/10
★★★★★
based on 3555 reviews published
★★★★★
based on 3555 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Marion H.
purchased on 21/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very pleasant site to visit
Dominique T.
purchased on 11/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
VERY GOOD
Bernard L.
purchased on 11/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!
Marie H.
purchased on 14/12/2024
Translated review
4
/5
★★★★☆
Too few technical characteristics
Eric M.
purchased on 10/12/2024
Translated review
5
/5
★★★★★
Great! Fast delivery, product always of quality!
Cloe L.
purchased on 19/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
Super simple and quick for the order. And especially a very good packaging.
Aude M.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
3
/5
★★★☆☆
Delivery went very well but spare part too expensive....
Nicole L.
purchased on 09/12/2024
Translated review
5
/5
★★★★★
Clear navigation site and perfect delivery times
Monique L.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
The ice cream maker is easy to use and gives excellent results. My raspberry sorbet was very appreciated. I liked the fast and free delivery mode.
Lepretre C.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
1
/5
★☆☆☆☆
One star because we cannot give less... This is our second purchase, Lagrange was synonymous with quality and durability for us, what a disappointment!!! Upon receiving our order (which was supposed to be a Christmas gift), we had the unpleasant surprise of discovering a raclette service in deplorable condition, one wonders if we were really sent a new device?! The packaging and protections were intact, so it is not a delivery problem. The cooking plate is scratched, the cooking stone is damaged in two places, small broken pieces of plastic floating at the bottom of the box, the heating plate is deformed and touches the plastic base (super dangerous!), all these defects must have been present before shipping... In short, unacceptable and disrespectful towards customers, especially given the price!! Of course, we sent an email to customer service as soon as we received the order to request a return and a refund, but we are still waiting for their response for 2 weeks... To date, still no solution!! This confirms the little consideration regarding customer satisfaction, in short, run away!
Pauline D.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, We are sincerely sorry for the experience you had with your order. What you describe does not reflect the quality and service standards we uphold at Lagrange for nearly 70 years. Your feedback alerts us to several points that require immediate attention. To quickly resolve this situation, we invite you to contact us again Ingrid via our dedicated customer satisfaction address: [email protected], or by phone at 04 78 86 40 40. We will do everything possible to prioritize your request. We hope you will give us the opportunity to regain your trust. Again, our apologies for this situation and thank you for taking the time to share your feedback with us. The Lagrange team
5
/5
★★★★★
Very good because we can find spare parts.
Sophie D.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good
Cecile D.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Serious company producing simple but quality items!
Alexis R.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very original raclette machine and of very good quality. Innovative and very classy design. I recommend
Patrick M.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
3
/5
★★★☆☆
The joint sent does not correspond to my blender while the base does.
Emmanuel D.
purchased on 09/12/2024
Translated review
5
/5
★★★★★
Very good
Jean Paul J.
purchased on 09/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good.
Marie-paule V.
purchased on 09/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Delivered quickly, product well packaged, nothing to say. No problem.
Loic P.
purchased on 07/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Product meets my expectations and is also made in France
Florence N.
purchased on 07/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Practical and well illustrated site
Christine L.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
Great waffle maker, it's perfect.
Edith N.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
1
/5
★☆☆☆☆
Order not received. No response to the message left on their contact. To be avoided.
Jean-pierre D.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who handles our customer service so that she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
5
/5
★★★★★
Fast and reliable shipping. Correct price.
Edita U.
purchased on 06/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very very good
Martine L.
purchased on 29/11/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Clear site for product search
Michel J.
purchased on 05/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
I would like to change my purchase, the plates do not fit. Other than that, I am satisfied. Best regards.
Laetitia P.
purchased on 14/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you for your message. I invite you to contact Ingrid who handles our customer service so that she can assist you. Here is her email address: [email protected] We wish you a great day! Marie
4
/5
★★★★☆
Another Lagrange utensil in my kitchen and it works wonderfully. A small downside is that the additional plates are relatively expensive, hence my rating of 4.
Richard D.
purchased on 14/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Practical and complete
Christelle C.
purchased on 06/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
The site is very serious and the products are of very good quality. Highly recommended without hesitation.
Monique S.
purchased on 18/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie