★★★★★
based on 3891 reviews published
Latest customer reviews
Satisfied
Package received in good condition, matches my expectations.
Perfect.
Perfect
I appreciated the compatibility of the plancha and lid items, very easy to install. I was looking for a model that wasn't too bulky with a lid so I could use it indoors (works very well under the hood). Very happy to be able to have skewers on the menu! In the end, you can do a lot of things with a plancha. A little bit taken aback at first about the seasoning and then about cleaning on the first use but ultimately relatively simple to do. A good investment. I recommend.
Product conforms to the order. Reasonable delivery time considering annual leave.
Reliable products and attentive staff
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
Very good
All good. Very satisfied, I love it and I will reorder.
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
Super! Great! Fast, efficient, very good quality products, thank you!
Thank you very much for your positive feedback!
Your satisfaction is our priority.
Have a very nice day,
Marie
Delicious products for the yogurts that I buy very regularly
Thank you very much for your positive feedback!
Very nice day,
Marie
Delivery in line with my expectations. Very sturdy products easy to use. Semi-professional equipment for individuals at a fair price
Serious company with excellent products, fast and serious shipping A real pleasure!!!
Fast delivery and in line with my expectations.
I ordered the wrong item and I can't find how to return it. I didn't choose the right model for the Lagrange waffle maker. But otherwise, it was very quick and I am very satisfied with the model for grill/panini but it was my mistake for the mini waffles.
I am sorry to hear that you encountered a problem with your order. To return the item, you can contact us right here: https://lagrange.fr/fr/nous-contacter?_gl=1*ufdb0u*_up*MQ..*_ga*NDEzMzI4MDg1LjE3NTU1MjY0MTY.*_ga_8X78XS2L0J*czE3NTU1MjY0MTUkbzEkZzAkdDE3NTU1MjY0MTUkajYwJGwwJGgw
We are here to help you!
Regarding your satisfaction with the grill/panini model, we are delighted to hear that! If you have any further questions or concerns, please let us know.
Have a very nice day,
Marie
Packaging opened upon receipt even if nothing is missing is not reassuring
Thank you for your feedback.
We are sorry that the package arrived open. Unfortunately, this can happen during transport, regardless of our intention. However, we are pleased that the device is complete and remain available if you notice any issues.
Have a very nice day,
Marie
Very good product
Very beautiful and good product.
Thank you very much for your positive feedback!
Very nice day,
Marie
Very good product and very good service
Arrived broken
We are sorry to learn that your product arrived damaged. This incident is beyond our control and may unfortunately be related to transport.
In order for us to quickly find a solution, we invite you to contact us via the form available on our website lagrange.fr
Thank you for your understanding.
Marie
Very good, fast delivery
Thank you very much for your positive feedback!
Very nice day,
Marie
To see over time but for now the quality price ratio is good.
Perfect
Good material a bit expensive but durable
Nickel
Very easy to use, the quality is there, lightweight and very good packaging, fast shipping service
Thank you very much for your positive feedback!
Very nice day,
Marie
Identical design and just as robust and efficient as those of our parents (nothing to do with the low-cost consumer models sold at the lowest price). So nothing to report on my part (and long life to this Lyonnaise company).
Thank you very much for your positive feedback!
Very nice day,
Marie
Several negative points: - waffle cooking: they cook but do not brown and the cooking time is long - croque monsieur plates: the imprints are not the size of a standard slice of bread - machine volume: takes up a lot of space during cooking with the tilting system from one side to the other. A flipping system is much better. - cooking variation button (light - dark) in plastic does not seem very sturdy and is not precise ...
Thank you for taking the time to share your experience. We regret that your device did not fully meet your expectations.
At Lagrange, we place great importance on the quality and durability of our products, and your feedback on cooking, ergonomics, and the robustness of the elements is valuable to us for continuing to improve them.
Masters of waffle makers for 70 years, we have won over thousands of households with our devices, and we do everything we can to offer reliable products tailored to everyone's needs.
Please do not hesitate to contact us via the form on our website lagrange.fr so that we can discuss your comments in more detail.
Marie
Easy to use, efficient, robust, functional, aesthetic
Order received very quickly, no problem.
Thank you very much for your positive feedback!
Very nice day,
Marie
Quality and fast service.
Very good
Very satisfied with Lagrange in every way.
Thank you very much for your positive feedback!
Very nice day,
Marie
Childhood memory. Quality device
Thank you very much for your positive feedback!
Very nice day,
Marie
Request for replacement of the broken stone quickly taken into account
Very correct delivery times, product in accordance with my order, packaging top-notch!
Thank you very much for your positive feedback!
Very nice day,
Marie
Super fast service. thank you
Lagrange is a recognized brand where you can normally find the missing parts. And now I learn that my waffle maker is an old version so it's impossible to order plates. I will have to buy the new version of the waffle maker, while I only want a set of plates. In conclusion, I will never buy Lagrange again, whatever the device, since it is impossible to obtain parts for the old version, plus the prices of your devices are still excessive so I thought the after-sales service would follow, which is not the case, so I would not recommend buying one of your devices to anyone.
We understand your disappointment and are sorry for your experience. Please know that we are doing everything possible to keep a maximum of spare parts available, in order to guarantee the repairability and durability of our devices, values that are particularly dear to us. Unfortunately, some older references can no longer be kept in stock, which may limit our possibilities.
We remain at your disposal via the contact form on our website lagrange.fr to find, if possible, a solution adapted to your situation.
Have a very nice day,
Marie
10
Very good yogurts, the size of the pots is very practical. Still to discover the cheese maker, lack of information on the operating instructions of the cheese maker.