★★★★★
based on 3892 reviews published
Latest customer reviews
Easy to use. The yogurts turn out well. I use 1 L of milk (instead of the recommended 1.5 L) because it's easier to measure and the size of the yogurt is closer to store-bought ones. I haven't tested the cheese-making mode yet.
Nothing to complain about.
The customer service is simply catastrophic and insulting. I received a defective machine for which I requested a replacement, and Lagrange simply sent me a machine whose stone was still dirty from previous owners, with protective film on the steel that fused with the base, making it impossible to remove, and exchanged the pots and power cable for cheap plastic copies from China. Who do they think they are fooling? Can customers be treated like this in 2023? This is a brand to avoid.
Ergonomic site, efficient delivery. The Lagrange Super 2 traditional waffle maker works very well. You quickly get the hang of it, and it's super easy to use. The cast aluminum plates do not stick: I only needed to oil them once to make 20 waffles. Top-notch! To my knowledge, this is the only waffle maker on the market offering plates without non-stick coating, thus without PFAS (PTFE, PFOA, etc.), which are eternal pollutants and ultra-toxic. See the investigation by Le Monde on this subject: 'Eternal Pollutants: Map of Europe Contamination by PFAS'. The link: https://www.lemonde.fr/les-decodeurs/article/2023/02/23/polluants-eternels-explorez-la-carte-d-europe-de-la-contamination-par-les-pfas_6162942_4355770.html?lmd_medium=al&lmd_campaign=envoye-par-appli&lmd_creation=ios&lmd_source=default
Everything went well, delivery was neat
Effective tracking of spare parts
Easy to find what suits us
Very good site
Product meets expectations but had to call customer service for updates on the order, so satisfaction is mixed
Easy-to-use site with a great promotion for placing an order
Perfect
Easy to use for choosing the product and accessories
Quality and service are top-notch
Very long shipping times, next time I will order from AMAZON
Easy-to-access site, delivery in 10 days instead of the 5 days mentioned on the site.
Hello, We were surprised that the price offered on the Lagrange site is much higher than the same product found in stores. Moreover, the site indicates free shipping while it charges a fee of €2??? Complaint made and response was unconvincing. I find it unfortunate that the manufacturer does not offer the same prices as its distributors. Too bad!
Everything went well from the order to the receipt.
Fast and compliant delivery. No problem
Happy with the product and the service!!!!
Sometimes bugs with older versions of Safari (Apple): impossible to close the foreground window
Product received with more than 2 weeks delay....
Happy with my ice cream maker, which meets my expectations. However, I ordered a second bowl, which was delivered to me, but without a lid to close it. I find it a bit petty not to include the lid with the bowl. If I make 2 ice creams, 1 in each bowl, I can only close one bowl with a lid. It's a real shame...
Great, customer service is attentive, package received on time following my request. I recommend.
It is not easy to find the references of the pans corresponding to the raclette machine.
Good product, good service.
Simple and quick, excellent order tracking
Very good service
Great brand!!! So happy
Always of very good quality.
Everything is very good
Broken pots, poorly packaged parcel. Reported by email to Lagrange --- no response
Waffle maker plates: ambiguous naming and pricing - Prefer the notion of a plate set. Change of transport provider compared to the choice made at the order
Top!
Heats very well
Perfect
Easy to navigate the site.
Perfect
Impeccable packaging, delivery time a bit long,
Very clear site and order tracking
Very good.