Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Quality as always, thank you very much
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
It's a pity you can't put a card when you want to send it as a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very good orders sent quickly and prompt replies to messages thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Thank you very much. Package arrived in time for Easter. Delighted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Pleasant and easy site I recommend.... plus good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
fast competent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
At the top the box was a little dented and a pot leaked a little.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Very good products, fast delivery. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Great navigation, one-click recommendations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Fast shipping, even during a period of confinement, and perfectly packaged products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
dispatch ok, very well packed and very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Easy site navigation.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/04/2020
Hello, I wanted to send chocolates to someone for their birthday. It's a pity that it's impossible to add a little note to put a message and say that the package is from such and such a person. I tried to add a note in one of the comment fields to ask if I could add that the package was from me, but my comment was not taken into account. It's a shame to have to call the person back to ask if they received my gift... Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
I'm happy to have trusted my orders I continue ordering
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2020
I had noted another address for another person but it was not taken into account But the content was impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
delivery received before easter
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Order arrived very quickly (despite the containment situation), contents very well packaged. Everything is perfect :) can't wait to taste the products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Top-quality products and service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Very satisfied! Excellent responsiveness. Package received on time. I can't evaluate the contents: it's a parcel for my relatives.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Given the current economic situation, I'm very satisfied with the responsiveness of your services and the respect of the delivery date. I can't say anything about the quality of the products at the moment, as this order is a gift for my loved ones. I'll have to wait for their "verdict" after tasting!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Order received quickly. Products perfectly packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Fast delivery, very good products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
The order was delivered within a week, and I was able to send my grandchildren their Easter chocolates. If I can't spend the day with them, at least they can enjoy your chocolates. Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Perfect, as well as your site, the delivery time, and your chocolates, some small children, older, we began to taste, the smallest are waiting for Easter Day
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Always great products! Delivery is very fast and nothing is broken due to the amount of protection.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
A delicatessen I love so much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Easy to find, easy to navigate and easy to use. Original choice! Order arrived quickly despite confinement. Products very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
More than good! Ordered Sunday and received Friday! In these times of confinement where the post office does not work at 100%... so bravo and thank you! Good fun chocolate for Easter 🥰🥰
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Very easy site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
I am very satisfied with the receipt of the order, the products are well packaged and shipping was fast. Thank you to the whole team. Take good care of yourselves.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/03/2020
Confusion between billing address and delivery address Not at all clear
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Response from Le Comptoir de Mathilde
Hello Mrs Metzinger, We're sorry that our distinction between the billing address and the delivery address didn't seem very clear to you. We hope that it's more understandable for you today, so please don't hesitate to contact us if you have any further questions. Have a nice day, The Comptoir de Mathilde team.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Order arrived quickly despite the current climate. Items well protected and individually wrapped. Let's wait until Easter for the tasting...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
An extra week's delay due to security measures against Covid-19, otherwise very good, responsible packaging and very well protected. And of course the products are as good as ever!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Good ergonomics. Innate navigation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Cherry cake has a best-before date of just under a month.
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