/10
★★★★★
based on 3558 reviews published
★★★★★
based on 3558 reviews published
Latest customer reviews
2
/5
★★☆☆☆
What a surprise it was for me to return the yogurt maker and see that it was made in China. I had made a selection of made in France products, and for me, Lagrange, with its French flag on the logo, had local production. Unfortunately, this is not the case.
Thomas J.
purchased on 26/11/2024
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Answer from LAGRANGE
Hello, I am sincerely sorry that you are disappointed. Lagrange is indeed a French company, based in Lyon. The majority of our products are manufactured in France at our manufacturing workshop in Vourles (69). However, some items are made in China, and they fully comply with the specifications of our engineers. Thank you for your understanding. Best regards, Marie
5
/5
★★★★★
Very good.
Emmanuelle G.
purchased on 24/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
1
/5
★☆☆☆☆
No response to my complaint in customer service
Sebastien D.
purchased on 02/12/2024
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Answer from LAGRANGE
Hello, We are sorry for our lack of response. I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
4
/5
★★★★☆
Smooth site
Christian D.
purchased on 26/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Navigation on the site is very easy, fast delivery and very good product. Very happy with my purchase and I will do it again
Sylvie C.
purchased on 25/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Perfect order and fast delivery
Laurence T.
purchased on 04/12/2024
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5
/5
★★★★★
Smooth and intuitive site
Mariana W.
purchased on 25/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Items found quickly
Sylvie M.
purchased on 24/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Perfect
Delphine M.
purchased on 24/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Everything went very well, deadlines respected, products of excellent quality. This reference was to complement a purchase from last year.
Francoise A.
purchased on 03/12/2024
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1
/5
★☆☆☆☆
This is the 2nd time I order a Lagrange waffle maker. The 1st time model Super2, my waffle maker fell about 5cm, it completely broke at the handle, I really had a bitter taste because for the price I didn't think a small fall could put it in such a state. Considering it was my fault, I bought another waffle maker 2 years later. The 2nd waffle maker model Premium this time, I wanted to take what I considered to be the most qualitative. The package arrived and how to explain... The waffle maker was literally and almost a midnight game in 100 pieces inside. The package had obviously been mishandled but again, I don't understand how it could end up in such a state. I returned the product and got a refund. I will turn to another Belgian brand known for its robustness because at over 100€, we expect the product to be at least sturdy. Putting heavy cast iron plates on fragile plastic supports is really not wise especially at the price we pay.
Elisabeth P.
purchased on 02/12/2024
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Answer from LAGRANGE
Hello Madam, Thank you for your feedback. Please know that we are particularly attentive to the packaging of our devices: we study the cushioning and the best way to place the device in the box to protect it as much as possible, we also pay great attention to the packaging of our parcels. Unfortunately, we depend on carriers who sometimes mishandle the packages... I am sorry that you did not find satisfaction with Lagrange devices. I remain at your disposal, Best regards, Marie
4
/5
★★★★☆
No issues with the service but a problem during the payment, hacked credit card. After entering my information, the page disappeared and reappeared. A few days later, the bank blocked a withdrawal from a bizarre company based in Portugal.
Emmanuelle J.
purchased on 27/11/2024
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Answer from LAGRANGE
Hello, Thank you for your message. We are sorry to hear about your misadventure. However, we have not had any security alerts of this type, the banking data on our site complies with current security protocols thanks to our partner Payplug (Banque Populaire). As a precaution, we also invite you to check the device (computer/phone) used during your purchase. The Lagrange team.
5
/5
★★★★★
Everything is perfect
Claude Agnes G.
purchased on 02/12/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good
Lea L.
purchased on 22/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Fast shipping, very satisfied
Daisy G.
purchased on 23/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Okay, compliant
Fabienne W.
purchased on 23/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Great product!
Nadege C.
purchased on 23/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Order processed quickly and package well wrapped with bubble wrap. I am currently waiting for my second order...
Nicolas N.
purchased on 29/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Perfect
Nathalie D.
purchased on 05/12/2024
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5
/5
★★★★★
Happy with the fast delivery
Jocelyne R.
purchased on 23/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
Very satisfied. The weight of the waffle maker is much lighter than the one I had 30 years ago.
Bernard R.
purchased on 04/12/2024
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5
/5
★★★★★
The site is pleasant and complete. Purchases are easy. I had good reducing prophecy. The shipment was quick and careful. Thank you!
Maryam T.
purchased on 02/12/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Everything is compliant
David P.
purchased on 02/12/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Easy to use site.
I bought a toaster, it works very well, the slots are wide and long.
Jean-luc V.
purchased on 04/12/2024
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5
/5
★★★★★
Great product. Yet to find a bread loaf that fits the toasted sandwich plates.
Warren B.
purchased on 03/12/2024
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5
/5
★★★★★
Good material, good results with several recipes.
Jacques P.
purchased on 03/12/2024
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5
/5
★★★★★
I am very happy with the waffle plates.
Rousseau I.
purchased on 05/12/2024
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5
/5
★★★★★
Great visibility, the current offers are well highlighted first.
Annie C.
purchased on 21/10/2024
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5
/5
★★★★★
Very clear.
Dominique G.
purchased on 21/11/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good Lagrange waffle maker, the best.
Mangala C.
purchased on 02/12/2024
Translated review
Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie