/10
★★★★★
based on 1579 reviews published
★★★★★
based on 1579 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
A loop that does not open
Beatrice B.
purchased on 27/07/2025
Translated review
Answer from Les Nicolettes
Hello Béatrice,
First of all, thank you very much for your order 🙂
Then, I apologize for this issue, it must have worked a bit during transport.
Please do not hesitate to contact us, we are here for that 🙂
We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
You have received the pair of rings that I sent back to you: https://www.laposte.fr/outils/suivre-vos-envois?code=870012318749285
Thank you and have a nice day,
Lucie
First of all, thank you very much for your order 🙂
Then, I apologize for this issue, it must have worked a bit during transport.
Please do not hesitate to contact us, we are here for that 🙂
We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
You have received the pair of rings that I sent back to you: https://www.laposte.fr/outils/suivre-vos-envois?code=870012318749285
Thank you and have a nice day,
Lucie
1
/5
★☆☆☆☆
A pair of heart earrings is unusable
Julie C.
purchased on 30/06/2025
Translated review
Answer from Les Nicolettes
Hello Julie,
Thank you very much for your order.
For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette
I am sorry for this inconvenience. Indeed, we offer 3 types of rings and only rings number 1 are compatible with heart charms: https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable
I have therefore sent you a pair of rings number 1, which you can track here: https://www.laposte.fr/outils/suivre-vos-envois?code=6C20040556978
Have a nice day,
Lucie
Thank you very much for your order.
For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette
I am sorry for this inconvenience. Indeed, we offer 3 types of rings and only rings number 1 are compatible with heart charms: https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable
I have therefore sent you a pair of rings number 1, which you can track here: https://www.laposte.fr/outils/suivre-vos-envois?code=6C20040556978
Have a nice day,
Lucie
1
/5
★☆☆☆☆
They are very nice and pretty.
Joëlle P.
purchased on 03/03/2025
Translated review
1
/5
★☆☆☆☆
Even if this is specified in very small print on your site, I didn't see that the heart charms were not compatible with the flower charm base... So a purchase for nothing, and I was going to lose too much money sending the package back to France!
Anne-sophie H.
purchased on 22/02/2025
Translated review
Answer from Les Nicolettes
Hello Anne-Sophie,
First of all, thank you very much for your order 🙂
I will send you a pair of pink earrings, so you will also get a new pair of hearts with the earrings 🙂
Next time, don't hesitate to reach out to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
At Les Nicolettes, there are no problems, only solutions. 🙂
Thank you very much and have a great day,
Lucie
First of all, thank you very much for your order 🙂
I will send you a pair of pink earrings, so you will also get a new pair of hearts with the earrings 🙂
Next time, don't hesitate to reach out to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
At Les Nicolettes, there are no problems, only solutions. 🙂
Thank you very much and have a great day,
Lucie
1
/5
★☆☆☆☆
So satisfied with my first order of 2 pairs, I reordered for 6 charms 🥰 Thank youuuu
Jeanne Q.
purchased on 20/02/2025
Translated review
1
/5
★☆☆☆☆
There was only one color but in the image it looked like several.
Maria H.
purchased on 20/08/2024
Translated review