9.5/10
★★★★★
based on 5306 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

I ordered a Grill' Pierre® Deluxe for Mother's Day. I received the product on time. Unfortunately, the stone, poorly protected in the package, arrived with broken corners. The product also had a cosmetic defect that should not have passed if it had been properly checked before shipping. Regrettable from a brand that boasts of producing in France. The after-sales service is also not up to par: no response to my complaint after three days. I had to follow up before I could return my product. My order is dated May 24, my complaint from May 29, and today is June 10 and I still do not have my order. Satisfying the customer is not Lagrange's priority.

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Acheteur Vérifié
purchased on 24/05/2022
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Answer from LAGRANGE
Hello, We are sorry to hear that your product was damaged during transport. We do our best to protect our products, but transport damage is always possible. We sincerely apologize for this incident. Our consumer service sent you a prepaid label to return your product on June 1. Once we receive it, we will proceed with its repair or exchange depending on the severity of the damage. Please note that we are a small business and our consumer service consists of only one person, which is why the processing time for requests can sometimes take several days. Nevertheless, customer satisfaction is at the center of our priorities and we do our best to find an adequate solution to each issue. The Lagrange team.
5 /5
★★★★★

Very good, a part was missing during unpacking, the after-sales service was super responsive, part received in 3 days, well done. The blender is great.

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Acheteur Vérifié
purchased on 25/05/2022
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5 /5
★★★★★

Very good,

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Acheteur Vérifié
purchased on 19/05/2022
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5 /5
★★★★★

Perfect, easy navigation on the site, careful shipping in appropriately sized packaging (a rare thing these days), fast and free delivery. This is my first purchase at Lagrange but surely not the last!

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Acheteur Vérifié
purchased on 05/04/2022
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 23/05/2022
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5 /5
★★★★★

The barbecue works very well

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Acheteur Vérifié
purchased on 24/05/2022
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 23/05/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 25/05/2022
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5 /5
★★★★★

Very satisfied, readable site, fast delivery time.

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Acheteur Vérifié
purchased on 19/04/2022
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5 /5
★★★★★

Good product, fast shipping.

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Acheteur Vérifié
purchased on 16/05/2022
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5 /5
★★★★★

Nothing to report.

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Acheteur Vérifié
purchased on 05/05/2022
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5 /5
★★★★★

Ordered as a gift, received very quickly by the interested parties.

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Acheteur Vérifié
purchased on 16/05/2022
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5 /5
★★★★★

Everything is perfect

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Acheteur Vérifié
purchased on 17/04/2022
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5 /5
★★★★★

Fast very good

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Acheteur Vérifié
purchased on 11/04/2022
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4 /5
★★★★☆

Nothing to say

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Acheteur Vérifié
purchased on 08/04/2022
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4 /5
★★★★☆

Satisfied

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Acheteur Vérifié
purchased on 18/05/2022
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 20/04/2022
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5 /5
★★★★★

Satisfied with the products

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Acheteur Vérifié
purchased on 18/05/2022
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5 /5
★★★★★

Easy to find the desired product

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Acheteur Vérifié
purchased on 08/05/2022
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5 /5
★★★★★

It's simple and pleasant to visit

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Acheteur Vérifié
purchased on 04/05/2022
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5 /5
★★★★★

Great choice, practical, readable site, pleasant and very professional telephone service

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Acheteur Vérifié
purchased on 10/05/2022
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5 /5
★★★★★

Solid packaging, fast delivery

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Acheteur Vérifié
purchased on 03/04/2022
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 10/05/2022
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3 /5
★★★☆☆

For the kettle I bought, there is missing important information on the site

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Acheteur Vérifié
purchased on 07/05/2022
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3 /5
★★★☆☆

The site is very well done and very practical but the delivery was not great. An opened and completely spilled aroma box in the carton....!

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Acheteur Vérifié
purchased on 18/05/2022
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Answer from LAGRANGE
Hello, Thank you for your feedback. We are sorry to hear that the delivery of your order did not go as planned. We will do what is necessary to find a solution for you. The Lagrange team.
5 /5
★★★★★

Speed of delivery.

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Acheteur Vérifié
purchased on 01/05/2022
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3 /5
★★★☆☆

Incomplete description

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Acheteur Vérifié
purchased on 25/04/2022
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Answer from LAGRANGE
Hello, We have taken note of your comment and will add the necessary details to the product sheet in question. Likewise, the spare part you were looking for will soon be available on our site. The Lagrange team.
5 /5
★★★★★

Clear and easy to use site. Easy ordering and payment. Precise information

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Acheteur Vérifié
purchased on 02/05/2022
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5 /5
★★★★★

Easy to use, pleasant

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Acheteur Vérifié
purchased on 08/05/2022
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5 /5
★★★★★

Quick and easy

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Acheteur Vérifié
purchased on 25/04/2022
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5 /5
★★★★★

Very clear

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Acheteur Vérifié
purchased on 09/04/2022
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 15/04/2022
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5 /5
★★★★★

Simple and understandable

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Acheteur Vérifié
purchased on 04/04/2022
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5 /5
★★★★★

Very easy to navigate, and the only downside is that there are no recipes with different plant-based milks (100%) to develop

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Acheteur Vérifié
purchased on 17/05/2022
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Answer from LAGRANGE
Hello, Thank you for your feedback. We take your comment into account and will work on this issue. The Lagrange team
5 /5
★★★★★

Easy access

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Acheteur Vérifié
purchased on 03/05/2022
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5 /5
★★★★★

Very clear and precise

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Acheteur Vérifié
purchased on 18/05/2022
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5 /5
★★★★★

Delivery was compliant and fast, top-notch and very professional customer service.

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Acheteur Vérifié
purchased on 05/05/2022
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5 /5
★★★★★

Really delighted, I have already tried several professional flavors but was disappointed, but with Lagrange flavors, it's a real pleasure to make homemade yogurt, the family is won over.

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Acheteur Vérifié
purchased on 15/04/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 03/05/2022
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5 /5
★★★★★

Perfect and serious. I recommend!

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Acheteur Vérifié
purchased on 03/05/2022
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