★★★★★
based on 1579 reviews published
Latest neutral customer reviews
The charms were very pretty, however one of them was a bit damaged on the back and it was a gift.
First of all, thank you very much for your order 🙂
Next, I apologize for the delay, I don't read the reviews every day but very rarely, please don't hesitate to reach out to us, we are here for that 🙂
https://www.lesnicolettes.com/pages/contactez-nicolette
I am sending you back the pair of charms, by tracked letter as with your order.
Thank you again and have a great day,
Lucie
Je n’ai pas encore reçu la commande …vraiment très très long !!!
I can't get them on
First of all, thank you very much for your order 🙂
Are you saying you can't get them on?
For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette
Thank you and have a nice day,
Lucie
Unfortunately, one of the earrings does not close. Too bad because they are really very pretty...
First of all, thank you very much for your order 🙂
Then I apologize for this issue, it must have worked a bit during transport.
For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette
I will send you another pair of hoops, to the same pickup point as your order 🙂
Thank you and have a nice day,
Lucie
Price of the bracelet too high.
Thank you very much for taking the time to share your opinion.
We understand that the price of our Ocean bracelets may seem high and we are sorry if this has affected your experience.
Each Ocean bracelet is handmade with quality materials, in order to offer unique and durable creations at a price we wish to be as fair as possible.
Your feedback is valuable and helps us improve our collections. If you wish, you can return the bracelet to us and we will refund you.
Have a nice day,
Lucie
I had forgotten that my daughter ordered the earrings for a friend but I still haven't received anything to this day nor has my daughter. Is this normal? Best regards, Mrs. Thomas Muriel
First of all, thank you very much for your order 🙂
We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
Your order dates from May 20, on May 21 your order was shipped and it was delivered on May 23: https://www.laposte.fr/outils/suivre-vos-envois?code=87001159513596H
I am sending you privately the validation of the address you provided during the order 🙂
Thank you and have a nice day,
Lucie
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
Ah I completely understand you, it's quite normal, sorry for this issue.
Please do not hesitate to contact us, we are here for that 🙂
We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
I will send you another pair:
Thank you and have a nice evening,
Lucie
I didn't receive my order Problem with delivery I think
Yes indeed, as you explained to me, you had put your old address.
No worries, your envelope has been resent to your new address and you have received it: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19903054614.
Thank you very much for your order,
Have a nice day,
Lucie
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable
We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently 🙂
https://www.lesnicolettes.com/pages/contactez-nicolette
Thank you very much for your order and have a nice day,
Lucie
One of the loops is very hard to open
Thank you very much for your order.
Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:
Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121
This was following our exchanges.
Thank you for your feedback and have a nice day,
Lucie
I did not receive the ordered colors, unless I am mistaken
Thank you for your message, and sorry if there was an error in the order!
Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette
We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer
See you soon,
Lucie
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.
Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model 🙂
Thank you very much for your order and have a great day,
Lucie
The golden color of the curls is not a nice color. Very disappointed. Moreover, I ordered two pairs. One for me and one for my daughter.
Thank you very much for your order 💖
I am really sorry that the golden color did not convince you, especially since you ordered two pairs for yourself and your daughter... It is never pleasant to be disappointed, and I completely understand.
Above all, never hesitate to reach out to us: we are here for that 😊
By the way, we offer 4 simple ways to contact us here:
👉 https://www.lesnicolettes.com/pages/contactez-nicolette
You can of course return the items, and we will gladly refund you 🙂
Thank you and have a great day,
Lucie
Forgotten note
Hello, I encountered a problem with one of the hoops. The stem does not click in properly. Otherwise, the charm is very pretty. I would have liked to order more charms, but now I'm hesitating.
First of all, thank you very much for your order 🙂
I'm sorry about this issue, it must have been a bit loose during transport.
I will send you a new pair of rose champagne hoops, so you will also have another pair of flowers 🙂
Next time, don't hesitate to reach out to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette
Thank you very much and have a great day,
Lucie
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
De hartjes kunnen niet in de hangertjes van de andere oorbellen
I find the curls a bit too thick.
Disappointed by the pearly champagne color which is too light I haven't put them on yet
One of the two pairs is very hard to close The stem is slightly offset from the hole
I didn't receive the earrings I ordered...
First of all, thank you very much for your order 🙂
I've just seen your review, which curls did you receive? Instead of which ones?
We'll send you back the right ones, of course 🙂
Don't hesitate to come back to us, we offer 4 ways to contact us for that 🙂
https://www.lesnicolettes.com/pages/contactez-nicolette
Thank you and have a nice day,
Lucie
Product conforms to order. There is no notice of shipment or tracking of the package, which in my opinion is mandatory. Sincerely, Christopher
First of all, thank you very much for your order 🙂
I'd like to come back to you following your review 🙂
You have indeed received 2 emails on this address [email protected], one being the order confirmation and the second the shipping confirmation email with the tracking link 🙂
Unfortunately, they must have slipped into your spam folder 🙂
Thank you and have a nice day,
Lucie
Pretty earrings, too bad they don't come in a gift bag.
First of all, thank you very much for your order! 😊
As indicated in the shopping cart step, you need to specify that it's for a gift so that our teams can prepare your order in gift mode.
Thank you and have a nice day,
Lucie
No complaints
Thank you and have a nice day, Thomas
I thought the colors were pretty but I'm a bit disappointed with the rendering - it's a bit too big for me.
Thank you and have a nice day, Thomas
I thought the flower would be smaller
Thank you and have a nice day, Thomas
Nice look but quality is poor, gold color is leaving after only a few days.
Mixed opinion, considering the price... the clip doesn't hold well in the hair.