9.5/10
★★★★★
based on 3892 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Discrepancy between the information on the homepage of the site and the reality of an order

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Bernard P.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, We are sincerely sorry that your experience was not positive. The Lagrange team.
3 /5
★★★☆☆

10 days to prepare an order for a device... 🤖 their wholesaler made in France must be in China

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Cecile D.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, we are sincerely sorry that your experience was not positive. Indeed, there was a delay in the shipments of packages from Black Friday, which was also stated on our website. Lagrange is a French SME and more specifically from Vourloise (a village next to Lyon), most of our products are manufactured in Rhône-Alpes and assembled here in our premises. We are committed to offering quality products, durable products, and especially easy-to-use products, all with the aim of promoting conviviality and moments of sharing. We are, once again, sorry for this abnormally long delivery time. The Lagrange team.
5 /5
★★★★★

Very easy

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Christine L.
purchased on 25/11/2023
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5 /5
★★★★★

It's a gift for Christmas and the package arrived in perfect condition. Thank you

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Nelly J.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
5 /5
★★★★★

Simple, quick and efficient

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Eric T.
purchased on 03/12/2023
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5 /5
★★★★★

Beautiful product. I chose it because it has no coating. It would be necessary for me to post a review in two years. I have the raclette!

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LÉo A.
purchased on 19/11/2023
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4 /5
★★★★☆

Very good site and order arrived within the stated deadlines.

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Anita B.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5 /5
★★★★★

Very good

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Evelyne L.
purchased on 18/11/2023
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5 /5
★★★★★

Nothing to report, no problem

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Thierry M.
purchased on 19/11/2023
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3 /5
★★★☆☆

Ergonomic site, secure purchase and clear and regular notifications to follow the steps of the transaction. However, the delivery service leaves much to be desired: not delivered to the chosen relay point but to a different location, on the opposite side of the city, while 50 other closer points were available.

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Benjamin R.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. Unfortunately, the decision to reassign your package to another pickup point is beyond our control. This decision is made by the carrier when the initially selected pickup point is overloaded. However, we hope that you will be fully satisfied with our products. The Lagrange team.
5 /5
★★★★★

Fast and well packaged

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Cecile C.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
5 /5
★★★★★

Simple site to use

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Elise M.
purchased on 24/11/2023
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5 /5
★★★★★

Pleasant site, well explained. Order received in a timely manner. I highly recommend.

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Florence L.
purchased on 24/11/2023
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5 /5
★★★★★

Intuitive site, good product descriptions, impeccable delivery tracking, delivery date respected

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Evelyne V.
purchased on 20/11/2023
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5 /5
★★★★★

10 very good

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Mathis K.
purchased on 17/11/2023
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5 /5
★★★★★

Item as described and delivery times respected. One small regret, there is no way to deliver to a relay in Belgium.

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Jean-claude N.
purchased on 16/11/2023
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3 /5
★★★☆☆

Difficult site to visit, not very clear / poor navigation

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RÉgis D.
purchased on 11/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. We are actively working to improve the customer experience on our site. We hope that you will still be satisfied with our products. The Lagrange team.
5 /5
★★★★★

GOOD SITE

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Annie C.
purchased on 24/11/2023
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5 /5
★★★★★

Very good

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Laurent G.
purchased on 25/11/2023
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5 /5
★★★★★

Navigation on the site is clear, the information is correct. No surprises!

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Frederic B.
purchased on 24/11/2023
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5 /5
★★★★★

Nice range of products

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Francois H.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
5 /5
★★★★★

Very good site. Easy exchange. Fast shipping

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Nathalie D.
purchased on 24/11/2023
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5 /5
★★★★★

Fast delivery

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Nelly L.
purchased on 24/11/2023
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5 /5
★★★★★

Well-designed site, allowing the purchase of original accessories to replace used ones.

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Michel B.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
5 /5
★★★★★

Very pleasant site and easy access. Thank you for the Black Friday discount

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Christelle V.
purchased on 24/11/2023
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5 /5
★★★★★

Order, easy payment. Delivery within the expected timeframe. A technical problem during the order was resolved efficiently and quickly.

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Christian B.
purchased on 17/11/2023
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5 /5
★★★★★

Really great experience. Good communication and timely delivery. Nothing to say, I will return

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Arnaud L.
purchased on 24/11/2023
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5 /5
★★★★★

Very good; good quality; I recommend

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Fatima B.
purchased on 24/11/2023
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5 /5
★★★★★

Very easy to consult site and very quick order

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David R.
purchased on 29/11/2023
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3 /5
★★★☆☆

The website provides the expected services. The preparation time for the shipment seemed unusually long. (About 4 working days if I remember correctly) (the delivery then took place within a normal timeframe)

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Renaud N.
purchased on 20/11/2023
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5 /5
★★★★★

Easy access site

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Sylvie N.
purchased on 22/11/2023
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5 /5
★★★★★

Serious and efficient

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Corinne D.
purchased on 24/11/2023
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5 /5
★★★★★

Very good product and solid

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Isabelle L.
purchased on 24/11/2023
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5 /5
★★★★★

I would like to report that I ordered 7 products online and each time the packaging boxes for transport are sometimes very damaged. I hope the packages are not thrown into the trucks. The product's packaging box is also sometimes damaged.

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Eric A.
purchased on 24/11/2023
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5 /5
★★★★★

Very good product

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Dominique M.
purchased on 24/11/2023
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5 /5
★★★★★

Just the box was not in good condition upon receipt

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Nicolas J.
purchased on 24/11/2023
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5 /5
★★★★★

Quality products, followed and useful

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Cyril T.
purchased on 24/11/2023
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5 /5
★★★★★

Everything was impeccable

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Francoise G.
purchased on 22/11/2023
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5 /5
★★★★★

Product delivered quickly and the waffle maker is of very good quality. Thank you

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Nadege B.
purchased on 24/11/2023
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4 /5
★★★★☆

No delivery problem

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Jean Pierre G.
purchased on 24/11/2023
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