/10
★★★★★
based on 3364 reviews published
★★★★★
based on 3364 reviews published
Latest customer reviews
5
/5
★★★★★
Happy with the product and the service!!!!
Mustapha R.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We are delighted that your experience with LAGRANGE has been positive for you! Thank you very much, Marie
4
/5
★★★★☆
Sometimes bugs with older versions of Safari (Apple): impossible to close the foreground window
Philippe A.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. We are indeed experiencing some display issues with Safari, our teams are mobilized to find the appropriate solution. Thank you again for your order. The Lagrange team.
2
/5
★★☆☆☆
Product received with more than 2 weeks delay....
AmÉlie F.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We were indeed victims of our success during Black Friday, which is why delivery times were longer than usual. Please know that all the staff of our SME have been mobilized to ship orders as quickly as possible. We sincerely apologize for this setback and hope you will be fully satisfied with your order. The Lagrange team.
3
/5
★★★☆☆
Happy with my ice cream maker, which meets my expectations. However, I ordered a second bowl, which was delivered to me, but without a lid to close it. I find it a bit petty not to include the lid with the bowl. If I make 2 ice creams, 1 in each bowl, I can only close one bowl with a lid. It's a real shame...
Francoise V.
purchased on 25/11/2023
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5
/5
★★★★★
Great, customer service is attentive, package received on time following my request. I recommend.
Jean Michel D.
purchased on 26/11/2023
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2
/5
★★☆☆☆
It is not easy to find the references of the pans corresponding to the raclette machine.
BÉatrice B.
purchased on 24/11/2023
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5
/5
★★★★★
Good product, good service.
Nicolas M.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
5
/5
★★★★★
Simple and quick, excellent order tracking
Catherine D.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5
/5
★★★★★
Very good service
Laurence V.
purchased on 26/11/2023
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5
/5
★★★★★
Great brand!!! So happy
Clodine D.
purchased on 06/12/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
5
/5
★★★★★
Always of very good quality.
Laurent H.
purchased on 27/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5
/5
★★★★★
Everything is very good
Nadege D.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
Broken pots, poorly packaged parcel. Reported by email to Lagrange --- no response
Bruno G.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We are sincerely sorry for this inconvenience. I have informed Ingrid from customer service about the problem you are experiencing, so she can find the best solution for you. Best regards, Marie
3
/5
★★★☆☆
Waffle maker plates: ambiguous naming and pricing - Prefer the notion of a plate set. Change of transport provider compared to the choice made at the order
Yves B.
purchased on 26/11/2023
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5
/5
★★★★★
Top!
Roland J.
purchased on 26/11/2023
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5
/5
★★★★★
Heats very well
Guillaume D.
purchased on 27/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
5
/5
★★★★★
Perfect
FrÉdÉrique B.
purchased on 25/11/2023
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5
/5
★★★★★
Easy to navigate the site.
LÉa C.
purchased on 24/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
5
/5
★★★★★
Perfect
Annie R.
purchased on 25/11/2023
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5
/5
★★★★★
Impeccable packaging, delivery time a bit long,
Serena W.
purchased on 25/11/2023
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5
/5
★★★★★
Very clear site and order tracking
Julien L.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
5
/5
★★★★★
Very good.
VÉronique L.
purchased on 25/11/2023
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1
/5
★☆☆☆☆
Discrepancy between the information on the homepage of the site and the reality of an order
Bernard P.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, We are sincerely sorry that your experience was not positive. The Lagrange team.
3
/5
★★★☆☆
10 days to prepare an order for a device... 🤖 their wholesaler made in France must be in China
Cecile D.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, we are sincerely sorry that your experience was not positive. Indeed, there was a delay in the shipments of packages from Black Friday, which was also stated on our website. Lagrange is a French SME and more specifically from Vourloise (a village next to Lyon), most of our products are manufactured in Rhône-Alpes and assembled here in our premises. We are committed to offering quality products, durable products, and especially easy-to-use products, all with the aim of promoting conviviality and moments of sharing. We are, once again, sorry for this abnormally long delivery time. The Lagrange team.
5
/5
★★★★★
Very easy
Christine L.
purchased on 25/11/2023
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5
/5
★★★★★
It's a gift for Christmas and the package arrived in perfect condition. Thank you
Nelly J.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
5
/5
★★★★★
Simple, quick and efficient
Eric T.
purchased on 03/12/2023
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5
/5
★★★★★
Beautiful product. I chose it because it has no coating. It would be necessary for me to post a review in two years. I have the raclette!
LÉo A.
purchased on 19/11/2023
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4
/5
★★★★☆
Very good site and order arrived within the stated deadlines.
Anita B.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5
/5
★★★★★
Very good
Evelyne L.
purchased on 18/11/2023
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