/10
★★★★★
based on 3553 reviews published
★★★★★
based on 3553 reviews published
Latest customer reviews
5
/5
★★★★★
Order arrived as expected. Site. Order arrived as expected. Package impeccable.
Acheteur Vérifié
purchased on 02/06/2022
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4
/5
★★★★☆
Easy to use. Lacks a bit of photos of the items.
Acheteur Vérifié
purchased on 01/06/2022
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5
/5
★★★★★
The site is very ergonomic
Acheteur Vérifié
purchased on 23/05/2022
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5
/5
★★★★★
Everything is perfect!
Acheteur Vérifié
purchased on 03/06/2022
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5
/5
★★★★★
Very good responsiveness in sending and tracking the package.
Acheteur Vérifié
purchased on 02/06/2022
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4
/5
★★★★☆
Site very easy to understand. The products I wanted were easy to find.
Acheteur Vérifié
purchased on 22/05/2022
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5
/5
★★★★★
Nothing to say, as usual. I have been ordering my ferments from the site for years now. Products almost always available. Fast, complete delivery without any unpleasant surprises.
Acheteur Vérifié
purchased on 27/05/2022
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1
/5
★☆☆☆☆
I ordered a Grill' Pierre® Deluxe for Mother's Day. I received the product on time. Unfortunately, the stone, poorly protected in the package, arrived with broken corners. The product also had a cosmetic defect that should not have passed if it had been properly checked before shipping. Regrettable from a brand that boasts of producing in France. The after-sales service is also not up to par: no response to my complaint after three days. I had to follow up before I could return my product. My order is dated May 24, my complaint from May 29, and today is June 10 and I still do not have my order. Satisfying the customer is not Lagrange's priority.
Acheteur Vérifié
purchased on 24/05/2022
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Answer from LAGRANGE
Hello, We are sorry to hear that your product was damaged during transport. We do our best to protect our products, but transport damage is always possible. We sincerely apologize for this incident. Our consumer service sent you a prepaid label to return your product on June 1. Once we receive it, we will proceed with its repair or exchange depending on the severity of the damage. Please note that we are a small business and our consumer service consists of only one person, which is why the processing time for requests can sometimes take several days. Nevertheless, customer satisfaction is at the center of our priorities and we do our best to find an adequate solution to each issue. The Lagrange team.
5
/5
★★★★★
Very good, a part was missing during unpacking, the after-sales service was super responsive, part received in 3 days, well done. The blender is great.
Acheteur Vérifié
purchased on 25/05/2022
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5
/5
★★★★★
Very good,
Acheteur Vérifié
purchased on 19/05/2022
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5
/5
★★★★★
Perfect, easy navigation on the site, careful shipping in appropriately sized packaging (a rare thing these days), fast and free delivery.
This is my first purchase at Lagrange but surely not the last!
Acheteur Vérifié
purchased on 05/04/2022
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4
/5
★★★★☆
Good
Acheteur Vérifié
purchased on 23/05/2022
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5
/5
★★★★★
The barbecue works very well
Acheteur Vérifié
purchased on 24/05/2022
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5
/5
★★★★★
Great
Acheteur Vérifié
purchased on 23/05/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 25/05/2022
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5
/5
★★★★★
Very satisfied, readable site, fast delivery time.
Acheteur Vérifié
purchased on 19/04/2022
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5
/5
★★★★★
Good product, fast shipping.
Acheteur Vérifié
purchased on 16/05/2022
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5
/5
★★★★★
Nothing to report.
Acheteur Vérifié
purchased on 05/05/2022
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5
/5
★★★★★
Ordered as a gift, received very quickly by the interested parties.
Acheteur Vérifié
purchased on 16/05/2022
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5
/5
★★★★★
Everything is perfect
Acheteur Vérifié
purchased on 17/04/2022
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5
/5
★★★★★
Fast very good
Acheteur Vérifié
purchased on 11/04/2022
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4
/5
★★★★☆
Nothing to say
Acheteur Vérifié
purchased on 08/04/2022
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4
/5
★★★★☆
Satisfied
Acheteur Vérifié
purchased on 18/05/2022
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5
/5
★★★★★
Great
Acheteur Vérifié
purchased on 20/04/2022
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5
/5
★★★★★
Satisfied with the products
Acheteur Vérifié
purchased on 18/05/2022
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5
/5
★★★★★
Easy to find the desired product
Acheteur Vérifié
purchased on 08/05/2022
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5
/5
★★★★★
It's simple and pleasant to visit
Acheteur Vérifié
purchased on 04/05/2022
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5
/5
★★★★★
Great choice, practical, readable site, pleasant and very professional telephone service
Acheteur Vérifié
purchased on 10/05/2022
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5
/5
★★★★★
Solid packaging, fast delivery
Acheteur Vérifié
purchased on 03/04/2022
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 10/05/2022
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