Reviews LAGRANGE

Poorly designed site, difficult to find products.

Why 3 stars? Because beyond the product, the presentation and description lead to confusion. You need to add this, that, such plate or another.

I ordered raclette pans, mine being damaged. There is only one reference and I had to contact customer service for a size exchange.

It's a shame that delivery cannot be made to a pickup point, which increases costs and requires someone to stay at home for a day, as the delivery time is not known.

Improve packaging to avoid the arrival of dented boxes

I struggled a bit to find the grill that matched the device I had just bought in the store

On the site, it proposes 2 plates in the video but we only receive the large one, so I returned the item!

I don't remember the exact amount, but about a dozen euros for 2 glass jars and a lid plus shipping is still very expensive.

No spare parts for the raclette machine Pierre Élégance purchased about ten years ago

Not even a recipe for fresh cheese with the quantity of ingredients for 1.5 liters of milk!

Disappointed, the prices offered on the brand's site are higher than those offered on other sites.

Very good

Impossible to order at a pickup point, the choice of pickup points does not display when making this choice.

Indicate that the 7 mini-crêpes plate is delivered with 7 spatulas, this will prevent others from having to buy spatulas additionally

Watch out for prices, the same products are cheaper elsewhere

Delivery diverted to another pickup point

Difficult to find spare parts.

Speed of delivery but I have neither an order form nor an invoice....

I haven't tried the product yet because the Panini meat grill + waffle maker is missing. Customer service has been informed, but to this day I still haven't received the rest of the order. I hope to receive it as soon as possible.

Package torn but no damage to the material, thicker boxes are needed, just a heads up

Bought a cheese maker. The site clearly states that it's okay for plant-based milks. Zero information in the manual. Contact and... I'm waiting... and if it doesn't work, what do I do???

Delivery delayed

No information found on the return of goods. Paid phone contact even though the call does not go through.

Hello, here is feedback regarding my order of 6 pots of 425 g yogurt flavoring. To start, the product is too sweet. Each pot contains at least 92% sugar! For lemon, it goes up to 99%!!! Following the usage instructions: for half a liter of milk, you need 5 tablespoons of product to have a minimum taste, which represents 64 g of product, or 59 g of sugar: that's huge and way too much for my taste. So, in a 425g pot, 391 g represents sugar, which amounts to €9.58... Sugar is expensive at Lagrange... It's a shame for the sugar because the texture is top-notch. To really get flavor, you have to dose it to the maximum, and thus the sugar content increases. The taste sensation for vanilla and lemon is really very weak. For vanilla, simple organic vanilla sugar makes a difference in taste and appearance because the yogurt is not just white as you can see the vanilla grains. For strawberry, raspberry, peach, and caramel, it's acceptable. I will finish my pots and switch to other sugar-free flavors that the competition offers. Best regards.

I have already ordered these products. I find them today more bland, and yet I proceeded with the same quantities of flavors as last time, which is one third of the jar, for 9 yogurts, and a total of 1.5L of milk.

The post office had consolidated the package, even the box of the small jars was opened inside, but nothing is missing and nothing was broken fortunately.

When I ordered my Lagrange products, they were closed but they still charged my account. They could have waited for the site to reopen to charge and prepare the order and then send it. It's not normal, now I will be careful or I will look elsewhere.

The product matches the description and is functional. I would have liked and am still waiting for the cover of the device that has not been received!!! Thank you for taking the necessary steps!

Site not easy to navigate, order shipped on time.

Fast delivery but it's a shame that the glass yogurt pots I ordered for my yogurt maker are not sold with their lid... I checked, it's mentioned on the site but not clearly enough in my opinion.

Package received in good condition, nothing to complain about.

For me, Lagrange was the king of small appliances. Oh no! I bought a tabletop barbecue, it heats slowly, despite the splash guard it splatters everywhere, here on the clothes, horror. I paid 75 euros. I can't even give 2 stars I bought the legs separately, and they don't fit together, it's incredible I request a full refund including shipping for the barbecue legs

Correct products but significant price increase recently

A promotion, but on a model that is probably older as it is 1400W instead of 1500W. If you don't dive into the details of the technical specifications, you can get a bit tricked, which is what happened to me...

For the kettle I bought, there is missing important information on the site

The site is very well done and very practical but the delivery was not great. An opened and completely spilled aroma box in the carton....!

Incomplete description

Readable practical

No particular issues