/10
★★★★★
based on 3362 reviews published
★★★★★
based on 3362 reviews published
Latest customer reviews
5
/5
★★★★★
The site is easy to use.
Quentin M.
purchased on 24/08/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Serious and responsive site. Ordering spare parts is very convenient rather than going through a reseller site with incomplete and uncertain specifications. Keep your 'spare parts' service, really very useful for your customers who will remain loyal to you 🙂
David V.
purchased on 08/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend!
Jean-philippe J.
purchased on 08/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
3
/5
★★★☆☆
The navigation and delivery of the product were correct. However, customer service did not respond favorably to my request to substitute the waffle plates that I absolutely do not need for wafer plates. I have 3 sets of new and unused waffle plates from the 3 purchases of this waffle maker.
Joe P.
purchased on 07/09/2024
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5
/5
★★★★★
EASY TO ACCESS SITE CHOICE OF SUFFICIENT ITEMS
Isabelle C.
purchased on 07/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Well-packaged products. Arrived on time. Corresponding to the order.
Annick L.
purchased on 06/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good
Denise D.
purchased on 06/09/2024
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Answer from LAGRANGE
Hello, Thank you for your positive feedback! We wish you a great day! Marie
4
/5
★★★★☆
Nothing to report.
Guillaume S.
purchased on 25/08/2024
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5
/5
★★★★★
Clear and detailed site.
Philippe L.
purchased on 04/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
The site is very clear, easy navigation, products can be ordered without difficulty, fast delivery, item well protected, all positive.
Joel T.
purchased on 28/08/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Fast order and delivery.
Catherine R.
purchased on 17/08/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good company at all levels: site ergonomics, speed of dispatch, transport cost, quality of packaging.
Jean-franÇois L.
purchased on 05/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Fast shipping
David L.
purchased on 05/09/2024
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Answer from LAGRANGE
Hello, Thank you for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good site and fast delivery.
Roland P.
purchased on 03/09/2024
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2
/5
★★☆☆☆
Why not indicate on the product that these are half waffles and that for the croques it's the same thing. You need to order 2 croque monsieur plates, the neutral plates are useless, we already have them in the original product.
Olivier D.
purchased on 14/08/2024
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5
/5
★★★★★
User-friendly
Jean Pierre M.
purchased on 09/08/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Very good, good product
Frederic T.
purchased on 03/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Clear and user-friendly site, easy to place an order, fast delivery
Isabelle M.
purchased on 02/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
The order was perfectly executed, I am very satisfied.
Lionel D.
purchased on 02/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Nothing to say...
Daniel P.
purchased on 01/09/2024
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5
/5
★★★★★
Fast, simple, and efficient.
Nabil A.
purchased on 03/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
3
/5
★★★☆☆
A bit expensive and no notice to indicate that the package has arrived at the pickup point
Elodie L.
purchased on 07/08/2024
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Answer from LAGRANGE
Hello, Thank you for your feedback. I am sincerely sorry, unfortunately, this is due to the carrier. We take your feedback into account. We wish you a great day! Marie
1
/5
★☆☆☆☆
Well, I am very disappointed, as I mentioned yesterday in various email exchanges with Mrs. Ingrid from customer service whom I contacted following the recommendations of Mrs. Marie. I have received no response. As for the return of my waffle maker which was damaged due to transport, because the carriers are very rough, Mrs. Ingrid sent me the return label, but I want to be sure that she sends me a brand new one, not a refurbished one. I paid to get a brand new one and she has not responded to me and I still have not received the Bordeaux spreader that was not included in my package. I also reported this to Mrs. Ingrid, she told me she would take care of it immediately but I have not received anything yet. So please, can you tell me if I can really return my waffle maker which is damaged in the corner due to transport and that you send me a brand new one? That was my question yesterday and I did not get a response. Thank you very much. Have a nice day. Jacqueline Madar 06 52 20 85 07 and also in the pouch of the mini waffle makers and tarts, it was very very very damaged. There was a lot of dust whereas when I ordered the waffle picker from Amazon, the pouch was transparent, shiny, and clean, not like the one you sent me which contained the mini waffles and mini tarts. I reported that too, it’s still strange. Thank you for your response, I hope to get an answer today because yesterday I waited and got no response from Mrs. Ingrid. It was radio silence. Plus, I love your waffle maker, I only find it with you and my sister also loves it and I promised to buy her one for Christmas. So please make an effort.
Jacqueline M.
purchased on 19/08/2024
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Answer from LAGRANGE
Hello Madam, We are sincerely sorry for this situation. Unfortunately, it can happen that carriers are not gentle with packages and therefore the products inside may be damaged. Ingrid has indeed received your email from yesterday and is doing her best to respond and find the best solution for you. Additionally, I have taken note of your feedback regarding the packaging of your mini waffle plates. I remain at your disposal. Best regards, Marie
5
/5
★★★★★
It completely meets my wish! I just need to use it, but it matches exactly the previous model I used for over 10 years. Thank you
Yannick B.
purchased on 04/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Excellent product, top delivery. We will return to this establishment for other online purchases. Thank you very much
Olivier D.
purchased on 03/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
FAST DELIVERY. IMPECCABLE PACKAGING
Loick D.
purchased on 03/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Smooth navigation, choice and quality of products, very fast delivery, I recommend this site.
Norbert J.
purchased on 23/08/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Order without problems, fast delivery
Florent L.
purchased on 01/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
5
/5
★★★★★
Thanks to the site I was able to benefit from a 20% discount which is very appreciated
Christine C.
purchased on 01/09/2024
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
2
/5
★★☆☆☆
Very disappointed with the services, item arrived damaged, not even a small apology from customer service, I was simply informed that the spatula rest which was shattered into pieces on the crepe maker upon opening the box will be sent to me hoping that this time there will be no issue. Replacement is one thing but I think at the very least, we should expect apologies in such cases, and not just hello what is your address?... This does not make me want to order again at all.
CÉline P.
purchased on 01/09/2024
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Answer from LAGRANGE
Hello Madam, Thank you for your feedback. I am sincerely sorry, I will inquire with our customer service to clarify this situation. I remain at your entire disposal, your satisfaction is our priority. We wish you a great day! Marie