★★★★★
based on 2110 reviews published
Latest negative customer reviews
I would have liked to give a 5-star rating but it was impossible, surely a computer problem. I am 100% won over by the jewelry and what a joy the packaging is! Fineness, delicacy, and originality! Thank you
I ordered earrings that I received and then a matching bracelet, why do I still not have it? After contacting you twice about this, still nothing. Not serious.
First of all, thank you very much for your order 🙂
Next, I take this opportunity to respond to your feedback, I replied to your 2 emails, my 2 emails went unanswered, then I called you 2 times without success.
There was no bracelet in your order.
Thank you and have a nice day,
Lucie
A loop that does not open
First of all, thank you very much for your order 🙂
Then, I apologize for this issue, it must have worked a bit during transport.
Please do not hesitate to contact us, we are here for that 🙂
We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
You have received the pair of rings that I sent back to you: https://www.laposte.fr/outils/suivre-vos-envois?code=870012318749285
Thank you and have a nice day,
Lucie
A pair of heart earrings is unusable
Thank you very much for your order.
For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette
I am sorry for this inconvenience. Indeed, we offer 3 types of rings and only rings number 1 are compatible with heart charms: https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable
I have therefore sent you a pair of rings number 1, which you can track here: https://www.laposte.fr/outils/suivre-vos-envois?code=6C20040556978
Have a nice day,
Lucie
They are very nice and pretty.
Even if this is specified in very small print on your site, I didn't see that the heart charms were not compatible with the flower charm base... So a purchase for nothing, and I was going to lose too much money sending the package back to France!
First of all, thank you very much for your order 🙂
I will send you a pair of pink earrings, so you will also get a new pair of hearts with the earrings 🙂
Next time, don't hesitate to reach out to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
At Les Nicolettes, there are no problems, only solutions. 🙂
Thank you very much and have a great day,
Lucie
So satisfied with my first order of 2 pairs, I reordered for 6 charms 🥰 Thank youuuu
There was only one color but in the image it looked like several.