★★★★★
based on 3892 reviews published
Latest customer reviews
Product as described and very practical, fast shipping. Thank you
Order delivered quickly, correct packaging, good tracking
Satisfied with my cable that I had been looking for a while
Nothing to say, I now have a stand for my barbecue
The absence of an invoice explains the score of 3. It should be found in the emails.
Good site and explicit
For pancakes and crepes, perfect, from a pure butter Breton
Order placed on August 29th lost by the carrier, a second shipment made by Lagrange, never heard back except for the order tracking, on September 19th nothing, it's a pathetic tracking
Very good.
20% discount a few days after my order, it's frustrating... if they had communicated about back-to-school offers I would have waited a bit.
The site is easy to use.
Serious and responsive site. Ordering spare parts is very convenient rather than going through a reseller site with incomplete and uncertain specifications. Keep your 'spare parts' service, really very useful for your customers who will remain loyal to you 🙂
Very good, impeccable service, careful and attentive. I recommend!
The navigation and delivery of the product were correct. However, customer service did not respond favorably to my request to substitute the waffle plates that I absolutely do not need for wafer plates. I have 3 sets of new and unused waffle plates from the 3 purchases of this waffle maker.
EASY TO ACCESS SITE CHOICE OF SUFFICIENT ITEMS
Well-packaged products. Arrived on time. Corresponding to the order.
Very good
Nothing to report.
Clear and detailed site.
The site is very clear, easy navigation, products can be ordered without difficulty, fast delivery, item well protected, all positive.
Fast order and delivery.
Very good company at all levels: site ergonomics, speed of dispatch, transport cost, quality of packaging.
Fast shipping
Very good site and fast delivery.
Why not indicate on the product that these are half waffles and that for the croques it's the same thing. You need to order 2 croque monsieur plates, the neutral plates are useless, we already have them in the original product.
User-friendly
Very good, good product
Clear and user-friendly site, easy to place an order, fast delivery
The order was perfectly executed, I am very satisfied.
Nothing to say...
Fast, simple, and efficient.
A bit expensive and no notice to indicate that the package has arrived at the pickup point
Well, I am very disappointed, as I mentioned yesterday in various email exchanges with Mrs. Ingrid from customer service whom I contacted following the recommendations of Mrs. Marie. I have received no response. As for the return of my waffle maker which was damaged due to transport, because the carriers are very rough, Mrs. Ingrid sent me the return label, but I want to be sure that she sends me a brand new one, not a refurbished one. I paid to get a brand new one and she has not responded to me and I still have not received the Bordeaux spreader that was not included in my package. I also reported this to Mrs. Ingrid, she told me she would take care of it immediately but I have not received anything yet. So please, can you tell me if I can really return my waffle maker which is damaged in the corner due to transport and that you send me a brand new one? That was my question yesterday and I did not get a response. Thank you very much. Have a nice day. Jacqueline Madar 06 52 20 85 07 and also in the pouch of the mini waffle makers and tarts, it was very very very damaged. There was a lot of dust whereas when I ordered the waffle picker from Amazon, the pouch was transparent, shiny, and clean, not like the one you sent me which contained the mini waffles and mini tarts. I reported that too, it’s still strange. Thank you for your response, I hope to get an answer today because yesterday I waited and got no response from Mrs. Ingrid. It was radio silence. Plus, I love your waffle maker, I only find it with you and my sister also loves it and I promised to buy her one for Christmas. So please make an effort.
It completely meets my wish! I just need to use it, but it matches exactly the previous model I used for over 10 years. Thank you
Excellent product, top delivery. We will return to this establishment for other online purchases. Thank you very much
FAST DELIVERY. IMPECCABLE PACKAGING
Smooth navigation, choice and quality of products, very fast delivery, I recommend this site.
Order without problems, fast delivery
Thanks to the site I was able to benefit from a 20% discount which is very appreciated
Very disappointed with the services, item arrived damaged, not even a small apology from customer service, I was simply informed that the spatula rest which was shattered into pieces on the crepe maker upon opening the box will be sent to me hoping that this time there will be no issue. Replacement is one thing but I think at the very least, we should expect apologies in such cases, and not just hello what is your address?... This does not make me want to order again at all.