9.8/10
★★★★★
based on 1420 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
I had forgotten that my daughter ordered the earrings for a friend but I still haven't received anything to this day nor has my daughter. Is this normal? Best regards, Mrs. Thomas Muriel
User icon
Thomas M.
purchased on 20/05/2025
Translated review
Answer from Les Nicolettes
Hello Muriel,

First of all, thank you very much for your order 🙂

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Your order dates from May 20, on May 21 your order was shipped and it was delivered on May 23: https://www.laposte.fr/outils/suivre-vos-envois?code=87001159513596H

I am sending you privately the validation of the address you provided during the order 🙂

Thank you and have a nice day,
Lucie
3 /5
★★★☆☆
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
User icon
Pascaline H.
purchased on 08/05/2025
Translated review
Answer from Les Nicolettes
Hello Pascaline,

Ah I completely understand you, it's quite normal, sorry for this issue.

Please do not hesitate to contact us, we are here for that 🙂

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair:

Thank you and have a nice evening,
Lucie
2 /5
★★☆☆☆
I didn't receive my order Problem with delivery I think
User icon
Marine M.
purchased on 04/05/2025
Translated review
Answer from Les Nicolettes
Hello Marine,

Yes indeed, as you explained to me, you had put your old address.

No worries, your envelope has been resent to your new address and you have received it: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19903054614.

Thank you very much for your order,
Have a nice day,
Lucie
3 /5
★★★☆☆
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
User icon
Anaïs B.
purchased on 13/04/2025
Translated review
Answer from Les Nicolettes
Hello Anaïs,

I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently 🙂

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much for your order and have a nice day,
Lucie
3 /5
★★★☆☆
One of the loops is very hard to open
User icon
Aurelie C.
purchased on 06/04/2025
Translated review
Answer from Les Nicolettes
Hello Aurélie,

Thank you very much for your order.

Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:

Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121

This was following our exchanges.

Thank you for your feedback and have a nice day,
Lucie
2 /5
★★☆☆☆
I did not receive the ordered colors, unless I am mistaken
User icon
Laure C.
purchased on 02/04/2025
Translated review
Answer from Les Nicolettes
Hello Laure,

Thank you for your message, and sorry if there was an error in the order!

Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette

We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer

See you soon,
Lucie
2 /5
★★☆☆☆
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
User icon
Emilie P.
purchased on 27/03/2025
Translated review
Answer from Les Nicolettes
Hello Émilie,

Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.

Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model 🙂

Thank you very much for your order and have a great day,
Lucie
2 /5
★★☆☆☆
The golden color of the curls is not a nice color. Very disappointed. Moreover, I ordered two pairs. One for me and one for my daughter.
User icon
Josiane G.
purchased on 20/03/2025
Translated review
Answer from Les Nicolettes
Hello Josiane,

Thank you very much for your order 💖

I am really sorry that the golden color did not convince you, especially since you ordered two pairs for yourself and your daughter... It is never pleasant to be disappointed, and I completely understand.

Above all, never hesitate to reach out to us: we are here for that 😊

By the way, we offer 4 simple ways to contact us here:
👉 https://www.lesnicolettes.com/pages/contactez-nicolette

You can of course return the items, and we will gladly refund you 🙂

Thank you and have a great day,
Lucie
2 /5
★★☆☆☆
Forgotten note
User icon
Benjamin T.
purchased on 10/03/2025
Translated review
2 /5
★★☆☆☆
Hello, I encountered a problem with one of the hoops. The stem does not click in properly. Otherwise, the charm is very pretty. I would have liked to order more charms, but now I'm hesitating.
User icon
Emilie R.
purchased on 22/02/2025
Translated review
Answer from Les Nicolettes
Hello Emilie,

First of all, thank you very much for your order 🙂

I'm sorry about this issue, it must have been a bit loose during transport.

