/2023 à 07h55 following a purchase from 29/09/2023

Always very satisfied with the fast delivery and, above all, the benefits of your product.

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Response from Laboratoire PRONATUR Published on 15/10/2023

Thank you very much for your review. We are always delighted to see that our products meet your expectations. We hope this experience has been beneficial for you, and we are pleased that you chose Laboratoire PRONATUR to meet your needs.

Catherine F.

Published on 13/10/2023 à 18h06 following a purchase from 02/10/2023

Very good product

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Response from Laboratoire PRONATUR Published on 15/10/2023

Thank you for your positive review, Catherine! We are delighted that you liked our product.

Monik B.

Published on 13/10/2023 à 10h14 following a purchase from 30/09/2023

A soothing balm for my shoulders, which have torn tendons and will have to be operated on again, much to my dismay! Your balm relieves me and helps me reduce my use of strong painkillers a little. Have a lovely day.

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you very much, Monik. We are delighted that our gel is relieving you. We hope your operation goes well and that you regain good health soon. Best of luck!

Anne D.

Published on 13/10/2023 à 09h50 following a purchase from 30/09/2023

No relief for me!!! What a shame.

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Response from Laboratoire PRONATUR Published on 20/03/2024

Hello Anne, thank you for your feedback. We are sorry to hear that you did not find relief with our products. We take your feedback into account and are constantly working to improve our product range so that it better meets our customers' needs. Thank you for taking the time to share your experience with us. We hope you will give us a second chance in the future. Have a lovely day. The Laboratoire PRONATUR team.

Jean-François B.

Published on 13/10/2023 à 09h39 following a purchase from 30/09/2023

On a trial period!!

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you for your review, Jean-François. We are glad you have started your trial period, and we hope you will continue to benefit from our products and services.

Brigitte D.

Published on 13/10/2023 à 09h29 following a purchase from 02/10/2023

Perfect, nothing to complain about!

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you, Brigitte, for trusting us and sharing this positive review. We are delighted that our website meets your expectations.

Gerard M.

Published on 13/10/2023 à 09h10 following a purchase from 01/10/2023

AGYflex massage gel works instantly and relieves my pain for several hours. The package arrived within 48 hours. Perfect.

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you, Gerard. We're glad to know that our AGYflex product provided you with quick, lasting pain relief. We also appreciate your satisfaction with the delivery time. We hope you enjoy your product for many years to come.

Evelyne W.

Published on 13/10/2023 à 09h07 following a purchase from 01/10/2023

Very satisfied.

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you very much for your positive feedback! We're very happy to have satisfied you and contributed to your well-being.

Marie D.

Published on 13/10/2023 à 08h06 following a purchase from 29/09/2023

Provides good relief and has a cooling effect, which feels great!

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Response from Laboratoire PRONATUR Published on 13/10/2023

Thank you very much for your feedback, Marie. We're delighted that you enjoyed our product. We're glad to know that you feel relieved and that the cooling effect is helping your well-being. We hope the Laboratoire PRONATUR product meets all your needs.

Guy F.

Published on 11/10/2023 à 07h11 following a purchase from 27/09/2023

Great products and promotions that let us enjoy them, because at full price we have to pass.

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Response from Laboratoire PRONATUR Published on 12/10/2023

Thank you very much for your very positive feedback, Guy! We're delighted that you appreciate our products and promotional offers. Your satisfaction is our top priority.

Karine H.

Published on 11/10/2023 à 06h08 following a purchase from 28/09/2023

Very good massage gel.

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Response from Laboratoire PRONATUR Published on 12/10/2023

Thank you very much for your feedback, Karine. We're delighted you liked it.

Brigitte M.

Published on 11/10/2023 à 05h39 following a purchase from 28/09/2023

Very fast delivery; the product provides quick relief.

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Response from Laboratoire PRONATUR Published on 11/10/2023

Thank you, Brigitte. We're delighted that you were satisfied with the delivery and the product. We hope you found relief quickly.

Catherine H.

Published on 10/10/2023 à 16h08 following a purchase from 28/09/2023

Good immediate effect, but it doesn't cure it; it provides relief.

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Response from Laboratoire PRONATUR Published on 20/03/2024

Thank you for your feedback, Catherine. We're delighted that our product has a good immediate effect for you. However, we understand that our products are not miracle cures and are not intended to cure, but to relieve symptoms. Thank you for trusting our laboratory.

Jocelyne B.

Published on 10/10/2023 à 14h39 following a purchase from 28/09/2023

Perfect, thank you.

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Response from Laboratoire PRONATUR Published on 10/10/2023

Thank you very much, Jocelyne, for your positive feedback and for your trust. We're glad you're satisfied with our website.

Nadra K.

Published on 10/10/2023 à 13h56 following a purchase from 28/09/2023

Very good, effective product. I recommend it.

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Response from Laboratoire PRONATUR Published on 10/10/2023

Thank you for your feedback! We're glad our products met your expectations, and we're very grateful for your recommendation.

Bruno C.

Published on 10/10/2023 à 13h52 following a purchase from 27/09/2023

Really great. It doesn't let me walk completely normally again, but it has helped me a lot and allowed me to sleep without pain!

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Response from Laboratoire PRONATUR Published on 10/10/2023

Thank you for your very positive feedback, Bruno! We're glad we were able to help you sleep better and relieve your pain.

Guy F.

Published on 08/10/2023 à 17h42 following a purchase from 23/09/2023

Perfect, especially the promotions.

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Response from Laboratoire PRONATUR Published on 09/10/2023

Thank you very much for your positive feedback! We're delighted that you appreciate our promotional offers.

Mayousse J.

Published on 08/10/2023 à 14h22 following a purchase from 26/09/2023

I'm ordering the clay gel after receiving the samples. Very effective.

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Response from Laboratoire PRONATUR Published on 09/10/2023

We're delighted that you liked our product and chose to order it. Thank you for your feedback; we're glad you enjoyed our products.

Martine M.

Published on 08/10/2023 à 13h13 following a purchase from 26/09/2023

As I mentioned on Facebook, the gel and poultice products do a lot of good and complement each other. (I've been ordering since 2022.) What's more, the staff are very responsive. I ordered gels and poultices on September 26, 2023, and received them on September 28, 2023, in the Loire region. That's it...

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Response from Laboratoire PRONATUR Published on 09/10/2023

Thank you very much for your review, Martine! We are very happy that you are satisfied with our products and customer service. We strive to offer each of our customers the best possible experience. Thank you again for your support!

Cécile B.

Published on 08/10/2023 à 04h22 following a purchase from 26/09/2023

This product was recommended to me. I am very satisfied. I used it after spraining my foot, and it meant I didn't have to take anti-inflammatory medication.

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