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★★★★★
based on 5985 reviews published
Latest customer reviews
Super products and very fast
Well-packaged goods arrived safely!
Excellent no problem encountered thank you
Meets my expectations
Perfect
Very good service, availability of spare part
Very good product as always
Fast delivery
Fast delivery, in accordance with the order. Products faithful to the descriptions.
Very good. Fast shipping.
Regarding online purchase, packaging, and material, I have absolutely nothing to say. However, either the Lagrange site, or Colissimo, or possibly both, have been hacked because I received a very realistic spam during the estimated delivery period of the package.
Thank you for taking the time to share your experience.
We are glad that your order satisfied you.
Regarding your concern about receiving the email, we advise you to remain vigilant. Please know that we have not experienced any hacking.
Thank you for your trust.
Have a very nice day,
The Lagrange team.
Simple quick
Top
Not used yet but it seems to be of good quality
I was well advised to renew the waffle plates of a Lagrange waffle maker bought in 2005. Delighted that we can buy compatible spare parts 20 years later! Plates tested and approved by the children!
Satisfied with the product
Fast delivery and good protection of the 2 plates. The additional plates are expensive compared to the price of the device.
Excellent product, easy to use and of high quality.
Quality products
I am always delighted to receive a new Lagrange product. Both for the delivery time, the careful packaging, and of course for the high-quality product.
It's a very nice device that has a good grip. The croque monsieur is nicely crispy.
Very good
Package well packaged.
Very good
Product received without incident, very well protected and within the deadlines.
Very good
Thank you and fast delivery
First waffles made. The non-stick coating set is very easy to use but I haven't yet managed to find the right balance to make a perfect waffle with the more traditional plates. It's a very nice and very sturdy tool.
I realize 3 days after buying on your site that on your Amazon store the complete device, that is to say with the waffle plates, croque-monsieur and panini, costs less than the model I bought on your site and that I have not managed to contact customer service! This is definitely the last time I buy from Lagrange.
Thank you for your message.
We are sincerely sorry for this situation and fully understand your disappointment. Prices and offers can indeed vary depending on distribution channels, particularly between our site and certain platforms like Amazon.
We also regret that you were unable to reach our customer service. We invite you to renew your request so that we can review your situation and see what can be done.
Thank you for your understanding.
Have a great day,
The Lagrange team.
Carton arrived damaged, the lemon flavor pot broken, I lost half of the pot.
Thank you for your message.
We are sincerely sorry to hear that your package arrived damaged and that the lemon flavor pot was broken. This situation does not reflect our quality commitments.
We invite you to contact our consumer service so that we can provide you with a solution quickly.
Thank you for your trust.
Have a great day,
The Lagrange team.
Very satisfactory order tracking. Very well packaged and fortunately because the package had been opened by the Post.
I am totally satisfied with my LAGRANGE WAFFLE MAKER! Very nice quality of workmanship and the plates, you can see that it is made to last. The price corresponds well to the quality.
Very good experience
Very good quality products. I am always satisfied with the products I have ordered.
During the order, I was given the choice between two delivery points for my package, but it was stated in the Colissimo email that the pickup was against signature and that the delivery point I had chosen was supposedly temporarily unavailable, Colissimo was looking for a new delivery point. This took longer than expected (normally according to Colissimo between 3 and 5 days) all that to end up in a post office after 12 days against signature.
Thank you for your message.
We are sorry for this delivery experience and understand your dissatisfaction with these extended delays. This type of situation is not our intention and is unfortunately linked to the carrier, particularly La Poste, which manages the routing of packages, relay points, and delivery conditions.
We sincerely regret the inconvenience caused and thank you for your understanding.
Have a great day,
The Lagrange team.
The perfect pots, as well as the very fast delivery.
Great. Well-made site and easy order. Timely delivery. Super product.
Satisfactory device and practical to store.
Good, thank you
Impeccable