/10
★★★★★
based on 3364 reviews published
★★★★★
based on 3364 reviews published
Latest customer reviews
5
/5
★★★★★
Top!
Roland K.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a nice day and see you soon at LAGRANGE Marie
5
/5
★★★★★
I ordered a waffle maker, the product arrived with a broken part (probably a problem during transport). I contacted customer service who responded within the day. Waffle maker returned at Lagrange's expense and exchanged in record time, in less than a week the new waffle maker was at my home. Never encountered such a responsive and efficient customer service, Lagrange is certainly a top company. And the product is just perfect.
Lorenzo V.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback, we are sincerely delighted with your experience. We are a small business and the satisfaction of our customers is our priority! Have a nice day and see you soon at LAGRANGE Marie
5
/5
★★★★★
Very good transaction. )
Herve V.
purchased on 27/11/2023
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5
/5
★★★★★
Perfect
Bertrand L.
purchased on 24/11/2023
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5
/5
★★★★★
Super well-made site, the package is tracked and delivery is very fast. I recommend
Isabelle D.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. We are a small business and the satisfaction of our customers is our priority! Have a nice day and see you soon at LAGRANGE Marie
5
/5
★★★★★
Efficiency. Compliance. Speed
Pascal M.
purchased on 24/11/2023
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4
/5
★★★★☆
Good site
Olivier M.
purchased on 27/11/2023
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5
/5
★★★★★
Simple, fluid and clear website. We get the essential information quickly.
Hubert L.
purchased on 27/11/2023
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5
/5
★★★★★
Nothing to report
Yvonne R.
purchased on 27/11/2023
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3
/5
★★★☆☆
Not all accessories are available
Jacky P.
purchased on 28/11/2023
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5
/5
★★★★★
Fast, well packaged, top-notch customer service. Bravo!
Christophe P.
purchased on 24/11/2023
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4
/5
★★★★☆
Very good
Marie-odile D.
purchased on 24/11/2023
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5
/5
★★★★★
Easy to use. The yogurts turn out well. I use 1 L of milk (instead of the recommended 1.5 L) because it's easier to measure and the size of the yogurt is closer to store-bought ones. I haven't tested the cheese-making mode yet.
Martin B.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Have a great day and see you soon at LAGRANGE Marie
5
/5
★★★★★
Nothing to complain about.
Emmanuel L.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
The customer service is simply catastrophic and insulting. I received a defective machine for which I requested a replacement, and Lagrange simply sent me a machine whose stone was still dirty from previous owners, with protective film on the steel that fused with the base, making it impossible to remove, and exchanged the pots and power cable for cheap plastic copies from China. Who do they think they are fooling? Can customers be treated like this in 2023? This is a brand to avoid.
Chaker B.
purchased on 24/11/2023
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5
/5
★★★★★
Ergonomic site, efficient delivery. The Lagrange Super 2 traditional waffle maker works very well. You quickly get the hang of it, and it's super easy to use. The cast aluminum plates do not stick: I only needed to oil them once to make 20 waffles. Top-notch! To my knowledge, this is the only waffle maker on the market offering plates without non-stick coating, thus without PFAS (PTFE, PFOA, etc.), which are eternal pollutants and ultra-toxic. See the investigation by Le Monde on this subject: 'Eternal Pollutants: Map of Europe Contamination by PFAS'. The link: https://www.lemonde.fr/les-decodeurs/article/2023/02/23/polluants-eternels-explorez-la-carte-d-europe-de-la-contamination-par-les-pfas_6162942_4355770.html?lmd_medium=al&lmd_campaign=envoye-par-appli&lmd_creation=ios&lmd_source=default
Jean-marc G.
purchased on 13/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. We are also delighted that you like our historic Super 2 waffle maker! Have a great day and see you soon at LAGRANGE Marie
5
/5
★★★★★
Everything went well, delivery was neat
Anne Marie G.
purchased on 27/11/2023
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5
/5
★★★★★
Effective tracking of spare parts
Isabelle D.
purchased on 27/11/2023
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5
/5
★★★★★
Easy to find what suits us
Didier A.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Very good site
Anita B.
purchased on 25/11/2023
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4
/5
★★★★☆
Product meets expectations but had to call customer service for updates on the order, so satisfaction is mixed
Bernard G.
purchased on 21/11/2023
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5
/5
★★★★★
Easy-to-use site with a great promotion for placing an order
Jean-roch S.
purchased on 27/11/2023
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5
/5
★★★★★
Perfect
Christelle B.
purchased on 26/11/2023
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5
/5
★★★★★
Easy to use for choosing the product and accessories
Jumaire P.
purchased on 24/11/2023
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5
/5
★★★★★
Quality and service are top-notch
Jerome D.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
Very long shipping times, next time I will order from AMAZON
Jacques G.
purchased on 27/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. As mentioned on our site in recent days, we have indeed been victims of our success during the Black Friday period. Please know that all the staff of our SME were mobilized to ship orders as quickly as possible, but despite these efforts, there were indeed delays in deliveries. We hope that despite this setback, you will be fully satisfied with our products. The Lagrange team.
4
/5
★★★★☆
Easy-to-access site, delivery in 10 days instead of the 5 days mentioned on the site.
Alain M.
purchased on 27/11/2023
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3
/5
★★★☆☆
Hello, We were surprised that the price offered on the Lagrange site is much higher than the same product found in stores. Moreover, the site indicates free shipping while it charges a fee of €2??? Complaint made and response was unconvincing. I find it unfortunate that the manufacturer does not offer the same prices as its distributors. Too bad!
Francoise L.
purchased on 19/11/2023
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Answer from LAGRANGE
Hello, Thank you for your message. The prices displayed on our site outside of promotional periods are the prices we recommend to our distributors; however, we do not control their pricing policy and the offers they apply from time to time. Regarding shipping costs, delivery to a Colissimo relay point is free for purchases over €50, but home delivery is indeed charged €2, and the same applies for express Chronopost delivery to pickup points. Despite this disappointment, we hope you will be fully satisfied with our products. The Lagrange team.
5
/5
★★★★★
Everything went well from the order to the receipt.
Anne-jose B.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
5
/5
★★★★★
Fast and compliant delivery. No problem
Sylviane L.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie