★★★★★
based on 5731 reviews published
Latest customer reviews
No reviews
Very good
Nothing to say, it was shipped quickly and well packaged
The waffle maker is great but it's a shame that you can't buy a waffle maker without a plate .... being a long-time Lagrange customer, I have duplicates in plates
Very happy with my purchase, great waffles to please the whole family.
Satisfied. To recommend.
Very good: punctuality, sturdy packaging. No issues.
TB
Product conforms to my order
Quick response to my emails and solution provided to my issue of reliable delivery, and especially dropped off at a pickup point which prevents the material from being damaged (especially when the delivery person throws the packages over the gate)
Damaged package
Thank you for your feedback.
We are sincerely sorry that your package arrived damaged. We invite you to contact our customer service via the form on lagrange.fr so that we can resolve this issue quickly.
We wish you a very good day.
The Lagrange team.
I received a waffle maker when I ordered a raclette machine; this is unacceptable! It is a gift for Christmas which is in 6 days!
Thank you for your feedback.
We are sincerely sorry for this error and for the condition of the box. The Black Friday and Christmas period leads to a particularly high volume of orders, which can unfortunately cause errors or damages during shipping.
We apologize for this inconvenience and invite you to contact our after-sales service via the form on lagrange.fr so that we can resolve your situation quickly.
We wish you a very good day.
The Lagrange team.
Lagrange brand items are always of good quality. The customer service is attentive and very responsive.
Very good
Very satisfied with the product
Super product We will be able to make beautiful waffles!
Très beau produit bien emballé livraison rapide
Package received well. A bit long delay
Beautiful experience
Very happy with my purchase. Quality item. Nice design. Easy maintenance. Fast delivery. I recommend.
Exceptional! So happy with this very high-quality purchase!
Very satisfied with my order at Lagrange.
It's the best waffle maker
Good device.
Very beautiful product
Delivery is compliant and very fast.
The order perfectly meets my expectations.
Correct packaging and respect for deadlines. Ease of finding the spare part on the site.
Great
I never received my order.
Thank you for your feedback.
We are sincerely sorry that you did not receive your order. We invite you to contact our after-sales service via the form on lagrange.fr so that we can verify the situation and resolve this issue quickly.
We wish you a very good day.
The Lagrange team.
Honestly everything is great Price delivery speed....tested the same evening.
Very elegant device, as it is a gift, I hope it will be appreciated
I bought the "tarti waffles"; I prepared the batter and when I plugged in the device, my circuit breaker tripped. I changed the outlet, same issue. The next day I plugged it back in and after 1 second of heating, my circuit breaker tripped again. Dangerous device, the AI responded. I should have ordered online, for example on Amazon; it is true that I am not the only one having this problem. I am disappointed and no longer believe that buying French is a guarantee of quality. I contacted the AI which responded: Dangerous, defective device, do not plug it back in. After that, I went online and I am not the only one. I should have ordered online but not directly from Lagrange. I am very disappointed and doubt that buying French is a guarantee of quality.
Thank you for your feedback.
We are sincerely sorry for the problem encountered with your Tarti’ Gaufres®. Our devices are designed to be of quality and safe, and this type of situation remains an isolated case. One should not rely solely on the responses generated by Artificial Intelligence, which can sometimes misinterpret certain technical cases.
We invite you to contact our after-sales service via the form on lagrange.fr so that we can examine your device and find a solution quickly.
We wish you a very good day.
The Lagrange team.
I haven't tested the product yet, but I was satisfied with my interactions with customer service and ... their sense of customer care.
Too bad the panini plates were not available and could not be ordered at the same time even if the delivery of the plates could have been different.
Thank you for your feedback.
We understand that the unavailability of the panini plates may have been disappointing. Your comments are valuable and will help us improve the experience offered to our customers on our website.
We wish you a very good day.
The Lagrange team.
Good
Very good. Quality product. Professional and attentive customer service.
Very satisfied with the quality of the device. Used for croque-monsieur according to the instructions..perfect result!
Perfect
Products of impeccable quality. Fast and careful shipping.