9.5/10
★★★★★
based on 3892 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery and product meets my expectations.

User icon
Bruno D.
purchased on 15/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very good and cheaper than in stores... Well done...

User icon
Jean-pierre F.
purchased on 14/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Clear site and involved customer service

User icon
Martine P.
purchased on 17/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Ergonomic, easy navigation

User icon
Patrick F.
purchased on 02/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

The Lagrange site is easy to access and use. I was able to quickly find the product best suited to my needs,

User icon
Murielle K.
purchased on 02/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Jdjdjd

User icon
Jean Gerard L.
purchased on 14/12/2024
Translated review
5 /5
★★★★★

Perfect and simple

User icon
Caroline T.
purchased on 15/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Always very good

User icon
Virginie G.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

GOOD PRODUCT RECEIVED QUICKLY. VERY SATISFIED

User icon
Algassimou D.
purchased on 12/12/2024
Translated review
5 /5
★★★★★

Order matching the description, shipped quickly and well packaged

User icon
Cyprien M.
purchased on 12/12/2024
Translated review
3 /5
★★★☆☆

There is a space to ask questions when ordering, but no response is provided... so it's useless (it really doesn't seem serious). I will order on Amazon next time...

User icon
Julien G.
purchased on 13/12/2024
Translated review
Answer from LAGRANGE
Hello, We are sorry for your experience and completely understand your frustration. We have recently completed a complete redesign of our website and implemented new services, such as a chatbot to answer your questions in real-time. However, we still encounter some minor technical issues from time to time. Please know that we are actively working to resolve these issues to improve your experience. We hope to have the opportunity to convince you of our seriousness and commitment to our customers during your next visit. Thank you for your feedback that helps us move forward! Marie
4 /5
★★★★☆

In perfect condition

User icon
Enzo V.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

The site is well organized.

User icon
Chafique D.
purchased on 13/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very satisfied!

User icon
Clara H.
purchased on 13/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very easy to order

User icon
Mireille G.
purchased on 14/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Impeccable navigation and easy search

User icon
Didier C.
purchased on 14/12/2024
Translated review
5 /5
★★★★★

-

User icon
Martine G.
purchased on 11/12/2024
Translated review
5 /5
★★★★★

Very good, package well wrapped, given as a gift. The person is very satisfied, delicious waffles. I recommend

User icon
Marie Josephe G.
purchased on 17/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Easy navigation on the site. The products are well presented and the comments are very clear. Perfect packaging, delivery by La Poste in the announced time.

User icon
Dominique F.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Just a bit annoying to clean

User icon
Frank R.
purchased on 12/12/2024
Translated review
5 /5
★★★★★

Simple, quick, effective. I recommend

User icon
Violaine O.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Fast and compliant

User icon
Laurent D.
purchased on 20/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Simple and effective navigation. The main information appears clearly.

User icon
Marine H.
purchased on 15/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very good. Good product

User icon
Christophe F.
purchased on 21/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very satisfied with my order

User icon
Delphine V.
purchased on 20/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very good

User icon
Corinne G.
purchased on 20/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Practical and easy to use

User icon
Laurent C.
purchased on 05/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very good

User icon
Marion H.
purchased on 21/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very pleasant site to visit

User icon
Dominique T.
purchased on 11/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

VERY GOOD

User icon
Bernard L.
purchased on 11/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4 /5
★★★★☆

I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!

User icon
Marie H.
purchased on 14/12/2024
Translated review
4 /5
★★★★☆

Too few technical characteristics

User icon
Eric M.
purchased on 10/12/2024
Translated review
5 /5
★★★★★

Great! Fast delivery, product always of quality!

User icon
Cloe L.
purchased on 19/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4 /5
★★★★☆

Super simple and quick for the order. And especially a very good packaging.

User icon
Aude M.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
3 /5
★★★☆☆

Delivery went very well but spare part too expensive....

User icon
Nicole L.
purchased on 09/12/2024
Translated review
5 /5
★★★★★

Clear navigation site and perfect delivery times

User icon
Monique L.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

The ice cream maker is easy to use and gives excellent results. My raspberry sorbet was very appreciated. I liked the fast and free delivery mode.

User icon
Lepretre C.
purchased on 10/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
1 /5
★☆☆☆☆

One star because we cannot give less... This is our second purchase, Lagrange was synonymous with quality and durability for us, what a disappointment!!! Upon receiving our order (which was supposed to be a Christmas gift), we had the unpleasant surprise of discovering a raclette service in deplorable condition, one wonders if we were really sent a new device?! The packaging and protections were intact, so it is not a delivery problem. The cooking plate is scratched, the cooking stone is damaged in two places, small broken pieces of plastic floating at the bottom of the box, the heating plate is deformed and touches the plastic base (super dangerous!), all these defects must have been present before shipping... In short, unacceptable and disrespectful towards customers, especially given the price!! Of course, we sent an email to customer service as soon as we received the order to request a return and a refund, but we are still waiting for their response for 2 weeks... To date, still no solution!! This confirms the little consideration regarding customer satisfaction, in short, run away!

User icon
Pauline D.
purchased on 12/12/2024
Translated review
Answer from LAGRANGE
Hello, We are sincerely sorry for the experience you had with your order. What you describe does not reflect the quality and service standards we uphold at Lagrange for nearly 70 years. Your feedback alerts us to several points that require immediate attention. To quickly resolve this situation, we invite you to contact us again Ingrid via our dedicated customer satisfaction address: [email protected], or by phone at 04 78 86 40 40. We will do everything possible to prioritize your request. We hope you will give us the opportunity to regain your trust. Again, our apologies for this situation and thank you for taking the time to share your feedback with us. The Lagrange team
5 /5
★★★★★

Very good because we can find spare parts.

User icon
Sophie D.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5 /5
★★★★★

Very good

User icon
Cecile D.
purchased on 08/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie