9.5/10
★★★★★
based on 3891 reviews published

Latest customer reviews

5 /5
★★★★★

Very good responsiveness of the customer service Spirit of service

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Jacques P.
purchased on 05/05/2025
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5 /5
★★★★★

My order arrived quickly and the products are perfect

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Ange H.
purchased on 23/04/2025
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5 /5
★★★★★

Top

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Elisabeth B.
purchased on 25/04/2025
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5 /5
★★★★★

Perfect

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Philippe C.
purchased on 15/04/2025
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5 /5
★★★★★

Very satisfied

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Emilie K.
purchased on 10/04/2025
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5 /5
★★★★★

Perfect

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Rose M.
purchased on 26/04/2025
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5 /5
★★★★★

Perfect product Impeccable delivery

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Sylvie A.
purchased on 14/04/2025
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4 /5
★★★★☆

This crepe maker is perfect. Very good product.

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Valerie C.
purchased on 20/04/2025
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Answer from LAGRANGE
Hello,
Thank you very much for your positive feedback!
We wish you a great day!
Marie
5 /5
★★★★★

Very satisfied with my purchase

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Marie-claude L.
purchased on 20/04/2025
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5 /5
★★★★★

Satisfied with my purchase. Very efficient device. Easy maintenance.

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Brigitte G.
purchased on 10/04/2025
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5 /5
★★★★★

Top quality!

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Nicolas P.
purchased on 18/04/2025
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5 /5
★★★★★

Impeccable 👌🏻

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Aurelie S.
purchased on 12/04/2025
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2 /5
★★☆☆☆

Disappointed with the quality control before shipping, the stone ordered for my plancha seems to be suitable for cooking but a surface crack leaves me perplexed about its durability over time, everything else is okay.

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Antoine V.
purchased on 16/04/2025
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Answer from LAGRANGE
Hello,
Thank you for your message.
Please know that each device and accessory is meticulously checked before each shipment.
There may have been a problem during the transport of your order...
I invite you to contact Ingrid who handles our customer service so she can find the best solution for you.
Here is her email address: [email protected]
We wish you a great day!
Marie
1 /5
★☆☆☆☆

Furious that I cannot replace the blender of my Lagrange mixer, while the motor works perfectly. While we prioritize repairs, this makes no sense. I would not recommend this supplier. Best regards,

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Henrianne D.
purchased on 17/04/2025
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Answer from LAGRANGE
Hello,

We are sorry to hear about your disappointment. We understand your frustration: it is precisely because we believe in repair that we try to offer spare parts for as long as possible.

Unfortunately, for some models, it is sometimes no longer possible to manufacture certain parts, which we sincerely regret.

Please do not hesitate to contact our after-sales service via our website https://lagrange.fr/fr/nous-contacter: we will see together if there is a solution.

Again, we apologize for this situation.
Best regards,
The Lagrange team
5 /5
★★★★★

Perfect

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Jerome B.
purchased on 19/04/2025
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5 /5
★★★★★

Perfect

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Michel C.
purchased on 20/04/2025
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5 /5
★★★★★

Very fast, well packaged, very happy

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Sofia A.
purchased on 13/04/2025
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5 /5
★★★★★

Top

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Nicolas B.
purchased on 15/04/2025
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5 /5
★★★★★

Fast delivery, item as described.

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Isabelle L.
purchased on 11/04/2025
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4 /5
★★★★☆

Great to find the right part (electric cord connector), but is it normal for it to break?

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Luc V.
purchased on 17/04/2025
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5 /5
★★★★★

Everything is in order

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Patrick V.
purchased on 26/04/2025
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5 /5
★★★★★

Quality and timing are top-notch

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Jc V.
purchased on 19/04/2025
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5 /5
★★★★★

Excellent product

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Hugo P.
purchased on 14/04/2025
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5 /5
★★★★★

Perfect

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Christine D.
purchased on 19/04/2025
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5 /5
★★★★★

Good product, as described, fast delivery, recommended.

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Jean-jacques G.
purchased on 17/04/2025
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5 /5
★★★★★

PERFECT

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Jean-marie L.
purchased on 02/05/2025
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5 /5
★★★★★

Waffle maker delivered quickly, and it is impeccable!

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Sylvain M.
purchased on 24/04/2025
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5 /5
★★★★★

Very good

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Laure H.
purchased on 24/04/2025
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5 /5
★★★★★

Order sent quickly. Well done for allowing the ordering of spare parts!

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Stephane V.
purchased on 17/04/2025
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5 /5
★★★★★

Good value for money. And there are not only products from Action, made in China / versus French products 25 times more expensive! -> "Our purchases are our jobs"

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Guillaume M.
purchased on 19/04/2025
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5 /5
★★★★★

Good product! conforms to expectations.

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Xavier B.
purchased on 24/04/2025
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5 /5
★★★★★

Lid received in perfect condition

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Alain L.
purchased on 24/04/2025
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5 /5
★★★★★

Very responsive and plates conform to what was indicated.

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Christine G.
purchased on 24/04/2025
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5 /5
★★★★★

Perfect, good delivery time and efficient device. Satisfied with my purchase.

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Jean-michel Z.
purchased on 14/04/2025
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5 /5
★★★★★

Quality waffle maker that makes waffles like a pro. Responsive customer service.

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Antoine B.
purchased on 27/04/2025
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5 /5
★★★★★

Perfect. Thank you.

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Marie-helene L.
purchased on 03/05/2025
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5 /5
★★★★★

Very good order tracking, excellent quality material!

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Marie-sophie D.
purchased on 03/05/2025
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5 /5
★★★★★

A fast delivery that matches the description and Lagrange quality

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Pierre-yves D.
purchased on 02/05/2025
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4 /5
★★★★☆

I was hoping for a faster delivery

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Anne-sophie O.
purchased on 02/05/2025
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Answer from LAGRANGE
Hello,

Thank you for your feedback. We are sorry that the delivery was not as fast as you hoped. We do our best to ship orders as quickly as possible, but there can sometimes be a bit of a wait depending on the periods, especially with holidays.

We still hope that you are satisfied with your device, and we remain at your disposal if needed.

Best regards,
The Lagrange team
5 /5
★★★★★

I am satisfied with my package.

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Hawa F.
purchased on 03/05/2025
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