/10
★★★★★
based on 3559 reviews published
★★★★★
based on 3559 reviews published
Latest customer reviews
5
/5
★★★★★
Ergonomic site, efficient delivery. The Lagrange Super 2 traditional waffle maker works very well. You quickly get the hang of it, and it's super easy to use. The cast aluminum plates do not stick: I only needed to oil them once to make 20 waffles. Top-notch! To my knowledge, this is the only waffle maker on the market offering plates without non-stick coating, thus without PFAS (PTFE, PFOA, etc.), which are eternal pollutants and ultra-toxic. See the investigation by Le Monde on this subject: 'Eternal Pollutants: Map of Europe Contamination by PFAS'. The link: https://www.lemonde.fr/les-decodeurs/article/2023/02/23/polluants-eternels-explorez-la-carte-d-europe-de-la-contamination-par-les-pfas_6162942_4355770.html?lmd_medium=al&lmd_campaign=envoye-par-appli&lmd_creation=ios&lmd_source=default
Jean-marc G.
purchased on 13/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. We are also delighted that you like our historic Super 2 waffle maker! Have a great day and see you soon at LAGRANGE Marie
5
/5
★★★★★
Everything went well, delivery was neat
Anne Marie G.
purchased on 27/11/2023
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5
/5
★★★★★
Effective tracking of spare parts
Isabelle D.
purchased on 27/11/2023
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5
/5
★★★★★
Easy to find what suits us
Didier A.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Very good site
Anita B.
purchased on 25/11/2023
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4
/5
★★★★☆
Product meets expectations but had to call customer service for updates on the order, so satisfaction is mixed
Bernard G.
purchased on 21/11/2023
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5
/5
★★★★★
Easy-to-use site with a great promotion for placing an order
Jean-roch S.
purchased on 27/11/2023
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5
/5
★★★★★
Perfect
Christelle B.
purchased on 26/11/2023
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5
/5
★★★★★
Easy to use for choosing the product and accessories
Jumaire P.
purchased on 24/11/2023
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5
/5
★★★★★
Quality and service are top-notch
Jerome D.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
Very long shipping times, next time I will order from AMAZON
Jacques G.
purchased on 27/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. As mentioned on our site in recent days, we have indeed been victims of our success during the Black Friday period. Please know that all the staff of our SME were mobilized to ship orders as quickly as possible, but despite these efforts, there were indeed delays in deliveries. We hope that despite this setback, you will be fully satisfied with our products. The Lagrange team.
4
/5
★★★★☆
Easy-to-access site, delivery in 10 days instead of the 5 days mentioned on the site.
Alain M.
purchased on 27/11/2023
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3
/5
★★★☆☆
Hello, We were surprised that the price offered on the Lagrange site is much higher than the same product found in stores. Moreover, the site indicates free shipping while it charges a fee of €2??? Complaint made and response was unconvincing. I find it unfortunate that the manufacturer does not offer the same prices as its distributors. Too bad!
Francoise L.
purchased on 19/11/2023
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Answer from LAGRANGE
Hello, Thank you for your message. The prices displayed on our site outside of promotional periods are the prices we recommend to our distributors; however, we do not control their pricing policy and the offers they apply from time to time. Regarding shipping costs, delivery to a Colissimo relay point is free for purchases over €50, but home delivery is indeed charged €2, and the same applies for express Chronopost delivery to pickup points. Despite this disappointment, we hope you will be fully satisfied with our products. The Lagrange team.
5
/5
★★★★★
Everything went well from the order to the receipt.
Anne-jose B.
purchased on 25/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
5
/5
★★★★★
Fast and compliant delivery. No problem
Sylviane L.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
5
/5
★★★★★
Happy with the product and the service!!!!
Mustapha R.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We are delighted that your experience with LAGRANGE has been positive for you! Thank you very much, Marie
4
/5
★★★★☆
Sometimes bugs with older versions of Safari (Apple): impossible to close the foreground window
Philippe A.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you for your comment. We are indeed experiencing some display issues with Safari, our teams are mobilized to find the appropriate solution. Thank you again for your order. The Lagrange team.
2
/5
★★☆☆☆
Product received with more than 2 weeks delay....
AmÉlie F.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We were indeed victims of our success during Black Friday, which is why delivery times were longer than usual. Please know that all the staff of our SME have been mobilized to ship orders as quickly as possible. We sincerely apologize for this setback and hope you will be fully satisfied with your order. The Lagrange team.
3
/5
★★★☆☆
Happy with my ice cream maker, which meets my expectations. However, I ordered a second bowl, which was delivered to me, but without a lid to close it. I find it a bit petty not to include the lid with the bowl. If I make 2 ice creams, 1 in each bowl, I can only close one bowl with a lid. It's a real shame...
Francoise V.
purchased on 25/11/2023
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5
/5
★★★★★
Great, customer service is attentive, package received on time following my request. I recommend.
Jean Michel D.
purchased on 26/11/2023
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2
/5
★★☆☆☆
It is not easy to find the references of the pans corresponding to the raclette machine.
BÉatrice B.
purchased on 24/11/2023
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5
/5
★★★★★
Good product, good service.
Nicolas M.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
5
/5
★★★★★
Simple and quick, excellent order tracking
Catherine D.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5
/5
★★★★★
Very good service
Laurence V.
purchased on 26/11/2023
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5
/5
★★★★★
Great brand!!! So happy
Clodine D.
purchased on 06/12/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
5
/5
★★★★★
Always of very good quality.
Laurent H.
purchased on 27/11/2023
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Answer from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
5
/5
★★★★★
Everything is very good
Nadege D.
purchased on 26/11/2023
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1
/5
★☆☆☆☆
Broken pots, poorly packaged parcel. Reported by email to Lagrange --- no response
Bruno G.
purchased on 26/11/2023
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Answer from LAGRANGE
Hello, We are sincerely sorry for this inconvenience. I have informed Ingrid from customer service about the problem you are experiencing, so she can find the best solution for you. Best regards, Marie
3
/5
★★★☆☆
Waffle maker plates: ambiguous naming and pricing - Prefer the notion of a plate set. Change of transport provider compared to the choice made at the order
Yves B.
purchased on 26/11/2023
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5
/5
★★★★★
Top!
Roland J.
purchased on 26/11/2023
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