I will send you a new pair of rose champagne hoops, so you will also have another pair of flowers 🙂

Next time, don't hesitate to reach out to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much and have a great day,
Lucie
3 /5
★★★☆☆
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
User icon
Lise L.
purchased on 17/02/2025
Translated review
2 /5
★★☆☆☆
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
User icon
Hulya S.
purchased on 19/02/2025
3 /5
★★★☆☆
De hartjes kunnen niet in de hangertjes van de andere oorbellen
User icon
Elke R.
purchased on 11/02/2025
3 /5
★★★☆☆
I find the curls a bit too thick.
User icon
Patricia D.
purchased on 25/01/2025
Translated review
3 /5
★★★☆☆
Disappointed by the pearly champagne color which is too light I haven't put them on yet
User icon
Nathalie L.
purchased on 09/01/2025
Translated review
3 /5
★★★☆☆
One of the two pairs is very hard to close The stem is slightly offset from the hole
User icon
Clemence C.
purchased on 08/01/2025
Translated review
2 /5
★★☆☆☆
I didn't receive the earrings I ordered...
User icon
Laurie L.
purchased on 17/12/2024
Translated review
Answer from Les Nicolettes
Hello Laurie,

First of all, thank you very much for your order 🙂

I've just seen your review, which curls did you receive? Instead of which ones?

We'll send you back the right ones, of course 🙂

Don't hesitate to come back to us, we offer 4 ways to contact us for that 🙂

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
3 /5
★★★☆☆
Product conforms to order. There is no notice of shipment or tracking of the package, which in my opinion is mandatory. Sincerely, Christopher
User icon
Christopher D.
purchased on 10/12/2024
Translated review
Answer from Les Nicolettes
Hello Christopher,

First of all, thank you very much for your order 🙂

I'd like to come back to you following your review 🙂

You have indeed received 2 emails on this address [email protected], one being the order confirmation and the second the shipping confirmation email with the tracking link 🙂

Unfortunately, they must have slipped into your spam folder 🙂

Thank you and have a nice day,
Lucie
3 /5
★★★☆☆
Pretty earrings, too bad they don't come in a gift bag.
User icon
Marie Françoise E.
purchased on 06/12/2024
Translated review
Answer from Les Nicolettes
Hello Marie-Françoise,

First of all, thank you very much for your order! 😊

As indicated in the shopping cart step, you need to specify that it's for a gift so that our teams can prepare your order in gift mode.

Thank you and have a nice day,
Lucie
3 /5
★★★☆☆
No complaints
User icon
Bella C.
purchased on 25/11/2024
Translated review
Answer from Les Nicolettes
Hello Bella 🙂 First of all, thank you very much for your order 🙂 Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers 🙂 We can change your pair of creoles or send you a return label for a refund 🙂
Thank you and have a nice day, Thomas
3 /5
★★★☆☆
I thought the colors were pretty but I'm a bit disappointed with the rendering - it's a bit too big for me.
User icon
Laetitia L.
purchased on 17/11/2024
Translated review
Answer from Les Nicolettes
Hello Laetitia 🙂 First of all, thank you very much for your order 🙂 Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers 🙂 We can change your charms or send you a return label for a refund 🙂
Thank you and have a nice day, Thomas
3 /5
★★★☆☆
I thought the flower would be smaller
User icon
Florence V.
purchased on 15/11/2024
Translated review
Answer from Les Nicolettes
Hello Florence 🙂 First of all, thank you very much for your order 🙂 Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers 🙂 We can change your pair of earrings or send you a return label for a refund 🙂
Thank you and have a nice day, Thomas
2 /5
★★☆☆☆
Nice look but quality is poor, gold color is leaving after only a few days.
User icon
Tamara C.
purchased on 13/10/2024
3 /5
★★★☆☆
Mixed opinion, considering the price... the clip doesn't hold well in the hair.
User icon
Clea D.
purchased on 10/08/2024
Translated review